Consumer Cases Weekly Round Up:[ 23rd December – 29th December 2024]

National Consumer Disputes Redressal Commission NCDRC Holds Bajaj Insurance Liable For Deficiency In Service Over Wrongful Repudiation Of Insurance Claim Case Title: Vasantiben Vs. Bajaj Allianz Life Insurance Company Ltd Case Number: R.P. No. 1737/2017 The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra held Bajaj Allianz Life Insurance liable for deficiency in service over wrongful repudiation of a legitimate insurance claim and overturned the State Commission's order. NCDRC Dismisses Medical Negligence Claim Against Kims Al-Shifa Hospital Case Title: Dr. Nayan Thara Vs. Subaida Case Number: R.P. No. 1492/2019 The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra allowed a revision petition by the hospital and overturned the State Commission's order of deficiency in service by the hospital. Medical Negligence: NCDRC Holds Doctors Of Fortis Hospital Liable Case Title: Fortis Health Care (India) Ltd. Vs. Bhagchand Meena Case Number: F.A. No. 1093/2018 The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra in an appeal by Fortis Hospital held that expert evidence in medical negligence cases should be judged on a case by case basis, placing the onus on the hospital to dispute allegations of negligence. Duty To Collect Specimen Not Supported By Contract Terms: NCDRC Dismisses Appeal Against Cryoviva Biotech Case Title: Nisha T.S. Vs. Cryoviva Biotech Pvt Ltd. Case Number: F.A. No. 601/2019 The National Consumer Disputes Redressal Commission, presided by AVM J Rajendra dismissed a deficiency claim against Cryoviva Biotech and held that the duty to collect the disputed specimen as per the contract was on the patient and not the company. Bank Bound To Personally Notify Discontinuation Of Policy: NCDRC Holds SBI Liable For Deficiency In Service Case Title: State Bank of India Vs. Sheetal Navnath Vaidya Case Number: R.P. No. 1222/2023 The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra held that a bank is bound to personally notify the customer upon discontinuation of an insurance policy entered through them. Central Consumer Protection Authority (CCPA) CCPA Fines UPSC Coaching Centre For Misleading Advertisements And Unfair Trade Practice The Central Consumer Protection Authority (CCPA) has imposed a fine of Rs. 2 lakhs on UPSC coaching centre Shubhra Ranjan IAS for publishing misleading advertisements and indulging in unfair trade practice. Delhi Consumer Disputes Redressal Commission Misplacement Of Stem Cell Sample: Delhi State Commission Holds Lifecell International Liable For Deficiency In Service Case Title: Lifecell International Pvt. Ltd. Vs. Sharanya Sinha Case Number: F.A. No. 532/2024 The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal and Ms. Pinki held Lifecell International liable for deficiency in service over misplacing the stem cell sample of the complainant's child. Delhi State Commission Holds National Insurance Company Liable For Rejecting Claim Due To Bariatric Surgery Case Title: National Insurance Co. Ltd. Vs. Smt. Shanta Devi & Ors Case No: First Appeal No.-137/2020 The State Consumer Disputes Redressal Commission, Delhi presided by Ms. Bimla Kumari (Female Member) held National Insurance Co. Ltd liable for rejecting the insurance claim of complainant as she underwent Bariatric Surgery due to morbid obesity. Uttarakhand Consumer Disputes Redressal Commission Percentage Of No Claim Bonus Should Be Reduced From Claimed Amount: Uttarakhand State Commission Modifies Amount Awarded Case title: United India Insurance Company Limited vs Sh. Manu Sharma Case No: First Appeal No. 235 / 2019 The State Consumer Disputes Redressal Commission, Uttarakhand presided by Ms. Kumkum Rani (President) and Mr. B.S. Manral (Member) held that the percentage of No Claim Bonus that has already been availed from the previous insurance company should be reduced from the claimed amount by the complainant. Thus, the State Commission modified the amount awarded by the District Commission. Baramulla District Consumer Disputes Redressal Commission Baramulla Consumer District Commission Holds Insurance Company Liable For Non-Settlement Of Genuine Claim Amounts Case title: Asifa Begum vs General manager, Fear Deal tata motors & Ors. Case number: Consumer complaint 24/2023 The Baramulla District Consumer Disputes Redressal Commission (Jammu & Kashmir) has held Reliance General Insurance company liable for repudiating the genuine insurance claim of the complainant in an unreasonable manner. The bench presided by President Peerzada Qousar Hussain and Member Nyla Yaseen has observed that non-settlement of claims without any valid grounds and failure to comply with standards and...

Consumer Cases Weekly Round Up:[ 23rd December – 29th December 2024]

Amrisha Kumari

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