Thiruvananthapuram District Commission Holds Reliance General Insurance Co Liable For Wrongful Repudiation Of Genuine Claim

The District Consumer Disputes Redressal Commission, Thiruvananthapuram (Kerala) bench of P.V. Jayarajan (President), Preetha G Nair (Member) and Viju V.R. (Member) held Reliance General Insurance Company liable for deficiency in service due to its failure to demonstrate proper disclosure of the exclusion clause to the insured and subsequent repudiation of the claim based on the...

Thane District Commission Holds Amazon, Its Seller, FedEx Courier Liable For Failure To Deliver Product Or Refund Amount

The District Consumer Disputes Redressal Commission, Thane (Maharashtra) bench of Dr. Richa Bansod (President), B.B. Rasal (Member) and H.M. Badgujar (Member) held Amazon, its delivery executive, the seller, and FedEx Trade Networks Transport & Brokerage liable for deficiency in services for failure to deliver the product or refund the money to the Complainant. Brief...

Inactive International Roaming Package Despite Payment, Fatehgarh Sahib District Commission Holds Vodafone Liable

The District Consumer Disputes Redressal Commission, Fatehgarh Sahib (Punjab) bench of Sanjeev Batra (President), Shivani Bhargava (Member) and Manjit Singh Bhinder (Member) held Vodafone liable for deficiency in services for its failure to provide International Roaming services to the Complainant during his visits to the USA and Germany, despite the Complainant having paid for...

Vishakhapatnam District Commission Holds SBI Liable For Issuing Credit Card And Deducting Unjustified Charges Without Account Holder's Consent

The District Consumer Disputes Redressal Commission-II, Visakhapatnam (Andhra Pradesh) bench of Smt. G Venkateswari (President), Smt. P Vijaya Durga (Member) and Sri Karaka Ramana Babu (Member) held 'SBI Cards & Payment Services' liable for deficiency in service and unfair trade practices for issuing a credit card without the account holder's consent, which subsequently led...

Execution Of A Conveyance Deed Is Mandatory Under Section 11 Of The Maharashtra Ownership Flats Act: NCDRC

The National Consumer Disputes Redressal Commission, presided by Justice Ram Surat Maurya and Bharatkumar Pandya, in a case against Jaycee Homes, held that the execution of a conveyance deed to the buyer is mandatory under section 11 of the Maharashtra Ownership Flats Act of 1963. Brief Facts of the Case The complainant stated that the developer, M/s Jaycee Homes &...

Lack Of Documentary Evidence Against Surveyor's Report, Central Delhi District Commission Dismisses Complaint Against New India Assurance Company

The District Consumer Dispute Redressal Commission-VIII, Central Delhi bench of Inder Jeet Singh (President) and Rashmi Bansal (Member) dismissed a complaint against New India Assurance Company due to lack of documentary evidence in favour of the claim amount submitted by the insured. Brief Facts: The Complainant availed two insurance policies for its warehouse from New India...

Not Every Death In Hospital Indicates Medical Negligence Unless Proven Otherwise: NCDRC

The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra, held that not every death occurring in a hospital setting can automatically be considered medical negligence based on an assumption of inadequate medical care. It was further held that in order to prove medical negligence, concrete evidence has to be provided. Brief Facts of the Case The deceased...

In Matters Concerning Consumer Protection, Jurisdiction Should Accomodate Complainant's Convenience: NCDRC Holds Bharti Airtel Liable For Deficiency In Service

The National Consumer Disputes Redressal Commission, presided by Dr. Inder Jit Singh, held Bharti Airtel liable for deficiency in service due to issuing duplicate SIM which caused monetary loss to the complaint. The commission also held that the District Forum has jurisdiction to entertain complaints where the opposite party resides, conducts business, or where the cause of...

No Misrepresentation By Godrej Developers, Haryana RERA Refuses To Provide Refund Of Booking Amount To Homebuyer

Haryana Real Estate Regulatory Authority (Authority) bench, comprising Sanjeev Kumar Arora (Member), dismissed the homebuyer's allegation that Godrej Developers misrepresented their joint venture project as solely developed and marketed by them. Additionally, the Authority refused to refund the booking amount to the homebuyer. Background Facts The homebuyer (Complainant) booked...

Karnataka RERA Orders Builder To Pay Interest To Homebuyer For Delayed Possession In GM Global Techies Town Project

Karnataka Real Estate Regulatory Authority (Authority) bench, comprising GR Reddy (Member), has directed the builder to pay nine lakh rupees to the homebuyer as interest for the delay in handing over possession of the flat in the GM Global Techies Town Tower C Project. Background Facts The homebuyer (Complainant) booked a flat in the builder's (Respondent) project named GM...

Hyderabad District Commission Holds SREI Equipment Finance Co Liable For Failure To Issue No Objection Certificate Despite Loan Repayment

The District Consumer Disputes Redressal Commission-III, Hyderabad (Telangana) bench of Sri M. Ram Gopal Reddy (President) and Sri Narayan Reddy (Member) held Srei Equipment Finance Limited liable for failure to issue a 'No Objection Certificate' even after the Complainant fulfilled his loan repayment obligations. The bench held that the insolvency proceedings against Srei Equipment did...

Debit Of Cheque Return Fee Thrice, Hooghly District Commission Holds Canara Bank Liable For Deficiency In Service

The District Consumer Disputes Redressal Commission, Hooghly (West Bengal) bench of Debasish Bandyopadhyay (President) and Babita Choudhuri (Member) held Canara Bank liable for deficiency in services and negligence for debiting a 'cheque return fee' three times without returning the cheque to the Complainant. Brief Facts: A cheque for Rs. 4500/- was issued by the Complainant's wife...