Consumer Cases
Haryana RERA Orders ALM Infotech To Refund Amount Paid By Homebuyer Of ILD Grand
Haryana Real Estate Regulatory Authority (Authority) bench, comprising Sanjeev Kumar Arora (Member), has directed M/s ALM Infotech City Private Limited, the builder, to refund the amount paid by the homebuyer, along with interest. As per the agreement for sale, the builder was supposed to hand over possession of the flat by September 2016. Background Facts On July 31,...
Consumer Cases Weekly Round-Up: 22nd To 28th July 2024
State Consumer Disputes Redressal Commission, Goa Insurer Not Liable For Unreasonable Delay In Claim Intimation, Goa State Commission Dismisses Appeal Against Oriental Insurance Company The State Consumer Disputes Redressal Commission, Goa bench comprising Mrs Varsha R. Bale (Officiating President) and Ms Rachna Anna Maria Gonsalves (Member) dismissed an appeal...
New Scooter, Recurring Issues , Ernakulam District Commission Holds Honda Motorcycle, Its Seller Liable
The District Consumer Disputes Redressal Commission, Ernakulam (Kerala) bench of Shri D.B. Binu (President), Shri V Ramachandran (Member) and Smt. Sreevidhia T.N. (Member) held Honda Motorcycle & Scooter India Pvt. Ltd. and its authorized seller liable for failure to rectify recurring issues with a newly bought Active scooter. Brief Facts: The Complainant purchased a Honda...
NCDRC Holds New Delhi Institute Of Management Studies Liable For Misleading Student For Joining MBA Course
The National Consumer Disputes Redressal Commission bench of Dr Inder Jit Singh (Presiding Member) held New Delhi Institute of Management Studies liable for deficiency in service and unfair trade practice for misleading a student into joining its MBA course with the false assurance that the course was being offered in association with Madhuraj Kamraj University. Brief...
Ludhiana District Commission Holds 'Behrouz Biryani', Swiggy Liable For Delivering Non-Veg Biryani Instead Of Veg
The District Consumer Disputes Redressal Commission, Ludhiana bench of Shri Sanjeev Batra (President) and Ms Monika Bhagat (Member) held 'Behrouz Biryani' and Swiggy liable for delivering chicken biryani instead of veg biryani. They further failed to properly address the Complainant's grievances, which constituted a violation under the Consumer Protection (E-Commerce) Rules,...
Karnataka RERA Orders Ozone Elegant Developers To Pay Interest, Hand Over Possession Of Flat To Homebuyer
Karnataka Real Estate Regulatory Authority (Authority) bench, comprising Neelmani N Raju (Member), has directed Ozone Elegant Developers LLP, the builder, to pay interest to the homebuyer for their failure to hand over possession of the flat on time. Additionally, the authority also directed the builder to hand over possession of the flat after completing...
MahaREAT - For Appeal, Builder Liable To Pre-Deposit Amount Received From Homebuyer & Amount Paid By Financer
Maharashtra Real Estate Appellate Tribunal (Tribunal) Bench, comprising SS Shinde J (Chairperson) and Dr. K. Shivaji (Technical Member), held that the builder is liable to pre-deposit the amount received from the homebuyer, as well as the amount paid by the financer to the builder on behalf of the homebuyer, under Section 43(5) of the Real Estate (Regulation & Development)...
Two Minors Treated As One Unit For Accident Claim, Uttarakhand State Commission Dismisses National Insurance Appeal
The State Consumer Disputes Redressal Commission, Uttarakhand bench of Ms Kumkum Rani (President) and Mr B.S. Manral (Member) held National Insurance Company Limited liable for wrongful repudiation of a valid accidental claim based on exceeding seating capacity of 6 against the permissible limit of 5 passengers in the vehicle. It was held that there were two minors inside the vehicle at...
Intentional Withholding Of Spare Parts Amounts To Restrictive Trade Practice, Ernakulam District Commission Holds Sony, Its Service Agent Liable
The District Consumer Disputes Redressal Commission, Ernakulam (Kerala) bench of Shri D.B. Binu (President), Shri V. Ramachandran (Member) and Smt. Sreevidhia T.N. held Sony and its authorized Service Agent liable for restrictive trade practice and deficiency in service for failure to provide repair services on account of unavailability of spare parts for the TV purchased by the...
Act Of Unauthorized Use Of Electricity Does Not Fall Within Ambit Of Consumer Protection Act: Madhya Pradesh State Commission
The State Consumer Disputes Redressal Commission, Madhya Pradesh bench of Shri A.K. Tiwari (Acting President) and Dr Srikant Pandey (Member) held that acts of unauthorized use of electricity and offences under Sections 126 and 135 of the Electricity Act, 2003 do not fall within the ambit of the Consumer Protection Act, 1986. Brief Facts: The Complainant had obtained a...
Kullu District Commission Holds New India Assurance Co. Liable For Wrongful Repudiation Of Genuine Claim
The District Consumer Disputes Redressal Commission, Kullu (Himachal Pradesh) bench of Mr Purender Vaidya (President) and Ms Manchali (Member) held that an FIR filed by an uninvolved third party cannot be used by the Insurance Company to dispute the insured's version of facts regarding the accident. As a result, National India Assurance Company was held liable for wrongful repudiation...
Failure To Provide Plot-Buyer's Agreement, NCDRC Holds DLF Homes Panchkula Liable For Deficiency In Service
The National Consumer Disputes Redressal Commission (NCDRC) bench of Justice A.P. Sahi (President) held DLF Homes Panchkula Pvt. Ltd. liable for deficiency in service and unfair trade practice for failure to execute the plot-buyer's agreement and subsequently, cancelling the booking after charging excessive forfeiture amount. Brief Facts: The Complainant booked a plot built by...












