Failure To Deliver Product, Process Refund Promptly, Chandigarh District Commission Holds Nykaa Liable

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench of Pawanjit Singh (President) and Surjeet Kaur (Member) has held Nykaa liable for deficiency in service for failing to deliver the ordered product and only refunding the amount after one month of the order date. Brief Facts: The Complainant, enticed by the deals on the Nykaa application, placed an order...

Failure To Provide Possession Within 48 Months, Haryana RERA Orders Pareena Infrastructures To Pay Interest To Homebuyer

Haryana Real Estate Regulatory Authority (Authority) bench, comprising Ashok Sangwan (Member), has directed Pareena Infrastructures Pvt. Ltd, the builder, to pay interest to the homebuyer for the delay in handing over possession. As per the buyer's agreement signed between the builder and the homebuyer, the builder was supposed to hand over possession within...

Bangalore District Commission Holds Union Bank Of India Liable For Failure To Refund Wrongfully Debited Money

The Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban (Karnataka) bench of Shivarama K (President) and Rekha Sayannavar (Member) held Union Bank of India liable due to its failure to refund the money wrongfully debited from the complainant's bank account while attempting to withdraw from the bank's ATM. Brief Facts: The Complainant attempted to...

Payment Of Assured Returns By Builder To Homebuyer Not Banned By Unregulated Deposit Schemes Act

Haryana Real Estate Regulatory Authority (Authority) bench, comprising Ashok Sangwan (Member), held that payment of assured returns by builder to homebuyer is protected under Banning Of Unregulated Deposit Schemes act, 2019. The homebuyer filed complaint before the Authority after the builder failed to provide monthly assured returns of Rs. 44,43,863. Monthly assured...

Bangalore District Commission Dismisses Complaint Against Apple Due To Lack Of Evidence Establishing Liability

The Additional District Consumer Disputes Redressal Commission-I, Bangalore (Karnataka) bench of B. Narayanappa(President), Jyothi N (Member) and Sharavathi S.M. (Member) dismissed a complaint against Apple Inc., noting that the Complainant failed to produce evidence such as tax invoice and warranty information. Brief Facts: The Complainant alleged significant issues with his...

Failure To Settle Claim After 1 Year Of Insured's Death, Chandigarh District Commission Holds LIC Liable

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench of Pawanjit Singh (President) and Surjeet Kaur (Member) has held Life Insurance Corporation of India (LIC) liable for deficiency in services and unfair trade practices for failing to settle the claim even after one year of the insured's death and nine months after receiving the claim...

Tamil Nadu RERA Orders Builder To Fix Structural Defect And Register Project Under RERA

Tamil Nadu Real Estate Regulatory Authority (Authority) bench, comprising Sunil Kumar (Member), has directed builder to fix the structural defects in the project and to register it under RERA. Background Facts The homebuyer (Complainant) was allotted a flat costing Rs. 43,00,000/- in the builder's (Respondent no 2) apartment complex situated at Sevilimedu, Kancheepuram. According...

Bangalore District Commission Holds Aditya Birla Finance Liable For Failure To Close Loan Account, Charge Late Fee

The Additional District Consumer Disputes Redressal Commission-I, Bangalore (Karnataka) bench of Sri B. Narayanappa (President), Smt. Jyothi N (Member) and Smt. Sharavathi S.M (Member) held 'Aditya Birla Finance' liable for deficiency in service for charging a late fee for a loan payment despite receiving the full amount and for its failure to close the loan account and provide...

RERA Cases Half Yearly Digest : January -June,2024

Ministry of Housing and Urban Affairs (MOHUA) The Ministry Of Housing And Urban Affairs Releases Report On The Implementation Status Of The Real Estate (Regulation & Development) Act The Ministry of Housing and Urban Affairs (MOHUA) has released the implementation status report of the Real Estate (Regulation & Development) Act, 2016, commonly known as RERA, in...

Central Kolkata District Commission Holds National Insurance Co. Liable For Repudiating Claim On Mere Delay In Reporting

The District Consumer Disputes Redressal Commission-II, Central Kolkata (West Bengal) bench of Sukla Sengupta (President) and Reyazuddin Khan (Member) held National Insurance Company liable for deficiency in services for repudiating a genuine claim based solely on the delayed notification of the stolen car by the insured. The bench held that mere delay in informing the Insurance...

Bangalore District Commission Holds Body Fit Chairs Liable For Selling Malfunctioning Massager

The Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban (Karnataka) bench of Shivarama K (President) and Rekha Sayannavar (Member) held Body Fit Chairs liable for deficiency in services for selling a malfunctioning body massager that caused pain and inconvenience to the customer. Body Fit Chairs Pvt. Ltd. provides massage and relaxation products...

Jalandhar District Commission Holds Instagram Seller Liable For Sending Damaged Garment, Failure To Resolve Grievances

The District Consumer Disputes Redressal Commission, Jalandhar (Punjab) bench of Harveen Bhardwaj (President), Jyotsna(Member) and Jaswant Singh Dhillon (Member) held an Instagram page, '@fashion_insta_by_shanaya', liable for deficiency in services for delivering a defective shirt to the Complainant and failing to reply to the grievances raised by the Complainant. Brief...