Consumer Cases
Karnataka RERA Grants Second Extension To Varin Infra Projects To Complete Project
The Karnataka Real Estate Regulatory Authority (KRERA) bench, comprising HC Kishore Chandra (Chairperson) and Neelmani N Raju (Member), granted a 2-year extension to Varin Infra Projects Pvt. Ltd for its project Adarsh Tranqville for the second time, under Section 7(3) of the RERA 2016. In total, this is the fourth extension of the project, the other two extensions were granted...
MahaREAT – If Homebuyer Has Provided Written Undertaking Confirming Resolution Of All Grievances, They Cannot Withdraw From It
Maharashtra Real Estate Appellate Tribunal (MahaREAT/Tribunal) bench, comprising of Justice Shri Shriram R. Jagtap (Judicial Member) and Dr. K. Shivaji (Technical Member), has held that If a homebuyer has given an express written undertaking stating that all their concerns have been addressed and resolved, they are not allowed to later change their mind and raise the same issues...
Bangalore District Commission Holds ICICI Bank Liable For Failure To Return Original Documents Within One Month Of Loan Disbursement
The III Additional Bangalore Urban District Consumer Disputes Redressal Commission, Bengaluru bench comprising Shivarama K (President), Chandrashekar S Noola (Member) and Rekha Sayannavar (Member) held ICICI bank liable for deficiency in services for failure to return original documents to the Complainant within 1 month of loan disbursement. Brief Facts: The Complainant,...
Ladies' Sandals Delivered Instead Of Men's Shoes, Chandigarh District Commission Holds Myntra Liable For Deficiency In Service
The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh (President) and Suresh Kumar Sardana (Member) held Myntra liable for deficiency in services and unfair trade practices for delivering a completely different product to the Complainant. The Complainant ordered a pair of shoes but Myntra delivered ladies' sandals to him. The bench...
Kerala State Commission Holds Kerala Chamber Of Commerce and Industry Liable For Unilateral Cancellation Of Home Buyer Agreement
The State Consumer Disputes Redressal Commission, Thiruvananthapuram, Kerala bench comprising Mr Ajith Kumar (Presiding Member) and Sri Radhakrishnan K.R. (Member) held the Kerala Chamber of Commerce and Industry (KCCI) liable for deficiency in service for unilaterally cancelling the buyer agreement of the Complainant and for ignoring his legitimate requests. It was held liable to refund...
Northeast Delhi Commission Holds Country Inn And Suites Liable For Failure To Provide Benefits Under Its 5-year Membership Worth Rs. 40k
The District Consumer Disputes Redressal Commission, Northeast Delhi bench comprising Surinder Kumar Sharma (President) and Anil Kumar (Member) held Country Holidays Inn & Suites Pvt. Ltd liable for deficiency in services for pressuring the Complainant to pay for its 5-year membership and failure to provide promised services or process the refund. The bench directed Country Inn to...
Punjab RERA - Arbitration Clause In Agreement For Sale Does Not Restrict Homebuyers From Approaching RERA
Punjab Real Estate Regulatory Authority (RERA/Authority) bench consisting of Justice Balbir Singh (Adjudicating Officer) has held that homebuyers can approach RERA for the adjudication of matter, even though the Agreement for Sale stipulates an Arbitration Clause. Accordingly, Punjab RERA directed the builder to compensate for the delayed possession. Background...
Manufacturer Dutybound To Address Issues Even If Complaint Is Raised Through Intermediary, Chandigarh District Commission Order Samsung To Resolve Issues
The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh (President) and Suresh Kumar Sardana (Member) directed Samsung to resolve the contentions raised by the Complainant regarding the malfunctioning of the AC within 30 days. The bench held that failure to do so will make Samsung liable to pay a compensation of Rs. 5,000/- for causing...
Punjab RERA- Delay In Possession Will Be Counted From Date Of Agreement To Sell Made Before Project's RERA Registration
Punjab Real Estate Regulatory Authority (RERA/Authority) bench consisting of Justice Balbir Singh (Adjudicating Officer) has held that the delay in handing over the possession would be counted from the date mentioned in the agreement for sale entered into by the builder and the homebuyer prior to its registration under RERA. Background Fact The complainants (Homebuyers) purchased...
Lack Of CCTV Footage In ATMs And Failure To Investigate Unauthorized Transactions, Southwest Delhi District Commission Holds PNB Liable
The District Consumer Disputes Redressal Commission-VII, Southwest Delhi bench comprising Suresh Kumar Gupta (President) and Ramesh Chand Yadav (Member) held Punjab National Bank liable for deficiency in services for failure to failure to adequately investigate the unauthorized transactions from the Complainant's account and preserve crucial evidence. The bench directed the bank to...
Ginger Cargo Damaged During Transit, Delhi State Commission Holds Oriental Insurance Co., Involved Transit Companies Liable
The State Consumer Disputes Redressal Commission, Delhi bench comprising Justice Sangita Dhingra Sehgal (President), Ms Pinki (Member) and Mr J.P. Agrawal (Member) held Oriental Insurance Company Limited liable for wrongful repudiation of a valid claim for damaged marine cargo of gingers. The Insurance Company was directed to reimburse the amount along with interest. The transit...
Ernakulam District Commission Holds HP Laptops, Retailer, Liable For Deficiency In Service Due To Refusal To Repair During Warranty Period
The Ernakulam District Consumer Disputes Redressal Commission, headed by D.B. Binu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held that manufacturers, retailers, and service providers must deliver quality products and services to safeguard consumer rights. Brief Facts of the Case The complaint involves a dispute between the complainant, operating...










