Bajaj Allianz Failed To Prove Car Owner’s Negligence, Bolangir Commissions Order Rs. 5.8 Lacs Insurance, Rs. 40k For Mental Agony And Rs. 5k Litigation Costs

Recently, the District Consumer Disputes Redressal Forum, Bolangir (Odisha) bench comprising of Rabindra Kumar Tripathy (Presiding Member) and Jyotshna Rani Mishra (Member) ordered the Bajaj Allianz General Insurance (“Insurance Company”) to compensate the complainant for the loss sustained due to the accidental fire that occurred to his insured vehicle, when his vehicle was parked in...

Overcrowded Wards Or Doctors' Overtime Duties Can’t Justify Medical Negligence, NCDRC Holds Safdarjung Hospital Liable

Recently, the National Consumer Disputes Redressal Commission (“NCDRC”), New Delhi bench comprising of Justice Ram Surat Ram Maurya (Presiding Member) has held Safdarjung Hospital guilty of medical negligence and directed the hospital to pay Rs. 11.05 lakh to a man whose wife died due to deficiency in service. The NCDRC emphasized that overcrowded wards and doctors' overtime duties...

Y-Axis Visa Consultancy Firm Liable For Mishandling US Visa Appointment, Hyderabad Commission Orders Refund Of 17.5k And Rs 5k For Mental Agony

The District Consumer Disputes Redressal Commission-III of Hyderabad bench, consisting of M. Ram Gopal Reddy (President), D. Sridevi (Member), and J. Shyamala (Member), held a visa consultancy agency accountable for its mishandling of a visa appointment and ordered to not only refund the fees initially charged from the client but also to offer compensation totalling Rs. 17,000 to him....

Wrongful Rejection Of Claim: NCDRC Directs United India Insurance To Pay Compensation To DCW Ltd.

The NCDRC consisting of Mr. Justice Sudipahluwalia (Presiding Member) and AVM J. Rajendra, AVSM VSM (Retd.) (Member) allowed the complaint filed by DCW Ltd. (Complainant) against United India Assurance Co. Ltd. (Insurer) and held it liable for deficiency in service. The Commission set aside the Maharashtra State Commission’s order which had dismissed the complaint by the...

Delayed Flat Possession: Maharashtra State Consumer Commission orders Shanklesha Constructions and Mutha Constructions to Pay Interest and Rs. 2.5 Lakhs Compensation

The Maharashtra State Consumer Commission consisting of Mr. Justice S.P.Tavade (President) and Mr.K.M.Lawande (Member) allowed the complaint filed by Mr. Naresh Ambratlal Sahita and Mrs. Jyoti Naresh Sahita (Complainants) against Shanklesha Constructions and Mutha Constructions (Construction companies) and found them liable for deficiency in service and unfair trade...

Non-Deployment Of Airbags During Accident, Toyota And Its Dealer Held Liable To Pay Rs. 60,000/- To Customer

In a recent ruling, the District Consumer Disputes Redressal Commission in Chandigarh bench comprising of Pawanjit Singh (President), Surjeet Kaur (Member) and Suresh Kumar Sardana (Member) has ordered Toyota Kirloskar Motor Pvt. Ltd. and its dealer, EM PEE Motors, Pioneer Toyota, to pay compensation of Rs 60,000/- to the Complainant due to airbag deployment failures. The...

SpiceJet And Cleartrip Liable For Full Refund Of Cancelled Flight, Mangalore District Commission Orders Compensation For Deficiency In Service

Recently, the District Consumer Disputes Redressal Commission, Mangalore bench comprising Prakasha K. (President), Lingaraju P.V. (Member) and Sharadamma H.G. (Member) held SpiceJet and Cleartrip liable for not refunding the entire amount of the cancelled flight to the Complainants. The District Commission also granted Rs. 10,000/- as compensation and Rs. 5,000/- as litigation cost to...

Refusal To Repair Defective TV And Issue Refund, Flipkart And TV Manufacturer Held Liable By Tiruvallur District Commission

Recently, the District Consumer Disputes Redressal Commission, Tiruvallur, Tamil Nadu bench comprising Dr. S.M. Maheswari, (President), Thiru. P. Vinodh Kumar, (Member) and Thiru. P. Murugan (Member) held Flipkart India and the TV manufacturer liable for firstly, delivery a defective TV and subsequently, failing to repair it or refund the amount. The District Commission held that...

Household Articles Damaged By Agarwal Packers And Movers’ Brand, Hyderabad District Commission Awards 7 Lakhs Compensation To Consumer

Recently, the District Consumer Disputes Redressal Commission-II, Hyderabad bench comprising Sri Vakkanti Narasimha Rao (President), Sri P.V.T.R. Jawahar Babu (Member) and Smt. Madhavi Sasanakota (Member) held DRS Dilip Road lines Ltd., a brand of Agarwal Packers and Movers, liable for damaging the Complainant’s household articles in transit. A compensation of Rs. 7,00,000/- was granted...

Mere Smell Of Alcohol Insufficient To Prove Driver's Negligence, Palakkad District Commission Holds Insurance Company Liable

In a recent ruling, the District Consumer Disputes Redressal Commission, Palakkad bench consisting of Vinay Menon (Vice President), Vidya A (Member), and Krishnankutty (Member), held that the mere presence of the smell of alcohol is insufficient to definitively conclude that the driver was operating the vehicle under the influence of alcohol at the time of the accident. Thus, the...

Flipkart Violates E-Commerce Disclosure Guidelines, Berhampur District Commission Orders Compensation Of Rs. 20,000 To Consumer

Recently, the District Consumer Disputes Redressal Commission, Berhampur bench comprising Mr Satish Kumar Panigrahi (President) and Mrs Saritri Pattanaik (Member) held Flipkart liable for cancelling a customer’s order citing unforeseen error by the seller. Upon being inquired, Flipkart failed to provide the seller’s information as well as displaying the information on the website,...

Mere Allegations Of Finding Dead Spider In Food Product Are Not Enough, Chandigarh District Commission Dismisses Complaint

Recently, the District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising of Pawanjit Singh (President), Surjeet Kaur (Member) and Suresh Kumar Sardana (Member) highlighted the importance of substantiating complaints with credible evidence, particularly expert opinions. This emphasis came in the context of addressing a complaint raised by the petitioner...