Auction Purchaser Is Not Consumer Under Consumer Protection Act, Chandigarh District Commission Dismisses Complaint Against HUDA

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench of Pawanjit Singh (President) and Suresh Kumar Sardana (Member) held that auction participants are not consumers under the Consumer Protection Act as they bid with full awareness of the site's conditions and amenities available, and thus cannot later dispute payment terms or allege consumer grievances against...

Purpose Of Purchase, Not Value Determines Consumer Status: NCDRC

The National Consumer Disputes Redressal Commission, presided by Dr. Inder Jit Singh, held that it's the intended purpose, not the value of the goods bought, that identifies a buyer as a consumer. Brief Facts of the Case The complainant purchased new bakery equipment from Fire Tech Bakery/manufacturer. The complainant secured a loan from the Indian Overseas Bank, and the...

Inability To Pay Full Amount, Developer Can Only Forfeit Booking Amount, Not Entire Amount Paid: Rewari District Commission

The District Consumer Disputes Redressal Commission, Rewari (Haryana) bench of Sanjay Kumar Khanduja (President) and Rajender Parshad (Member) the Manager of Jan Awas Project liable for unfair trade practices for forfeiting the full pre-deposit amount due to the Complainants' inability to make the full payment for the flat. It was held that as per the Real Estate (Regulation and...

RERA Weekly Round Up – 17 June To 23 June 2024

Uttar Pradesh Real Estate Regulatory Authority UP RERA Introduces Standard Format for Written Arguments Uttar Pradesh Real Estate Regulatory Authority (UP RERA) has prepared a standard format for written arguments to ensure the speedy resolution of ongoing cases at its headquarters and regional offices. This format requires the complainant to provide a complete description of...

Failure To Obtain Occupancy Certificate Constitutes A Deficiency: NCDRC Holds Sushma Buildtech Liable For Deficiency In Service

The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and Dr. Sadhna Shanker (member), held that a builder's failure to obtain an occupancy certificate for the property makes him liable for deficiency in service. Brief Facts of the Case The complainant booked a flat in the Sushma Buildtech's /builder's “Sushma Crescent” project for Rs...

Failure To Pay Security Amount Even After 21 Years Of Its Maturing, Hooghly District Commission Holds UCO Bank Liable

The District Consumer Disputes Redressal Commission, Hooghly (West Bengal) bench of Debasish Bandyopadhyay (President), Babita Choudhuri (Member) and Debasis Bhattacharya (Member) held UCO Bank liable for deficiency in services for failing to pay the security amount even after 21 years of its maturing. Brief Facts: The Complainants were account holders with UCO Bank and previously...

Failing To Provide Required Service On The Purchased Vehicle Is Deficiency In Service : NCDRC

The National Consumer Disputes Redressal Commission, presided by Dr. Inder Jit Singh, held Maruti Suzuki liable for deficiency in service and held that failing to service a vehicle properly constitutes a deficiency in service. Brief Facts of the Case The Complainant purchased a Maruti Suzuki Celerio from the Maruti Suzuki India/manufacturer, which was facilitated by an...

Kannur District Commission Holds Go Airlines Liable For Abrupt Cancellation Of Flight And Failure To Refund Booking Amount

The District Consumer Disputes Redressal Commission, Kannur (Kerala) bench of Ravi Susha (President), Moly Kutty Mathew (Member) and Sajeesh K.P. (Member) held Go Airlines liable for deficiency in services for cancelling an international flight without providing proper reasons and for not refunding the ticket price. Brief Facts: The Complainant booked an international air ticket...

Ludhiana District Commission Holds PNB Liable For Wrongfully Debiting Temporary Credit Provided In Lieu Of Unauthorized Transactions

The District Consumer Disputes Redressal Commission, Ludhiana (Punjab) bench of Dr. Harveen Bhardwaj (President), Jyotsna(Member) and Jaswant Singh Dhillon (Member) held Punjab National Bank liable for deficiency in services for debiting the temporary credit provided to the Complainant in lieu of pending investigation for unauthorized transactions, as mandated by the...

Builder Cannot Force Buyer To Accept Possession After Significant Delays: NCDRC Holds Sushma Buildtech Liable For Deficiency In Service

The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra, held that builders cannot force buyers to accept possession after a significant delay. It was held that the buyer has the right to accept the delayed possession or seek compensation for it. Brief Facts of the Case The complainant booked a flat with Sushma Buildtech/builder, and a Flat...

Lack Of Evidence For Cause Of Death, Kannur District Commission Dismisses Complaint Against New India Assurance Co.

The District Consumer Disputes Redressal Forum, Kannur (Kerala) bench of Ravi Susha (President), Moly Kutty Mathew (Member) and Sajeesh K.P. (Member) has dismissed a consumer complaint against New India Assurance Company, noting that the Complainants failed to prove that the insured's death was due to the injuries sustained in the road accident and not due to a heart...

Fatehgarh Sahib District Commission Holds NABARD Liable For Failure To Provide Promised Subsidy

The District Consumer Disputes Redressal Commission, Fatehgarh Sahib (Punjab) bench of Sanjeev Batra (President), Shivani Bhargava (Member) and Manjit Singh Bhinder (Member) held NABARD liable for deficiency in services for failure to provide a Rs. 70,000/- subsidy to the Complainant after he took a loan of Rs. 2,00,000/- from ICICI Bank. As per the loan agreement, NABARD had promised...