Failure To Refund Premium Amount Within Free Lock Period, Chandigarh District Commission Holds Max Life Insurance Co. Liable

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh (President), Surjeet Kaur (Member) and Suresh Kumar Sardana (Member) held Max Life Insurance Co. Ltd. Liable for deficiency in services and unfair trade practices for failure to refund the premium amount expeditiously when the Complainant requested cancellation of the subject policy...

Charging Rs. 50 Over MRP, Chandigarh District Commission Holds Van Heusen And Aditya Birla Fashion & Retail Ltd. Liable For Unfair Trade Practice

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh (President) and Suresh Kumar Sardana (Member) held Van Heusen and Aditya Birla Fashion and Retail Limited liable of deficiency in services for charging Rs.50/- for taxes over Maximum Retail Price for the product. The bench directed them to refund Rs. 50/- to the Complainant and pay...

Karnataka RERA Rejects Homebuyers Complaint Of Restraining Builder From Constructing On Area Reserved for Amenities.

Karnataka Real Estate Regulatory Authority (RERA/Authority) bench, comprising Justice HC Kishore Chandra (Chairperson), Neelmani N Raju (Member), and GR Reddy (Member), rejected the homebuyers complaint of restraining the builder from constructing on the area reserved for common amenities. Accordingly, RERA held that a change in amenities location as shown in the conceptual plan...

Consumer Cases Weekly Round- Up: 18th to 24th March, 2024

Ministry of Housing and Urban Affairs (MOHUA) The Ministry Of Housing And Urban Affairs Releases Report On The Implementation Status Of The Real Estate (Regulation & Development) Act The Ministry of Housing and Urban Affairs (MOHUA) has released the implementation status report of the Real Estate (Regulation & Development) Act, 2016, commonly known as RERA, in India....

Karnataka RERA Grants Second Extension To Varin Infra Projects To Complete Project

The Karnataka Real Estate Regulatory Authority (KRERA) bench, comprising HC Kishore Chandra (Chairperson) and Neelmani N Raju (Member), granted a 2-year extension to Varin Infra Projects Pvt. Ltd for its project Adarsh Tranqville for the second time, under Section 7(3) of the RERA 2016. In total, this is the fourth extension of the project, the other two extensions were granted...

MahaREAT – If Homebuyer Has Provided Written Undertaking Confirming Resolution Of All Grievances, They Cannot Withdraw From It

Maharashtra Real Estate Appellate Tribunal (MahaREAT/Tribunal) bench, comprising of Justice Shri Shriram R. Jagtap (Judicial Member) and Dr. K. Shivaji (Technical Member), has held that If a homebuyer has given an express written undertaking stating that all their concerns have been addressed and resolved, they are not allowed to later change their mind and raise the same issues...

Bangalore District Commission Holds ICICI Bank Liable For Failure To Return Original Documents Within One Month Of Loan Disbursement

The III Additional Bangalore Urban District Consumer Disputes Redressal Commission, Bengaluru bench comprising Shivarama K (President), Chandrashekar S Noola (Member) and Rekha Sayannavar (Member) held ICICI bank liable for deficiency in services for failure to return original documents to the Complainant within 1 month of loan disbursement. Brief Facts: The Complainant,...

Ladies' Sandals Delivered Instead Of Men's Shoes, Chandigarh District Commission Holds Myntra Liable For Deficiency In Service

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh (President) and Suresh Kumar Sardana (Member) held Myntra liable for deficiency in services and unfair trade practices for delivering a completely different product to the Complainant. The Complainant ordered a pair of shoes but Myntra delivered ladies' sandals to him. The bench...

Kerala State Commission Holds Kerala Chamber Of Commerce and Industry Liable For Unilateral Cancellation Of Home Buyer Agreement

The State Consumer Disputes Redressal Commission, Thiruvananthapuram, Kerala bench comprising Mr Ajith Kumar (Presiding Member) and Sri Radhakrishnan K.R. (Member) held the Kerala Chamber of Commerce and Industry (KCCI) liable for deficiency in service for unilaterally cancelling the buyer agreement of the Complainant and for ignoring his legitimate requests. It was held liable to refund...

Northeast Delhi Commission Holds Country Inn And Suites Liable For Failure To Provide Benefits Under Its 5-year Membership Worth Rs. 40k

The District Consumer Disputes Redressal Commission, Northeast Delhi bench comprising Surinder Kumar Sharma (President) and Anil Kumar (Member) held Country Holidays Inn & Suites Pvt. Ltd liable for deficiency in services for pressuring the Complainant to pay for its 5-year membership and failure to provide promised services or process the refund. The bench directed Country Inn to...

Punjab RERA - Arbitration Clause In Agreement For Sale Does Not Restrict Homebuyers From Approaching RERA

Punjab Real Estate Regulatory Authority (RERA/Authority) bench consisting of Justice Balbir Singh (Adjudicating Officer) has held that homebuyers can approach RERA for the adjudication of matter, even though the Agreement for Sale stipulates an Arbitration Clause. Accordingly, Punjab RERA directed the builder to compensate for the delayed possession. Background...

Manufacturer Dutybound To Address Issues Even If Complaint Is Raised Through Intermediary, Chandigarh District Commission Order Samsung To Resolve Issues

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh (President) and Suresh Kumar Sardana (Member) directed Samsung to resolve the contentions raised by the Complainant regarding the malfunctioning of the AC within 30 days. The bench held that failure to do so will make Samsung liable to pay a compensation of Rs. 5,000/- for causing...