Consumer Cases Weekly Round-Up: 25th December To 31st December 2023

National Consumer Disputes Redressal Commission, New Delhi (NCDRC) Concurrent Finding On Facts, NCDRC Dismisses New India Assurance Co.'S Revision Petition, Directs To Pay Fire Claim Case Title: New India Assurance Co. Ltd. vs M/S M.R. Filling Station The National Consumer Disputes Redressal Commission, New Delhi (NCDRC) bench led by Dr. Inderjit Singh (Presiding Member) dismissed a revision petition filed by New India Assurance Co. Ltd., based on its limited revisional jurisdiction which only allows for cases involving material irregularity, illegality and jurisdictional error in the order of the lower fora. The NCDRC upheld the Punjab State Commission's order and directed New India Assurance Co. Ltd. to disburse Rs. 5,74,170/- to the Complainant. District Consumer Disputes Redressal Commission-I, Chandigarh Negligent AC Servicing By Deputed Engineer, Chandigarh District Commission Directs Holds Urban Clap Liable For Deficiency In Service Case Title: Vikrant Goyal vs Urban Clap Technologies India Pvt. Ltd. and Anr. The District Consumer Disputes Redressal Commission-I, Chandigarh bench comprising of Pawanjit Singh (President) and Surjeet Kaur (Member) held Urban Clap Technologies India Pvt. Ltd. liable of deficiency in service and unfair trade practices for negligently delivering its service to the Complainant. It was directed to pay Rs 11,500 to the Complainant. District Consumer Disputes Redressal Commission-II, U.T. Chandigarh Charging Rs. 5 Extra For Paper Cup, Chandigarh District Commission Holds Barista Coffee Company Liable Case Title: Pancy Singh Soni vs Barista Coffee Company Limited and Anr. The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench comprising of BM Sharma (Member) held Barista Coffee Company Limited liable for deficiency in service for charging an extra Rs 5 for a paper cup. The bench directed the café to pay a compensation of Rs 1,000 to the Complainant and deposit Rs 10,000 in Poor Patient Fund/Account of P.G.I., Chandigarh (Post Graduate Institute of Medical Education & Research), Chandigarh. District Consumer Disputes Redressal Commission-II, U.T. Chandigarh Rejecting Return Request without Reasons, Chandigarh District Commission Holds Titan & Myntra Liable For Unfair Trade Practices Case Title: Parul vs Myntra Designs Pvt. Ltd. and Anr. The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench comprising Ms Surjeet Kaur (Presiding Member) and Mr B.M. Sharma (Member) held Titan Company Limited and Myntra Designs Private Limited liable for unfair trade practices for rejecting the return request of the Complainant, within assigning any reason for the same. The District Commission ordered them to collectively pay Rs. 7,000/- as compensation to the Complainant and refund the purchase amount of the product bought. Ernakulam District Consumer Disputes Redressal Commission, Kerala Ernakulam District Commission Holds Lenovo (India) Liable For Deficiency In Service Case Title: Selvan T.K. Vs. Lenovo (India) Pvt Ltd. & Ors. The Ernakulam District Consumer Disputes Redressal Commission, Kerala comprising of D.B. Banu (President), V. Ramachandran (Member), and Sreevidhia. T.N. (Member) decided the Opposite Party was deficient and engaged in unfair trade practices. This decision was based on the Opposite Party's failure to provide a response and the conclusions reached by the expert commission. Ernakulam District Consumer Disputes Redressal Commission, Kerala Ernakulam District Commission Holds Bismi Appliances, Carrier, Liable For Deficiency In Service Case Title: V. P. Asokan Vs. Bismi Appliances & Ors. The Ernakulam District Consumer Disputes Redressal Commission comprises D.B. Binu (President), V. Ramachandran (Member), and Sreevidhia. T.N. (Member) held Bismi Appliances liable for deficiency in service, stating that dealers cannot escape liability for defects in the products they sell. Ernakulam District Consumer Disputes Redressal Commission, Kerala False Representations By Immigration Agency Amounts To Deficiency In Service- Ernakulam District Commission Case Title: Roshna K V Vs. Sayid Bakir The Ernakulam District Consumer Disputes Redressal Commission,Kerala headed by D.B. Banu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held Aives Immigration, an immigration assistance agency, liable for deficiency in service over allegations of false assurances, misleading guidance, and financial and emotional harm made to the complainants. Ernakulam District Consumer Disputes Redressal Commission, Kerala Ernakulam District Commission Holds Malaysia Airlines Liable For Deficiency In Service Case Title: Cyril K James Vs. Malaysia Airlines and Ors. The Ernakulam District Consumer Disputes Redressal Commission, Kerala, headed by D.B. Banu as President, alongside members...

Consumer Cases Weekly Round-Up: 25th December To 31st December 2023

Apoorva Pandita

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