Consumer Cases
Shamika Indane Agencies Held Liable For Failure To Replace Expired LPG Hose Pipe And Charging Extra Amount For Delivery Of Cylinder
The Tumakuru District Consumer Disputes Redressal Commission bench comprising G.T Vijaylakshmi, President and Nivedita Ravish, Member has held Shamika Indane Agencies- a distributor of Indane LPG cylinder liable for failure to replace the expired hose pipe of the LPG connection of the complainant and charging Rs. 50/- to 80/- extra at the time of delivery of the cylinder apart from...
Baramulla District Commission Holds New India Assurance Co. Liable For Arbitrary Under-Assessment Of Insurance Claim
The Baramulla District Consumer Disputes Redressal Commission bench comprising Peerzada Qousar Hussain, President and Nyla Yaseen, Member has held New India Assurance Co. Ltd. liable for under assessment of insurance amount without any reasonable cause. The bench directed the insurer to re-assess the claim and granted Rs. 3 lakhs as compensation for mental agony along with Rs. 20,000...
Tamil Nadu RERA Directs Alliance Group To Refund Money Deducted As Cancellation Fee To Homebuyer
Tamil Nadu Real Estate Regulatory Authority Bench, comprising Dr. L. Subramanian (Member) and Adv. M. Krishnamoorthy (Member) directed Alliance Group to refund Rs. 50,000 to the homebuyer. The amount was deducted as a cancellation fee for a flat after the homebuyer cancelled the booking when the possession date was shifted from 2018 to 2020. Background Facts Homebuyer...
Belgavi District Commission Holds HDFC Ergo Liable For Non-Settlement Of Personal Accident Claim
The Additional District Consumer Disputes Redressal Commission, Belgaum bench comprising Mahantesh Shigli, President and Girishagouda Patil, Member has held HDFC Ergo General Insurance Co. Ltd. liable for not settling the personal accident claim of the complainant for Rs. 15 lakhs on account of death of her deceased insured husband. Brief facts: The complainant's deceased husband...
Simultaneous Legal Proceedings In Consumer Forum And RERA Not Sustainable: West Bengal Real Estate Appellate Tribunal
The West Bengal Real Estate Appellate Tribunal, Kolkata bench comprising Rabindranath Samantha, Chairperson and Subrat Mukherjee, Administrative member has held that simultaneous legal proceedings in the consumer forum and before the Real Estate Regulatory Authority in respect of the same cause of action cannot be pursued. Brief facts: M/s M.S Enterprise is a...
Disputes Relating To Auction Allotment Not Covered Under Consumer Protection Act: NCDRC
The National Consumer Disputes Redressal Commission (NCDRC) bench comprising AVM J Rajendra, Presiding member and Anoop Mendiratta, Member has held that an auction allottee of a property cannot be considered as a 'consumer' under the Consumer Protection Act, 2019. It was held that the transaction between the complainant and Kanhangad municipality, which allotted the room, does not give...
Baramulla Consumer Court Orders Cancellation Of Fake Electricity Bills, Awards Rs.30,000 Compensation
The Baramulla/Bandipora District Consumer Disputes Redressal Commission presided by Peerzada Qousar Hussain along with Ms. Nyla Yaseen as member has allowed a complaint against Kashmir Power Distribution Corporation Ltd. (KPDCL) holding them liable for deficiency in service and negligence. KPDCL had issued false and multiple electricity bills in the name of complainant. While cautioning...
Seizure Of Plots By CBI, Haryana RERA Refuses To grant Relief To Complainants
Haryana Real Estate Regulatory Authority (Authority) bench comprising Ashok Sangwan (Member) refused to grant relief to the complainants whose plot documents were seized by the Central Bureau of Investigation, Anti-Corruption Branch–III, New Delhi (CBI) and before whom the matter was pending. The complainants had approached the Authority seeking execution of the conveyance deed in...
Chandigarh State Commission Holds Debenture Trustee And Credit Rating Agencies Of DHFL Liable For Failure To Protect Investors' Interest
The State Consumer Disputes Redressal Commission, Chandigarh bench comprising Raj Shekhar Attri, President and Rajesh K. Arya, Member has held the debenture trustee- Trusteeship Catalyst Limited liable for failure to protect interests of debenture holders on default in payment by Dewan Housing Finance Ltd. The bench further held the Credit Rating Agencies- Credit Analysis & Research...
Consumer Law Digest 2025 (Half Yearly: January To June)
Supreme Court Not 'Consumer' Without Privity Of Contract : Supreme Court Rejects Flat Seller's Consumer Complaint Against Financier Of Buyer Case Title: M/S CITICORP FINANCE (INDIA) LIMITED VERSUS SNEHASIS NANDA Citation : 2025 LiveLaw (SC) 332 The Supreme Court on Thursday (March 20) ruled that to qualify as a "consumer" under the Consumer Protection Act, there must be a...
Raipur (Chhattisgarh) Consumer Commission Orders Star Health To Repay Deducted Insurance Claim With Interest
The Raipur (Chhattisgarh) District Consumer Disputes Redressal Commission bench presided by Shri Dakeshwar Prasad Sharma along with Smt. Nirupama Pradhan and Shri Anil Kumar Agnihotri as members, has held Star Health and Allied Insurance Company guilty of deficiency in service and unfair trade practice for arbitrary deduction of Rs.12000/- from a health insurance claim. The insurance...
