Failure To Repair Home Theatre Within Warranty Period, Ferozepur District Commission Holds Sony Liable For Deficiency In Service

The District Consumer Disputes Redressal Commission, Ferozepur (Punjab) bench comprising Kiranjit Kaur Arora (President) and Suman Khanna (Member) held Sony liable for deficiency in services for failure to repair a home theatre which was within the warranty period. The bench directed Sony to replace the home theatre with a new one and pay a compensation of Rs. 5,000/- to...

Educational Deficiencies Can't Be Addressed By Consumer Commissions, Shimla District Commission Dismisses Complaint Against CBSE And St. Edward's School

The District Consumer Disputes Redressal Commission, Shimla (Himachal Pradesh) bench comprising Dr. Baldev Singh (President) and Jagdev Singh Raitka (Member) dismissed a consumer complaint against St. Edward's School noting that education cannot be considered a commodity and education institutes providing services cannot be considered as service providers under the Consumer...

Failure To Inform Change In Bus Root And Process Refund, Shimla District Commission Holds Redbus And Himachal Road Transport Commission Liable

The District Consumer Disputes Redressal Commission, Shimla (Himachal Pradesh) bench comprising Dr Baldev Singh (President) and Yogita Dutta (Member) held Redbus and Himachal Road Transport Commission (HRTC) liable for deficiency in services failure to inform the Complainant of the change in Bus route and failure to refund the ticket to the Complainant. The bench directed HRTC and Redbus...

Unilaterally Increase Of Loan Tenure, Delhi District Commission Holds ICICI Bank Liable

The District Consumer Disputes Redressal Commission-II, Delhi bench comprising Monika A Srivastava (President), Kiran Kaushal (Member) and UK Tyagi (Member) held ICICI Bank liable for deficiency in services for unilaterally increasing the loan tenure without informing the Complainant. The bench directed the bank to pay a compensation of Rs.25,000/- to the Complainant. Brief...

Failure To Provide Proportionate Interest Subsidy, Bangalore District Commission Holds Central Bank Of India Liable

The Additional District Consumer Disputes Redressal Commission-II, Bangalore bench comprising Vijay Kumar. M. Pawale, B. Devaraju and V. Anuradha held the Central Bank of India liable for deficiency in services for not providing interest subsidy during the loan tenure to the Complainant. The bench directed the bank to provide the interest subsidy to the Complainant and pay a compensation...

Bombay High Court: Co-Promoters Are Also Liable To Pay Refund With Interest To Allottees In Case Of Delay Under Section 18 Of The RERA.

The Bombay High Court bench, comprising of Justice Sandeep V. Marne, has held that promoters who are part of a real estate project but haven't received any consideration from the allottee will still be classified as “Promoters” under Section 2(zk). Consequently, they will be liable to refund the amount with interest to the allottees under Section 18 of the Real Estate (Regulation...

Consumer Cases Weekly Round-Up: 26th February to 3rd March 2024

State Consumer Disputes Redressal Commission, Uttar Pradesh U.P. State Commission Holds LIC Liable For Wrongful Repudiating Of Claim Based On Deceased's Smoking Habits The State Consumer Disputes Redressal Commission, Uttar Pradesh held LIC liable for wrongfully repudiating a valid claim based on the reason that the deceased failed to disclose the fact that he used to smoke...

Consumer Cases Monthly Digest: February 2024

Supreme Court Medical Negligence | Supreme Court Awards Rs 10 Lakh Compensation To Patient Who Developed Hoarseness In Voice After Trainee Gave Anaesthesia Case Title: J. DOUGLAS LUIZ (SINCE DECEASED) THROUGH LEGAL REPRESENTATIVES VERSUS MANIPAL HOSPITAL | CIVIL APPEAL NO.1700 OF 2024 Citation: 2024 LiveLaw (SC) 134 The Supreme Court recently awarded Rs. 10 lakhs...

MahaREAT: Rights Of Allottees Under Section 18 Is Unconditional & Absolute, Regardless Of Unforeseen Events Beyond Control Of Promoter

Maharashtra Real Estate Appellate Tribunal ('Tribunal') bench comprising of Justice Shriram R. Jagtap (Judicial Member) and DR. K. Shivaji (Technical Member) has held that rights of allottees under Section 18 to seek refund/ claim interest for delay is unconditional & absolute, regardless of unforeseen events and factors beyond control of Promotor. Section 18 stipulates the...

Money Not Refunded Despite Failed Transaction, Panipat District Commission Holds Paytm And Manyavar Liable For Deficiency In Service

The District Consumer Disputes Redressal Commission, Panipat (Haryana) bench comprising Dr. R.K. Dogra (President) and Dr. Rekha Chaudhary (Member) held Manyavar and Paytm liable for deficiency in services for failure to refund the money deducted from the Complainant's account despite showing “transaction failed”. The bench directed Manyavar and Paytm to refund Rs. 9496/- to...

Phone With Defective Motherboard Replaced With Refurbished Model During Service, Bangalore District Commission Holds POCO Liable

The Bangalore I Additional District Consumer Disputes Redressal Commission bench comprising B. Narayanappa (President), Jyothi N (Member) and Sharavathi SM (Member) held POCO liable for deficiency in services and unfair trade practices for selling a defective mobile phone with motherboard issues to the Complainant. The bench directed POCO to refund Rs. 20,999/-, representing the value of...

Several Other Competitors In Relevant Market And Lack Of Informant's Dependence, CCI Dismisses Complaint Against Talk Charge Technologies

The Competition Commission of India bench comprising Ravneet Kaur (Chairperson), Anil Agrawal (Member), Sweta Kakkad (Member) and Deep Anurag (Member) dismissed a complaint against Talk Charge Technologies Pvt. Ltd. with the allegation of abuse of a dominant position in the relevant market for digital payment platforms in India. The Commission held that within this market, there were...