Consumer Cases
Rajasthan REAT Directs Indian Railway Welfare Organisation To Pay Interest On Refund Amount To Homebuyer
Rajasthan Real Estate Appellete Tribunal (Tribunal) Bench, Comprising of Yudhisthir Sharma (Judicial Member) and Rajendra Kumar (Technical Member), directed the Indian Railway Welfare Organisation (IRWO) to pay interest on the refund amount to the homebuyer. Earlier, the Rajasthan Real Estate Regulatory Authority (Authority) bench had directed to refund the homebuyer's amount...
Surveyor's Report Not Always Conclusive In Nature: NCDRC
The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and Dr. Sadhna Shanker, held that while a surveyor's report is important, it is not always conclusive in nature.Brief Facts of the Case The complainant, through its proprietor, obtained an SME Package Policy for stock coverage, from SBI General Insurance/insurer with a sum assured of Rs. 45,00,000. During...
Superficial Investigation Of Matter Warrants Remand For New Decision: NCDRC
The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and Dr. Sadhna Shanker, in an appeal by United India Insurance held that when the matter has not been examined in depth by the State Commission, it justifies the remand for a fresh decision after allowing both parties to present their evidence and arguments.Brief Facts of the Case The complainant company,...
Loss Of Ownership Documents By Bank Amounts As Negligence: NCDRC
The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and Dr. Sadhna Shanker, held that loss of ownership documents of the customer by the bank amounts as negligence and the bank must compensate the customer for losses stemming from the document loss.Brief Facts of the Case The complainant got a housing loan from the State Bank Of Travancore by pledging sale...
Haryana RERA Upholds Cancellation Of Flat's Booking, Orders Ireo Grace To Refund After Deducting 10% Of Total Sales Price
Haryana Real Estate Regulatory Authority (Authority) bench, comprising Ashok Sangwan (Member), has directed M/s Ireo Grace Realtech Private Limited, the builder, to refund the amount paid by the homebuyer, after deducting 10% of the total cost of the flat as earnest money. The complaint was filed by the homebuyer after the builder forfeited homebuyer's Rs.39,42,088/-.Background FactsThe...
Terms Of Insurance Contracts Should Be Strictly Interpreted: NCDRC
The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and Dr. Sadhna Shanker, dismissed an appeal against National Insurance Company and held that insurance contract terms must be strictly interpreted, with precise adherence to their explicit wording and no alterations made.Brief Facts of the Case The complainant obtained a home loan of Rs. 22 lakh for a...
Insurance Contract Necessitates Full Disclosure Of Material Facts: NCDRC
The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and Dr. Sadhna Shanker, in held that an insurance contract mandates utmost good faith, requiring complete disclosure of material facts, and an insurer is entitled to repudiate the contract if such facts are withheld.Brief Facts of the Case The complainant's late husband took a Jeevan Anand (with profits)...
Defect Must Be Established Through Proper Analysis Before Compensation Is Granted: NCDRC
The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and Dr. Sadhna Shanker, held that before any compensation can be granted, the presence of a defect must be thoroughly verified through proper and detailed analysis.Brief Facts of the Case The complainant, along with his wife, attended a wedding at Blue Coast Hotels and Resorts owned by Parkhyatt Goa Resort....
Surveyor's Report Not Definitive, Can Be Challenged With Credible Evidence: NCDRC
The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and Dr. Sadhna Shanker, held that although a surveyor's report is important for settling claims, it is not conclusive and can be disputed if credible evidence is presented to counter the surveyor's conclusions.Brief Facts of the Case The complainant, a registered partnership firm operating a three-star...
Himachal Pradesh State Commission Holds United India Insurance Co. Liable For Wrongful Repudiation Of Valid Claim
The State Consumer Disputes Redressal Commission, Himachal Pradesh bench of Justice Inder Singh Mehta (President) held 'United India Insurance Company Limited' liable for wrongful repudiation of a medical claim based on erroneous interpretation of the policy's clauses. The Insurance Company also failed to provide any evidence for the alleged pre-existing disease of the Complainant.Brief...
Haryana State Commission Holds Exide Life Insurance Co. Liable For Wrongful Termination Of Insurance Policy
The State Consumer Disputes Redressal Commission, Haryana bench of Shri Naresh Katyal (Judicial Member) held 'Exide Life Insurance Company' liable for unfair trade practice for wrongfully terminating the insurance policy without allowing the policyholder to make a representation. It also failed to investigate the policyholder's medical history between the policy's proposal and...
Independent Expert Assessment Needs To Be Provided To Support Allegations Of Substandard Work: NCDRC
The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and Sadhna Shanker, held that an independent expert assessment needs to be provided by the complainant to support allegations of substandard work against the builder.Brief Facts of the Case The complainant booked a residential flat with Sabari Construction/builder at SF 3B, 2nd Floor of 'Sabari Nest'....