Consumer Cases
Chamba District Commission Holds HDFC ERGO Life Insurance Co. Liable For Wrongfully Repudiating Personal Accidental Claim
The District Consumer Disputes Redressal Commission, Chamba, Himachal Pradesh bench comprising Mr Hemanshu Mishra (President). Ms Mamta Kaura (Member) and Mr Narayan Thakur (Member) held HDFC ERGO General Insurance Company liable for deficiency in services for wrongfully repudiating an accidental claim based on lack of intimation and unauthorized usage of the vehicles during...
Haryana RERA Holds Builder's Pre-Occupation Certificate Possession Offer Invalid, Orders Interest For Delayed Possession
Haryana Real Estate Regulatory Authority (Authority) comprising Justice Vijay Kumar Goyal (Member), has held that the offer of possession made by the builder before obtaining the Occupation Certificate from local authorities is invalid and contrary to the law. Accordingly, the authority directed the builder to pay interest to the homebuyer for the delayed possession. For knowledge,...
North Delhi District Commission Holds Union Bank Of India And PNB Liable For Failure To Provide CCTV Footage To Investigate Failed ATM Transaction
District Consumer Disputes Redressal Commission-I, North Delhi bench comprising Divya Jyoti Jaipuriar (President), Ashwani Kumar Mehta (Member) and Harpreet Kaur Charya (Member) held Union Bank of India and Punjab National Bank liable for deficiency in services for failure to supply CCTV footage of ATM to the Complainant of a failed ATM transaction of Rs. 10,000/-. The bench directed...
Kangra District Commission Holds Puma India And Its Showroom Liable For Selling Deformed Shoes
The District Consumer Disputes Redressal Commission Kangra (Himachal Pradesh) bench comprising Hemanshu Mishra (President), Arti Sood (Member) and Narayan Thakur (Member) held Puma India and its showroom liable for deficiency in services for selling deformed shoes to the Complainant. The bench directed Puma and its showroom to refund Rs. 6,299/- to the Complainant and pay a compensation...
Rewari District Commission Holds PNB MetLife Insurance Co. Liable For Misrepresenting Term Of Policy And Misspelling Nominee's Name
The District Consumer Disputes Redressal Commission, Rewari (Haryana) bench comprising Sanjay Kumar Khanduja (President) and Rajender Parshad (Member) held PNB MetLife India Insurance Company Ltd liable of deficiency in services and unfair trade practices for misrepresenting the Complainant that the term of the policies was five years and misspelling the name of the nominee....
Non-Standard Basis Of Settling Insurance Claims Apply To Both Private And Public Insurance Companies, NCDRC Holds Bajaj Allianz General Insurance Co. Liable
The National Consumer Disputes Redressal Commission (NCDRC) bench comprising Justice Sudip Ahluwalia (Presiding Member) held that the guidelines to settle an insurance claim on a non-standard basis apply to both private and public insurance companies. If the claim involves the overloading of a tanker, although below 75% of the permissible limit, the claim would be proportionately reduced...
Panchnama Not Sufficient To Prove Death Of Insured Buffaloes, M.P. State Commission Dismisses Appeal Filed Against National Insurance Co.
The State Consumer Disputes Redressal Commission, Madhya Pradesh bench comprising Shri A.K. Tiwari (Presiding Member) and Dr Shrikant Pandey (Member) dismissed an appeal filed against National Insurance Company Limited by the owner of 20 insured buffaloes. The Owner failed to arrange for the post-mortem of the deceased buffaloes and instead got a 'Panchnama' (record of evidence by 5...
Chandigarh State Commission Holds Reliance General Insurance Co. Liable For Failure To Reimburse Claims For Delay Of Luggage
The State Consumer Disputes Redressal Commission, U.T. Chandigarh bench comprising Mrs Padma Pandey (Presiding Member) and Preetinder Singh (Member) held Reliance General Insurance Company liable for deficiency in services. The Insurance Company failed to honour the valid claims of the Indian travellers who received 4 bags from their luggage after a delay of more than 12 hours...
Failure To Disclose Pre-Existing Heart Ailment, Rajasthan State Commission Dismisses Appeal Against LIC
The State Consumer Disputes Redressal Commission, Circuit Bench Bikaner, Rajasthan comprising Shri Kedar Lal Gupta (Presiding Member) and Shri Sanjay Tak (Member) dismissed an appeal against LIC, filed by a policyholder who failed to disclose his pre-existing heart ailments. The State Commission held that the policyholder was not entitled to the claim as such non-disclosure resulted in...
Telangana RERA Orders Builder To Refund Homebuyer's Advance After Homebuyer Decides Not To Purchase Flat
The Telangana Real Estate Regulatory Authority (TSRERA/Authority) bench, comprising of Justice Dr. N. Satyanarayana (Chairperson), K. Srinivasa Rao (Member), and Laxmi Narayana Jannu (Member), has directed the builder to refund the advance money paid by the homebuyer after homebuyer decided not to purchase the flat due to financial reasons. Background Fact The Homebuyer...
Ernakulam District Commission Holds Oriental Insurance Liable For Deficiency In Service Due To Non-Disclosure Of Policy Terms During The Signing Of The Contract
The Ernakulam District Consumer Disputes Redressal Commission, headed by D.B. Binu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held that failure to furnish vital information regarding the policy during signing is deemed an unfair trade practice. Brief Facts of the Case The complainant, a senior citizen, opened a savings account with Punjab...
Maharashtra RERA Grants Fourth Extension To Adhiraj Constructions To Complete Project
The Maharashtra Real Estate Regulatory Authority (MahaRERA) bench, comprising of Ajoy Mehta (Chairperson), granted a one-and-a-half-year extension to Adhiraj Constructions Private Limited to complete its three towers, namely Tower 1A, 1B, and 3B, which are part of the Adhiraj Samyama project, for the fourth time. Previous three extensions were granted by MahaRERA on the grounds...