'How Can You Charge Customers Above MRP? Why Is Extra Amount Not Part Of Service Charge?' Delhi High Court Asks Restaurant Body

The Delhi High Court on Friday questioned the National Restaurant Association of India (NRAI) as to how the hotels and restaurants can charge customers for a food item over and above the MRP, and why the extra amount does not form part of the service charge- which is charged as a separate category.The query came from a division bench comprising Chief Justice DK Upadhyaya and Justice Tushar...

Bangalore District Commission Holds Rental Agency Liable For Failure To Disclose Painting Charges Before Payment Of Rent

The District Consumer Disputes Redressal Commission, Bangalore (Urban) bench comprising H. Channegowda, President , K. Anita, Member and Suma Anil Kumar, Member has held a rental agency- Nesaway Technologies Pvt. Ltd. liable for failure to disclose mandatory painting charges at the time of taking the payment of rent. Brief facts: The complainant, looking to rent a house,...

Leaving Columns Blank In Proposal Form Does Not Amount To False Representation: NCDRC Holds Bharti AXA Life Insurance Liable For Wrongful Repudiation Of Insurance Claim

The National Consumer Disputes Redressal Commission (NCDRC) bench comprising Inder Jit Singh, Presiding Member and Sudhir Kumar Jain, Member has held that leaving columns blank in insurance proposal form does not amount to a false representation. The bench held Bharti AXA Life Insurance liable for wrongly repudiating the claim of the complainant and set aside the order of...

Haryana RERA Directs Imperia Structures To Pay Assured Returns To Complainant

Haryana Real Estate Regulatory Authority (Authority) bench, comprising Ashok Sangwan (Member) directed Imperia Structures to pay assured returns to complainant who purchased an office in their IT Park. While directing the builder, the Authority clarified that if an allottee is entitled to both assured return and delay possession charges, the allottee shall receive whichever...

Mumbai District Commission Holds Reliance Retail Liable For Failure To Replace Defective Air Conditioner

The District Consumer Disputes Redressal Commission, South Mumbai bench comprising Sadikali B. Sayyad, President and G.M Kapse, Member has held Reliance Retail Ltd. liable for failure to replace a defective Air Conditioner purchased by the complainant despite admitting the defect and accepting the claim. Brief facts: The complainant had purchased two blue-star split Air...

Haryana RERA Issues Arrest Warrants Against Directors Of Parsvnath Developers

Haryana RERA, Panchkula Bench consisting of Adjudicating Officer Major Phalit Sharma (ADSJ Retd.) has issued arrest warrants against the directors of Parsvnath Developers for failing to comply with the Authority's order to pay Rs.8.6 lakh in compensation to a homebuyer and for evading service of the Authority's notice. Background Facts In 2022, Haryana RERA ordered Parsvnath...

Mumbai State Commission Holds Lucina Land Development Liable For Neither Refunding Flat Amount Nor Delivering Possession In Indiabulls Park Housing Project

The Maharashtra Consumer Disputes Redressal Commission bench comprising Mukesh V. Sharma, Presiding Member and Poonam V. Maharshi, Member has held Lucina Land Development Ltd. and its director liable for failure to deliver possession of flat as per agreed terms and conditions or in the alternative, to refund the amount deposited by the complainant. Brief facts:...

Gadag District Commission Dismisses Allegations Of Manufacturing Defect In Pure Electric Vehicle Against Purenergy

The District Consumer Disputes Redressal Commission, Gadag bench comprising A.G. Maldar, President and Yashoda B. Patil, Member has dismissed a complaint against Electric Vehicle manufacturer Purenergy Pvt Ltd. filed by the complainant alleging manufacturing defect in the vehicle. The bench observed that in the absence of an expert report, the allegations of manufacturing defect...

Thrissur Distrcit Commission Holds Honda Motor Cycles & Scooters Liable For Manufacturing Defect In Bike

The Thrissur Consumer Disputes Redressal Commission bench comprising C.T Sabu, President, Sreeja S, Member and Ram Moan R, Member has held Honda Motor Cycles & Scooters India Pvt. Ltd. liable for a manufacturing defect in a “3 Unicon 150 Black” bike purchased by the complainant. Brief facts: The complainant purchased a bike- 3 Unicon 150 Black from Sreevari Automotives...

Non-Settlement Of Genuine Insurance Claims Is Unfair Trade Practice: Kupwara District Commission Holds Baja Allianz Liable

The Kupwara District Consumer Disputes Redressal Commission bench comprising Peerzada Qousar Hussain, President and Nyla Yaseen, Member has held Bajaj Allianze General Insurance Company and its Authorised officer liable for unfair trade practice for failure to settle genuine insurance claim of the complainant. Brief facts: The complainant is the owner of a TATA Sumo vehicle...

Mumbai District Consumer Commission Holds Hotel Liable For Serving Food Containing Stone Particles

The District Consumer Disputes Redressal Commission, Mumbai (Suburban) bench comprising Pradeep G. Kadu, President and Gauri M. Kapse, Member has held Sukh Sagar Hotels Pvt Ltd. liable for serving food containing stone particles breaking the crown of the complainant's tooth. Brief facts: The complainant, along with his friend, went to Sukh Sagar Hotel ('Hotel') in Mumbai for lunch...

Baramulla Consumer Commission Holds Bajaj Allianz General Insurance Liable For Deficiency In Services, Directs To Pay 3 Lac

The Baramulla/Bandipora District Consumer Disputes Redressal Commission allowed a consumer complaint against Bajaj Allianz General Insurance Company, holding them liable for deficiency in service for not processing an insurance claim even after receiving intimation from the complainant's bank. The case was related to the claim of the insured stock of the complainant's shop, which...