Consumer Cases
Chandigarh Consumer Commission Orders Healing Hospital And Its Three Doctors To Pay ₹50 Lakh Compensation For Medical Negligence Resulting In Finger Amputation
The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench comprising of Amrinder Singh Sidhu, President and Brij Mohan Sharma, Member has held Healing Hospital and Institute of Paramedical Sciences and three doctors liable for medical negligence for referring patient in a critical and unstable condition. The Commission also awarded a compensation of Rs.50 Lakhs to...
Delhi District Commission Holds Samsung India And Its Service Centre Liable For Failure To Replace Defective Mobile Phone
The District Consumer Disputes Redressal Commission, Delhi (North) bench, comprising Divya Jyoti Jaipuriar, President, Ashwani Mehta, Member and Harpreet Kaur, Member has held Samsung India and its authorized service centre liable for failure to replace a mobile phone which had a manufacturing defect. Brief facts: On 22.03.2024, the complainant purchased a Samsung A35 mobile...
District Consumer Commission, Chandigarh Holds Healing Hospital And Its Three Doctors Liable For Referring Patient In Critical Condition
The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench comprising of Amrinder Singh Sidhu, President and Brij Mohan Sharma, Member has held Healing Hospital and Institute of Paramedical Sciences and three doctors liable for medical negligence for referring patient in a critical and unstable condition. The Commission also awarded a compensation of Rs.50 Lakhs to...
Haryana RERA Orders Vatika To Pay Delay Interest And Execute Conveyance Deed In Favour Of Homebuyer
Haryana Real Estate Regulatory Authority (“Authority”) bench compromising of Arun Kumar (Chairperson) directed Vatika to pay interest for the delay in handing over possession and to execute the conveyance deed in favour of the homebuyer. Background Facts Homebuyer (Complainant) purchased a flat in the builder's (Respondent) project “High Street at INXT” located in...
Delhi State Commission Dismisses Allegations Of Medical Negligence Against AIIMS Hospital And Its Doctors
The Delhi State Consumer Disputes Redressal Commission bench comprising Sangita Dhingra Sehgal, President and Pinki, Judicial Member has dismissed allegations of medical negligence made by a patient against AIIMS hospital and its doctors. It was observed that the allegations were vague and without any expert evidence or cogent material. Brief facts: The complainant approached the...
Kupwara District Commission Directs Sky Touch Educational Institute To Pay ₹2 Lakh Compensation For Withholding School Leaving Certificates
District Consumer Disputes Redressal Commission, Kupwara (“Commission”) comprising Peerzada Qousar Hussain (President) and Nyla Yaseen (Member) held the management of Sky Touch Educational Institute, Trehgam liable for deficiency in service. Commission found that by withholding essential documents such as school leaving certificates, the school caused serious harm to...
Ensure Drinking Water Supply In Multiplex : Kerala Consumer Forum Directs PVR
The District Consumer Disputes Redressal Commission, Ernakulam (Kerala) has recently passed an order directing PVR cinemas, Lulu Mall to ensure that it supplies uninterrupted supply of drinking water to all customers during its business hours. The order was passed by a Bench of D.B. Binu (President), V. Ramachandran and Sreevidhia T.N. The Commission was considering a consumer complaint by...
Maharashtra State Commission Holds ERA Realtors And Omkar Realtors Liable For Delay In Delivery Of Flat And Making Misleading Promotions
The Maharashtra State Consumer Disputes Redressal Commission bench comprising Mukesh Sharma, Presiding Member and Poonam Maharshi, Member has held ERA Realtors Pvt. Ltd and Omkar Realtors & Developers liable for delay in delivery of flat to the complainant. It has also held both the developers liable for unfair trade practice for misleading advertisements and...
Ernakulam District Commission Holds Philips India And Bismi Appliances Liable For Deficiency In Service Over Refusal Of LED TV Warranty
District Consumer Disputes Redressal Commission, Ernakulam (“Commission”) comprising D.B. Binu (President), V. Ramachandran (Member) and Sreevidhia T.N. (Member) held Philips India and Bismi Appliances liable for deficiency in service and unfair trade practice for refusing warranty service to a complainant who had purchased a Philips LED TV. Background Facts In...
Delhi State Commission Holds Mercedes Benz And Its Authorised Dealer Liable For Manufacturing Defect In Car
The Delhi State Consumer Disputes Redressal Commission bench comprising Sangita Dhingra Sehgal, President and Pinki, Judicial Member has held Mercedes Benz India and its authorised dealer liable for a manufacturing defect in the car and failure to rectify the same or in alternative, to replace the car. Brief facts: On 02.11.2022, the complainant purchased a Mercedes...
West Bengal REAT Dismisses RERA Complaint As Complainants Had Already Filed Identical Case Before State Consumer Commission
West Bengal Real Estate Appellate Tribunal (“Tribunal”) bench comprising of Justice Rabindranath Samanta (Chairperson) and Dr. Subrat Mukherjee (Administrative Member) held that a complainant cannot simultaneously pursue identical reliefs before the State Consumer Commission (“Commission”) and the Real Estate Regulatory Authority (“Authority”). The Tribunal applied the...
Supreme Court Criticises NCDRC For Inventing New Case Of Medical Negligence In Appeal; Orders Complainant To Refund Rs 10 Lakh To Doctors
The Supreme Court on Tuesday (Sep. 9) ordered a complainant to refund the ₹10 lakhs compensation received, holding that the NCDRC had wrongly awarded it by inventing a case of 'antenatal negligence' against the doctors, even though the original complaint was confined to 'post-delivery negligence'. A bench of Justices Sanjay Kumar and SC Sharma passed the order reiterating that it would...











