Consumer Law
No Compensation For Mountain Accidents Without Hill Endorsement On Driving License, Uttarakhand Commission Clears National Insurance Company’s Liability
Recently, the Uttarakhand State Consumer Disputes Redressal Commission bench comprising of Justice D.S. Tripathi (Member) and Udai Singh Tolia (Member -II) ruled that vehicle owner will not be entitled to compensation for the vehicle damaged in a road accident in the mountains in absence of hill endorsement in the driver's driving licence. Further, the bench noted that this endorsement...
Cause Of Cylinder Explosion Unclear, Palakkad District Commission Clears Liability Of Indian Oil Corporation’s Subsidiary Indane
Recently, the District Consumer Disputes Redressal Commission, Palakkad bench comprising Mr Vinay Menon (President), Mrs Vidya A (Member) and Mr Krishnankutty N.K (Member) absolved Indane, the subsidiary of Indian Oil Corporation and its distributer, Matha Indane, of liability arising from a consumer complaint against faulty refilling of an LPG cylinder which led to the explosion of...
Refund Rs 1.27 Crore With Interest: Delhi State Commission Holds Vatika Sovereign Liable For Failing To Complete Construction And Handover Apartment
The Delhi State Consumer Disputes Redressal Commission consisting of Justice Sangita Dhingra Sehgal (President), Ms. Pinki (Judicial Member), and Mr. J.P. Agarwal (Member) allowed the complaint filed against Vatika Sovereign Pvt. Ltd. (Construction Firm) for deficiency in service as it failed to complete the construction of the Apartment and handover possession to...
Breach Of Mandatory BIS Regulations: NCDRC Dismisses Appeal Against CCPA Order By Cloudtail India
The National Consumer Disputes Redressal Commission (NCDRC) dismissed an appeal filed by Cloudtail India Pvt. Ltd. (Cloudtail) against the order issued by the Central Consumer Protection Authority (CCPA). The CCPA's order pertained to Cloudtail’s infringement of consumer rights by selling domestic pressure cookers to consumers in breach of mandatory Bureau of Indian Standards...
Pay Outstanding Insurance Claim For Dental Treatment: Chandigarh District Commission Holds Religare Health Insurance Liable For Deficiency In Service
The District Consumer Disputes Redressal Commission, Chandigarh comprising Pawanjit Singh (President), Surjeet Kaur (Member), and Suresh Kumar Sardana (Member) allowed the complaint against Religare Health Insurance Company Limited (Insurance Company) and dismissed the complaint against Alchemist Hospital (Hospital). The Commission held the Insurance Company liable for deficiency...
Medak Commission Orders Taxila Business School To Refund Rs 50k And Pay Rs 15k In Compensation
Recently, the Medak District Consumer Disputes Redressal Commission bench comprising of P. Kasthuri (President), Gajjala Venkateswarlu (Member) and Makyam Vijay Kumar (Member) directed Taxila Business School to refund Rs 50k and pay Rs 15k as compensation and litigation cost to a student who wasn’t unable to join the college within the stipulated time frame due to unforeseen major...
Ferozepur Commission Orders National Insurance Company To Pay Rs. 36k Insurance And 5k For Litigation Costs
Recently, the District Consumer Disputes Redressal Commission, Ferozepur bench comprising Smt. Kiranjit Kaur Arora (President) and Smt. Suman Khanna (Member) held National Insurance Company Limited liable (“Insurance Company”) for paying the insurance amount of a motorcycle insured by the complainant along with litigation costs. Previously, the insurance company wrongfully rejected...
Hospitalization Need Not Be For 24 Hrs For Insurance Claims, Ferozepur Commission Ordered New India Assurance Co. To Pay Rs. 22.5k And 5k Litigation Cost
Recently, the District Consumer Disputes Redressal Commission, Ferozepur bench comprising Smt. Kiranjit Kaur Arora (President) and Smt. Suman Khanna (Member”) held New India Assurance Company Limited liable for deficiency in service for wrongfully rejecting the complainant’s medical claim on the basis that the hospitalization was for less than 24 hours. The District Commission noted...
Chandigarh District Commission Directs Skoda Dealer To Pay Rs. 60,000 To Former Colonel, Citing A Deficiency In Service
The District Consumer Disputes Redressal Commission, Chandigarh – I consisting of Pawanjit Singh (President) and Suresh Kumar Sardana (Member) partly allowed the complaint against Krishna Auto Sales (dealer) which was filed against Skoda Auto Volkswagen India Pvt. Ltd. (Skoda Auto) and the dealer. The Commission held the dealer liable for deficiency in service and directed it to...
Repair TV Without Any Cost: Chandigarh District Commission Holds Xiaomi India Liable For Unfair Trade Practice
The District Consumer Disputes Redressal Commission, Chandigarh – I consisting of Pawanjit Singh (President) and Suresh Kumar Sardana (Member) allowed the complaint filed against Xiaomi India as despite payment for repairs to Xiaomi, the TV remained inoperable. The Commission held Xiaomi liable for unfair trade practices and ordered it to repair the TV within 45 days, without...
Kanchipuram Commission Orders Ponnaiyah Ramanujam Medical Institute To Refund Rs 19 Lakhs Of Excess Fee, 6 Lakhs For Wasting Student’s 1 Year And 25k For Mental Agony
Recently, the District Consumer Disputes Redressal Commission, Kanchipuram (Tamil Nadu) bench comprising of U. Kasipandian (President) and M. Jawahar (Member-I) ordered Ponnaiyah Ramajayam Institute of Medical Science to pay refund Rs. 19 Lakhs for collecting fee more than the government-mandated amount along with a compensation of Rs. 6 lakhs for wasting a full year of a student,...
NCDRC President Issues Directives To Enhance Consumer Commission Procedures
The National Consumer Disputes Redressal Commission’s (NCDRC) President Justice A.P. Sahi issued a notification dated 11th August, 2023 with practice directions for Consumer Commissions. The directions include: The Registry shall issue all kinds of notices like Show Cause Notices, Hearing Notices, etc., to the parties at their email addresses and WhatsApp numbers, etc. When...