Malappuram District Commission Holds Amazon And Its Seller Liable For Failure To Issue Promised Refund For Unsatisfactory Product

The District Consumer Disputes Redressal, Malappuram (Kerala) bench of Mohandasan K (President), Mohamed Ismayil (Member) and Preethi Sivaraman (Member) held Amazon and Appario Retail liable for deficiency in services for their failure to issue a refund despite receiving the returned product from the Complainant. Brief Facts: The Complainant ordered a Juke bar sound bar with...

Reasonable Period To Offer Possession Is Three Years If Not Specified In Agreement: NCDRC

The National Consumer Disputes Redressal Commission, presided by Justice Ram Surat Maurya, held Purearth Infrastructure liable for deficiency in service due to delay in possession of the booked flat, citing a lack of possession date in the agreement. Brief Facts of the Case The complainant booked a flat in a project by Purearth Infrastructure/Builder, promising modern facilities...

No Causal Link Between Past Medical Treatment And Current Illness, Northwest Delhi District Commission Holds HDFC Life Insurance Co Liable

The District Consumer Dispute Redressal Commission-V, Northwest Delhi bench of Sanjay Kumar (President), Nipur Chandra (Member) and Rajesh (Member) held HDFC Life Insurance Company liable for deficiency in services for repudiating a genuine claim based on the non-disclosure of the Complainant's previous history of ileocecal TB without obtaining an independent medical...

Failure To Reverse Failed Transactions And Provide ATM CCTV Footage, Jalna District Commission Holds Bank Of Maharashtra Liable

The District Consumer Disputes Redressal Commission, Jalna (Maharashtra) bench of Smt. Aparna Hemant Kate (President), Shri Uday Dattu Dalvi (Member) and Shri Santosh Changdeo Nikule (Member) held the Bank of Maharashtra liable for failure to adhere to guidelines issued by the RBI and the NPCI regarding reversal of money wrongfully deducted in failed transactions and failure to...

UPRERA Directs Builder To Pay Interest For Delayed Possession Of Commercial Units In Festival City Project, Noida

Uttar Pradesh Real Estate Regulatory Authority (UPRERA) bench, comprising T. Venkatesh (Member), directed the builder, Mist Direct Sales Private Limited (Bhasin Group), to deliver possession of nine commercial units and pay interest for delayed possession in the Festival City Phase III project, Noida. Background Facts The complainant booked a commercial unit in the...

Handing Over Possession To Third Party Without Buyer's Consent Is Deficiency In Service: NCDRC

The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra, held Maya Realtors liable for deficiency in service due to handing over possession of the booked flat to a third party without the buyer's consent. Brief Facts of the Case The Complainant booked a flat in the project “Maya Heights” by the Maya Realtors/builder. An agreement was made in which...

Surveyors Should Adhere To Code Of Conduct And Report Should Not Be Arbitrary: NCDRC

The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra, dismissed an appeal by Universal Sompo General Insurance and held that a surveyor's report for an insurance claim should adhere to the code of conduct and shouldn't be arbitrary in nature. Brief Facts of the Case The complainant secured a cash credit facility from a bank and got a Standard Fire...

Consumer Cases Weekly Round Up: 17th-23rd June 2024

National Consumer Disputes Redressal Commission (NCDRC) Builder Cannot Force Buyer To Accept Possession After Significant Delays: NCDRC Holds Sushma Buildtech Liable For Deficiency In Service Case Title: Mahesh Gugnani Vs. M/S. Sushma Buildtech Limited Case Number: F.A. No. 347/2021 The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra, held...

More Than One Year Delay In Resolving Dispute Regarding Foreclosure Charges, Ambala District Commission Holds IDFC First Bank Liable

The District Consumer Disputes Redressal Commission, Ambala bench of Neena Sandhu (President), Ruby Sharma (Member) and Vinod Kumar Sharma (Member) held IDFC First Bank liable for deficiency in services for delaying the resolution for more than a year, concerning a dispute regarding payment of foreclosure charges. Brief Facts: The Complainants obtained two loans against a property...

Consolidation Of Multiple Claims Totaling Over Rs. 1 Crore Is Within National Commission's Jurisdiction: NCDRC

The National Consumer Disputes Redressal Commission, presided by Justice Ram Surat Maurya, held that multiple complaints against the same party, with their total claim surpassing Rs. 1 crore, are legal and within the National Commission's pecuniary jurisdiction. Brief Facts of the Case The complainants jointly booked plots based on the Jaypee...

Consumer Forum Cannot Decide Ex Parte Before Expiration Of 45 Days Required To File Written Statement: NCDRC

The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra, allowed an appeal by Cholamandalam General Insurance and held that the lower fora cannot decide on a party being ex parte before the expiration of the limitation period of 45 days given to the party to file the written statement.Brief Facts of the Case The Complainant obtained a loan from a bank to purchase...

Surveyor's Report Can't Be Rejected Unless Arbitrary: NCDRC

The National Consumer Disputes Redressal Commission, presided by Justice Ram Surat Maurya, allowed an appeal by United India Insurance and held that the surveyor's report in an insurance cannot be rejected unless proved to be arbitrary and unreasonable. Brief Facts of the Case The complainant, a poultry feed producer, stored raw and finished materials in a building insured by...