Consumer Law Monthly Digest: January 2026

Supreme Court NCDRC Decree Against Builder Company Can't Be Executed Against Directors/Promoters Without Personal Liability Fixed: Supreme Court Cause Title: ANSAL CROWN HEIGHTS FLAT BUYERS ASSOCIATION (REGD.) VS. M/S ANSAL CROWN INFRABUILD PVT. LTD. & ORS. (and connected matters) Citation: 2026 LiveLaw (SC) 40 The Supreme Court on Monday (January 12) observed that the homebuyers cannot execute a decree, obtained solely against a builder company, against its directors or promoters personally, unless a specific finding of liability was made against them in the original proceedings. Himachal Pradesh High Court S. 126 Electricity Act | Assessment Based Solely On Board's Records Illegal; Inspection Of Site/ Consumer Records Mandatory: HP High Court Case Name: M/s Kundlas Loh Udyog v/s Himachal Pradesh State Electricity Board Limited and another Case No.: CWP No.2239 of 2021 The Himachal Pradesh High Court has held that a provisional assessment for unauthorised use of electricity under Section 126 of the Electricity Act, 2003, cannot be made without conducting a site inspection or inspecting the records maintained by the consumer. Kerala High Court Brand Ambassador Not Liable For Unfair Trade Practices Or Deficient Service Unless Directly Linked To Transaction With Consumer: Kerala HC Case Title: Actor Mohanlal Viswanathan v. State of Kerala and Ors. Case No: WP(C) No. 31700 of 2024 Citation: 2026 LiveLaw (Ker) 18 The Kerala High Court recently held that a brand ambassador will not be liable for a brand's unfair trade practice or deficiency in service unless a direct link is established between him and the consumer's transaction. Delhi State Consumer Disputes Redressal Commission Delhi State Consumer Commission Dismisses Appeal Against Sonalika Tractors, Finds Inspection Report Fabricated Case Title: Mange Ram v. M/s Amar Tractor and Auto Agencies & Anr. First Appeal No. 464 of 2017 The Delhi State Consumer Disputes Redressal Commission has dismissed an appeal filed against M/s Amar Tractor and Auto Agencies and M/s Sonalika International Tractors Ltd., holding that the inspection report relied upon by the complainant was a fabricated and unreliable document and that no manufacturing defect in the tractor was established through credible expert evidence. Delhi State Consumer Disputes Redressal Commission Manufacturing Defect Must Be Proved By Expert Evidence: Delhi State Consumer Commission M/s Godrej & Boyce Mfg. Co. Ltd v. Sahil Gupta & Anr. Appeal No.: FA No. 353/2023 The Delhi State Consumer Disputes Redressal Commission, comprising Justice Sangita Dhingra Sehgal (President) and Ms. Bimla Kumari (Member), has allowed the appeal filed by M/s Godrej & Boyce Manufacturing Co. Ltd., setting aside the District Commission's order which had directed refund and compensation to a consumer alleging defect in an air conditioner. Delhi State Consumer Disputes Redressal Commission Advance Plot Booking Does Not Confer Right To Allotment; Buyer Entitled Only To Refund: Delhi State Consumer Commission Case Title: Mr. Shiv Kumar Gupta v. Parsvnath Developers Limited Case Number: FA/336/2024 The Delhi State Consumer Disputes Redressal Commission, comprising Justice Sangita Dhingra Sehgal (President) and Bimla Kumari (Member), has dismissed an appeal filed by a homebuyer seeking possession of a residential plot under a pre-launch scheme and upheld the District Commission's direction to Parsvnath Developers Ltd. to refund the deposited amount with interest, holding that no error was committed in granting refund in the absence of allotment of a specific plot. Delhi State Consumer Disputes Redressal Commission Insurance Claim Repudiation Without Cogent Evidence Amounts To Deficiency In Service: Delhi State Consumer Commission Case Title: Oriental Insurance Company Ltd. v. Praveen Kumar Sharma Case No.: FA/1072/2014 The Delhi State Consumer Disputes Redressal Commission has held that repudiation of an insurance claim based on mere assumptions and presumptions, without cogent evidence, amounts to deficiency in service. Karnataka State Consumer Disputes Redressal Commission Karnataka State Consumer Commission Refuses To Interfere With Order Condoning 7-Year Delay In Insurance Claim Case Title: SBI General Insurance Company Ltd. v. Kavita Case No.: Appeal No. 2838/2024 The Karnataka State Consumer Disputes Redressal Commission, Bengaluru, comprising President Ravishankar and Member Sunita C. Bagewadi, has dismissed an appeal filed by SBI General Insurance Company Limited, refusing to interfere with the District Commission's order condoning a delay of 7 years and 28 days in filing a consumer complaint relating to a motor insurance claim. Delhi State Consumer Disputes Redressal Commission Delhi State Consumer Commission Finds Kotak...

Consumer Law Monthly Digest: January 2026

Apoorva Pandita

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