Last-Minute Station Stoppage Change, Failure To Refund, Chandigarh District Commission Holds IRCTC, Indian Railways Liable

The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench of Shri Pawanjit Singh (President) and Shri Suresh Kumar Sardana (Member) held IRCTC and Indian Railways liable for notifying a last-minute change that the train would not stop at the Complainants' designated stop. Further, the authorities failed to refund the ticket price to the...

Only Delays In Informing Insurance Company Can Be Excused, Filing Of FIR Must Be Immediate In Vehicle Theft Cases: NCDRC

The National Consumer Disputes Redressal Commission bench comprising Binoy Kumar(Presiding Member) allowed a revision petition filed by National Insurance Co. Ltd., noting that the policyholder failed to disclose the theft of the concerned vehicle within the permissible time range to the local police. It was held that while delays in notifying the insurance company can be excused, filing...

Haryana State Commission Holds Auto Modification Workshop Liable For Unsatisfactory Modification Work, Overcharging

The State Consumer Disputes Redressal Commission, Haryana bench of Mr Justice TPS Mann (President), Mr S.P. Sood (Judicial Member) and Mrs Manjula(Member) held Amit Auto Works, Jind District liable for failure to provide satisfactory modification services for the Complainant's auto. Amit Auto Works also excessively charged the Complainant and retained the auto's original...

Failure To Refund, Arrange Alternate Flight, Chandigarh District Commission Holds Air India Liable

The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench of Shri Amrinder Singh Sindhu (President) and Shri B.M. Sharma (Member) held Air India liable for its failure to provide an alternate flight or refund the ticket price for a flight which was cancelled due to 'technical reasons'. Brief Facts: The Complainant booked an Air India flight from New Delhi...

Surveyor's Report Holds Evidentiary Value, Can't Be Disregarded Without Valid Reasons: Madhya Pradesh State Commission

The State Consumer Disputes Redressal Commission, Madhya Pradesh bench of Shri A.K. Tiwari (Acting President) and Dr. Shrikant Pandey (Member) held that a surveyor's report in insurance claims holds significant evidentiary value and cannot be disregarded without valid reasons. Subsequently, the bench dismissed an appeal against Iffco Tokio General Insurance Company, as it had already...

MahaREAT Directs Adani Estates To Pay Interest To Homebuyers For Delayed Possession

Maharashtra Real Estate Appellate Tribunal (Tribunal) bench, comprising Shriram R. Jagtap (Judicial Member) and Shrikant M. Deshpande (Technical Member), has directed Adani Estates Pvt. Ltd., the builder, to pay interest to the homebuyer for the delay in handing over possession. Earlier, the Maharashtra Real Estate Regulatory Authority (Authority) had dismissed the...

East Godavari District Commission Holds Aditya Birla Health Insurance Co. Liable For Wrongful Repudiation Of Valid Claim

The District Consumer Disputes Redressal Commission, East Godavari (Andhra Pradesh) bench of Sri D. Kodanda Rama Murthy (President), Sri S. Suresh Kumar (Member) and Smt. KS.N.. Lakshmi (Member) held Aditya Birla Health Insurance Company Ltd. liable for wrongful repudiation of a valid health insurance claim based on pre-existing diseases. The bench noted that the Complainant disclosed...

Insurance Contracts Based On 'Utmost Good Faith', Suppression Of Material Facts May Lead To Repudiation: Madhya Pradesh State Commission

The State Consumer Disputes Redressal Commission, Madhya Pradesh bench of Shri A.K. Tiwari (Acting President) and Dr Srikant Pandey (Member) dismissed an appeal against LIC based on the fact that the deceased insured had suppressed material facts regarding her health and had declared herself 'healthy' even though she was receiving treatment at a hospital. Brief Facts: The...

Crop Damage Due To Adverse Reaction By Pesticide, Haryana State Commission Holds ADAMA India, Its Seller Liable

The State Consumer Disputes Redressal Commission, Haryana bench of Justice T.P.S. Mann (President), Mr S.P. Sood (Member) and Mrs Manjula (Member) held ADAMA India Pvt. Ltd., a pesticide manufacturer, and its Seller liable for delivering defective pesticides which led to approximately 70%-80% damage to the Complainant's crops. Brief Facts: The Complainant purchased pesticide...

RERA Cases Weekly Round Up: July 22 To July 28,2024

Haryana Real Estate Regulatory Authority Haryana RERA Directs Builder To Pay Interest And Pass Benefit Of Tax Reduction To Homebuyer Case – Satakshi Gupta & anr Versus M/S Chirag Buildtec Pvt. Ltd. Haryana Real Estate Regulatory Authority (Authority) bench, comprising Sanjeev Kumar Arora (Member), has directed M/S Chirag Buildtec Pvt. Ltd., the builder to pay interest...

Chandigarh District Commission Holds HDFC Bank, Phoenix ARC Liable For Illegally Demanding Outstanding Balance For Unauthorized Credit Cards

The District Consumer Disputes Redressal Commission-II U.T. Chandigarh bench of Shri Amrinder Singh Sindhu (President) and Shri B.M. Sharma (Member) held HDFC Bank and Phoenix ARC Private Limited liable for illegally demanding outstanding amount from the Complainant w.r.t. to two credit cards wrongfully issued under her name, which she never actually used. Brief...

Delay In Handing Over Possession, Karnataka RERA Directs Ozone Urbana Infra Developers To Refund

Karnataka Real Estate Regulatory Authority (Authority) bench, comprising Neelmani N Raju (Member), has directed Ozone Urbana Infra Developers, the builder, to refund Rs. 49.5 lakhs to the homebuyer after the builder failed to provide possession of the flat on time. According to the Sale agreement, the builder was supposed to provide possession by June 2023. Background Facts The...