Consumer Cases
Amazon & Its Seller Penalized By Consumer Court Over Wrong Delivery, Refund Denial
The District Consumer Disputes Redressal Commission (East Delhi), comprising Sh. S.S. Malhotra, President and Sh. Ravi Kumar, Member, held Amazon Retail India Pvt. Ltd. and Appario Retail India Pvt. Ltd. jointly and severally liable for deficiency in service and unfair trade practices for delivering a wrong and obsolete product instead of the HP Pavilion Laptop ordered by...
Delhi Consumer Commission Orders ARN Infrastructures To Refund ₹10 Lakh With Interest For Failure To Hand Over Possession
The Delhi State Consumer Disputes Redressal Commission bench comprising Justice Sangita Dhingra Sehgal, President, Ms. Pinki, Member (Judicial), and Mr. J.P. Agrawal, Member (General) has held ARN Infrastructures India Pvt. Ltd. liable for deficiency in service, unfair trade practices, and breach of agreement for failing to provide valid possession and completion certificate of the...
Demanding Extra Amount For Flat As If For Tax- Deficiency In Service: Delhi State Commission Holds E-Homes Infra Liable
The Delhi State Consumer Disputes Redressal Commission bench comprising Sangita Dhingra Sehgal, President and Pinki, Judicial Member has held E-Homes Infrastructure Pvt. Ltd. liable for charging an extra amount for the flat booked by the complainants at a belated stage under the guise of GST and Service Tax. The bench also held the builder liable for arbitrarily cancelling the allotment...
Delhi State Consumer Commission Sets Aside District Forum Order, Remands Bank Fraud Case For Adjudication On Merits
The Delhi State Consumer Disputes Redressal Commission, comprising Bimla Kumari, Presiding Member, has allowed the appeal against Corporation Bank (now Union Bank of India) concerning fraudulent withdrawal of ₹4,80,000/- from appelant's account, set aside the District Forum's order dated 13.09.2019, and remanded the matter back to the District Forum for adjudication on merits at...
Delhi State Consumer Commission Orders Parsvnath Developers To Refund Over ₹56 Lakh With Interest For Failure To Deliver Possession Of The Flat
The Delhi State Consumer Disputes Redressal Commission, presided over by Hon'ble Ms. Bimla Kumari, allowed the complaint against Parsvnath Developers Ltd., holding that the builder's failure to deliver possession of the flat within the stipulated period, despite receiving full payment, amounts to deficiency of service and unfair trade practice. The Commission further directed the builder...
Mumbai State Commission Holds Royal Sundaram General Insurance Liable For Wrongful Repudiation Of Claim
The State Consumer Disputes Redressal Commission, Mumbai bench comprising Mukesh Sharma, Presiding member and Poonam Maharshi, Member has held Royal Sundaram General Insurance Co. Ltd. liable for wrongfully repudiating the claim of the complainant in respect of his vehicle. Brief facts: The complainant is a registered owner of a Mitsubishi Pajero Sport vehicle ('vehicle') which...
Haryana REAT Sets Aside RERA Order Rejecting Inspire Parking Nest's Project Registration Application Due To Lack Of Quorum
Haryana Real Estate Appellate Tribunal (“Tribunal”) bench comprising Justice Rajan Gupta (Chairperson) and Rakesh Manocha (Member–Technical) sets aside the order of Haryana Real Estate Regulatory Authority (“Authority”) rejecting the application for registration of the Commercial Colony promoted by Inspire Parking Nest Pvt. Ltd. Tribunal held that the Authority which...
Death Of Patient Not Attributed To Doctor: State Consumer Commission Sets Aside District Forum Order Against Doctor
The State Consumer Disputes Redressal Commission, Circuit Bench Amravati, comprising Smt. K. S. Kapse, Presiding Member and Smt. S. D. Wandhare, Member, has held doctor not liable for the death of the complainant's mother and set aside the order of the District Consumer Dispute Redressal Forum, Amravati, finding no medical negligence on doctor's part. Facts of the case: Samiksha,...
Chandigarh Consumer Commission Orders Healing Hospital And Its Three Doctors To Pay ₹50 Lakh Compensation For Medical Negligence Resulting In Finger Amputation
The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench comprising of Amrinder Singh Sidhu, President and Brij Mohan Sharma, Member has held Healing Hospital and Institute of Paramedical Sciences and three doctors liable for medical negligence for referring patient in a critical and unstable condition. The Commission also awarded a compensation of Rs.50 Lakhs to...
Delhi District Commission Holds Samsung India And Its Service Centre Liable For Failure To Replace Defective Mobile Phone
The District Consumer Disputes Redressal Commission, Delhi (North) bench, comprising Divya Jyoti Jaipuriar, President, Ashwani Mehta, Member and Harpreet Kaur, Member has held Samsung India and its authorized service centre liable for failure to replace a mobile phone which had a manufacturing defect. Brief facts: On 22.03.2024, the complainant purchased a Samsung A35 mobile...
District Consumer Commission, Chandigarh Holds Healing Hospital And Its Three Doctors Liable For Referring Patient In Critical Condition
The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench comprising of Amrinder Singh Sidhu, President and Brij Mohan Sharma, Member has held Healing Hospital and Institute of Paramedical Sciences and three doctors liable for medical negligence for referring patient in a critical and unstable condition. The Commission also awarded a compensation of Rs.50 Lakhs to...
Haryana RERA Orders Vatika To Pay Delay Interest And Execute Conveyance Deed In Favour Of Homebuyer
Haryana Real Estate Regulatory Authority (“Authority”) bench compromising of Arun Kumar (Chairperson) directed Vatika to pay interest for the delay in handing over possession and to execute the conveyance deed in favour of the homebuyer. Background Facts Homebuyer (Complainant) purchased a flat in the builder's (Respondent) project “High Street at INXT” located in...