Consumer Cases Monthly Digest: January 2024

National Consumer Disputes Redressal Commission National Consumer Commission Holds Raheja Developers Limited for Deficiency in service The National Consumer Disputes Redressal Commission presided by Justice A.P. Sahi (President) held Raheja Developers Limited liable for deficiency in services and directed to refund entire amount of booking along with 18% interest. National Consumer Disputes Redressal Commission Failure To Reverse Fraudulent Transactions, NCDRC Holds HDFC Bank Liable For Deficiency In Service The National Consumer Disputes Redressal Commission (“NCDRC”), New Delhi bench led by Dr. Inder Jit Singh (Presiding Member) held HDFC Bank liable for deficiency in services for failing to provide security measures to the credit card issued to the Complainant which resulted in unauthorized transactions amounting to Rs. 24,000/-. The NCDRC set aside the respective orders of East Delhi District Commission and Delhi State Commission and directed HDFC Bank to refund Rs. 24,000/- and to pay a compensation of Rs. 10,000/- to the Complainant. National Consumer Disputes Redressal Commission Supertech Realtor Held Liable For Delayed Possession: NCDRC Orders Complete Refund Along With 50,000/- As Costs The National Consumer Disputes Redressal Commission presided by Mr. Subhash Chandra as presiding member has allowed a consumer complaint against Supertech Realtor Pvt Ltd. for failing to deliver possession of a booked unit at 'Super Nova' project in Noida within the stipulated time frame despite receiving substantial payments from the complainants. The commission found that the delay in possession amounted to a deficiency in service, and as a result, directed Supertech Realtor Pvt Ltd. to refund the entire amount deposited by the complainants with simple interest at 9% per annum along with litigation costs of Rs. 50,000/- to the complainant. National Consumer Disputes Redressal Commission Metro Builders Held Liable For Unfulfilled Amenities: NCDRC Directs Completion Of Swimming Pool Within 3 Months, Impose Costs Of Rs 2 Lakh The National Consumer Disputes Redressal Commission bench comprising of Justice Ram Surat Ram Maurya as Presiding Member partly allowed a consumer complaint against Metro Builders (Orissa) for deficiencies in providing promised amenities in their "Metro Satellite City-I" project. The complaint, filed by 42 flat buyers, was regarding several unfulfilled commitments such as constructing a sewage treatment plant, club/auditorium, medical dispensary, swimming pool, gymnasium, open space, and indoor game space. The buyers alleged that despite collecting specified amounts for these facilities, several amenities were either incomplete or not provided. National Consumer Disputes Redressal Commission NCDRC Holds Godrej Properties Liable For Deficiency In Service The National Consumer Disputes Redressal Commission, headed by Subhash Chandra as President, held Godrej Properties liable for deficiency in service over refusal to refund the earnest money paid by the complainant, even following the cancellation of the purchase. National Consumer Disputes Redressal Commission National Consumer Commission Holds Oriental Insurance Liable For Deficiency In Service The National Consumer Disputes Redressal Commission, presided by Subhash Chandra(member), held that the Custom Bonded Warehouse schemes don't require the insured to own the stocked goods to claim the insurance policy and held Oriental Insurance company liable for service deficiency. National Consumer Disputes Redressal Commission National Consumer Commission Holds RPS Infrastructure Liable For Deficiency In Service The National Consumer Disputes Redressal Commission, presided by Subhash Chandra(member), in a complaint against RPS Infrastructure, held that relying on force majeure conditions is unacceptable unless they are adequately substantiated with specific evidence that directly connects external factors to project delays. National Consumer Disputes Redressal Commission Compensation Beyond The Date Of The Offer Of Possession Is Not Justifiable: NCDRC The National Consumer Disputes Redressal Commission, presided by Subhash Chandra (member) in a case against Shipra Estate, held that compensation for delayed possession is typically granted only until the valid offer of possession. In this context, the claim for compensation beyond the date of the possession offer is deemed unjustifiable. National Consumer Disputes Redressal Commission Immediate Reporting Of Theft To Police Is Crucial For Insurer Liability In Claims: National Consumer Commission The National Consumer Disputes Redressal Commission, presided by Subhash Chandra, dismissed a revision petition alleging deficiency of service against Oriental Insurance. National Consumer Disputes Redressal Commission NCDRC Holds DLF Home Developers Ltd....

Consumer Cases Monthly Digest: January 2024

Apoorva Pandita

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