Delhi Consumer Commission Dismisses Super Cassettes' Ferrari Insurance Claim; Cites Unrecognised Motorsport Event And Lack Of FMSCI Racing Licence

The District Consumer Disputes Redressal Commission-VIII (Central), Delhi, comprising President Divya Jyoti Jaipuriar and Member Dr. Rashmi Bansal, dismissed a consumer complaint against ICICI Lombard General Insurance Company Ltd., holding that the insurer was justified in repudiating an insurance claim arising from a Ferrari's accident during a high-speed track event. The Commission held...

Dry Cleaner Liable For Burning Customer's Sherwani During Ironing: Raipur Consumer Commission

The District Consumer Disputes Redressal Commission, Raipur, comprising President Dakeshwar Prasad Sharma and Members Nirupama Pradhan and Anil Kumar Agnihotri, held the dry-cleaning service provider liable for deficiency in service and unfair trade practice for negligently damaging the complainant's sherwani during ironing. The Commission observed that a service provider entrusted...

Boutique Liable For Non-Delivery Of Dress Despite Full Payment: Kollam Consumer Commission

The District Consumer Disputes Redressal Commission, Kollam, comprising President S.K. Sreela and Member Stanly Harold, held Alankritha Boutique liable for deficiency in service and unfair trade practice for failing to deliver one of the dresses ordered by the complainant despite receiving the full payment and for failing to refund the amount. The Commission observed that sellers...

Negligence During Surgery, Cotton Gauze Left Inside Woman's Body; Coimbatore Consumer Commission Awards ₹12 Lakh Compensation

The District Consumer Disputes Redressal Commission, Coimbatore, comprising President R. Thangavel and Member P. Marimuthu, has held a gynaecologist and Genesis Royal Infirmary Pvt. Ltd. jointly liable for medical negligence after finding that a gauze-like foreign material had remained at the site of a hysterectomy, resulting in serious post-operative complications, including pelvic...

Supreme Court Holds OTIS Liable For RAW Officer's Death Due To Lift Malfunction, Says Elevator Makers Have High Duty Of Care

"An elevator must be construed and deemed to be a common carrier," the Court said.

Mere Route Permit Breach Without Nexus To Accident Cannot Justify Repudiation Of Insurance Claim: J&K State Commission

The Jammu & Kashmir State Consumer Disputes Redressal Commission, Jammu, comprising President (Officiating) Smt. Nighat Sultana and Member Sh. Maheep Gupta, has held that an insurance company cannot repudiate a motor insurance claim solely because the insured vehicle was operating beyond its route permit unless it establishes that the breach had a direct nexus with the accident....

Thiruvananthapuram Consumer Commission Holds Railways Liable For Failing To Inform Passenger Of Revised Departure Time

The District Consumer Disputes Redressal Commission, Thiruvananthapuram, comprising President P.V. Jayarajan and Members Preetha G. Nair and Viju V.R., held Southern Railway liable for deficiency in service for failing to inform passengers about the rescheduled departure time of a train. The Commission observed that passengers are entitled to timely and quality services and cannot be...

Hamirpur Consumer Commission Directs EaseMyTrip To Compensate Groom After Failing To Inform Him Of Flight Cancellation

The District Consumer Disputes Redressal Commission, Hamirpur, comprising President Hemanshu Mishra and Members Sneh Lata and Joginder Mahajan, held EaseMyTrip (Easy Trip Planner Ltd.) liable for deficiency in service for issuing an air ticket after Go First Airlines had already suspended its operations and for failing to inform the passenger in advance that the flight had been...

Internet Disruptions Despite Repeated Complaints: Shimla Consumer Commission Holds Jio Fiber Guilty Of Deficiency In Service

The District Consumer Disputes Redressal Commission, Shimla, comprising President Dr. Baldev Singh and Member Ms. Nidhi Sharma, held that Reliance Jio Fiber was guilty of deficiency in service and unfair trade practice for failing to restore the complainant's internet connection despite repeated complaints and for failing to produce evidence that the grievance had been resolved. Brief...

Parle Biscuit Company, Retailer Liable For Selling Underweight Biscuit Packet: Kannur Consumer Commission

The District Consumer Disputes Redressal Commission, Kannur, comprising President Ravi Susha and Members Molykutty Mathew and Sajeesh K.P., has held Parle Biscuit Company and a retailer liable for selling an underweight biscuit packet, holding that selling an underweight product amounts to an unfair trade practice. The Commission also observed that a retailer cannot escape liability...

IBC Moratorium Against Company Doesn't Bar Consumer Complaints Against Promoters, Directors : Supreme Court

The Supreme Court on Monday (July 27) observed that an operation of a moratorium under the Insolvency & Bankruptcy Code, 2016, against a residential project development company would not be a ground to reject the consumer complaints against its promoters/directors. “In the present case, Respondent No.1 alone is the corporate debtor against whom the CIRP has been initiated. No...

Insurer Can't Restrict Stem Cell Therapy Claim Using 'Modern Treatment' Clause: Ernakulam Consumer Commission

The District Consumer Disputes Redressal Commission, Ernakulam, comprising President D.B. Binu and Members V. Ramachandran and Sreevidhia T.N., has held that National Insurance Company Ltd. cannot arbitrarily restrict reimbursement for recognised life-saving procedures such as stem cell transplantation by mechanically invoking "Modern Treatment" sub-limits. The Commission observed...