Hyderabad District Commission Holds New India Assurance Co. Liable For Wrongful Repudiation Of Corona Kavach Insurance Claim

The District Consumer Disputes Redressal Commission – I, Hyderabad (Telangana) bench comprising B. Uma Venkata Subba Lakshmi (President) and C. Lakshmi Prasanna (Member) held the New India Assurance Company Ltd liable for deficiency in services for falsely repudiating the claim even though the Complainant submitted the registration certificate of the hospital. The District Commission...

Interpretation Of An Insurance Contract Must Adhere To The Specific Terms Stipulated In The Contract: NCDRC

The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra AVSM VSM(member), in a case against New India Assurance Company, held that the interpretation of an insurance contract must adhere to the specific terms stipulated in the contract. Any attempt to expand or reinterpret beyond the agreed terms is not permissible under the law, as it would amount to...

Failure To Deliver Gifts on Time, Hyderabad District Commission Holds Ferns N Petals For Deficiency In Service

The District Consumer Disputes Redressal Commission – I, Hyderabad bench comprising B. Uma Venkata Subba Lakshmi (President) and C. Lakshmi Prasanna (Member) held Ferns N Petals liable for unfair trade practices for failure to deliver the order on time and not letting the Complainant cancel the order. The bench directed it to refund Rs. 1,311/- and pay a compensation of Rs....

Failure To Issue Tax Invoice For Extended Warranty, Hyderabad District Commission Holds Volkswagen's Dealer Liable For Unfair Trade Practice

The District Consumer Disputes Redressal Commission – I, Hyderabad (Telangana) bench comprising B. Uma Venkata Subba Lakshmi (President) and Lakshmi Prasanna (Member) held an authorized dealer of Volkswagen India liable for deficiency in services and unfair trade practices for failing to issue the tax invoice/bill for the extended warranty benefits accrued to the Complainant....

Failure To Resolve Issues With Lenovo Idea Pad, Hyderabad District Commission Holds Lenovo's Service Centre Liable For Deficiency In Service

The District Consumer Disputes Redressal Commission – I, Hyderabad (Telangana) bench comprising B. Uma Venkata Subba Lakshmi (President), and C. Lakshmi Prasanna (Member) held Lenovo's authorized service centre liable for deficiency in services for failing to resolve an issue in a Lenovo Idea Pad Laptop. The bench directed the service centre to pay a compensation of Rs. 20,000/-...

TSRERA: Project That Obtained The “Occupancy Certificate” Before The Enactment Of The RE(R&D) Act Is Not Subject Of Regulatory Authority.

In a recent ruling, the Telangana State Real Estate Regulatory Authority ("TSRERA" or "Authority") bench consisting of Dr. N. Satyanarayana, IAS (Retd.) [Chairperson], Sri Laxmi Narayana Jannu [Member] and Sri K. Srinivasa Rao [Member] rejected a complaint filed by allottees ("Complainant") on the basis that the case is non-applicable, given that the "Occupancy Certificate" for the project...

National Consumer Commission Holds Anant Raj Ltd Liable For Deficiency In Service

The National Consumer Disputes Redressal Commission, presided by Subhash Chandra(member), held Anant Raj Ltd. liable for deficiency in service over delay in handing over the flat booked by the complainant. Contentions of the Complainant The complainant booked a flat with Anant Raj Ltd (builder) and signed a flat buyer agreement. The agreement promised possession within 36 months,...

National Consumer Commission holds FS Housing Ltd liable for Deficiency in Service

The National Consumer Disputes Redressal Commission, presided by Ram Surat Ram Maurya(member) and Bharatkumar Pandya(member), held FS Housing Ltd liable for deficiency in service over making the complainant wait indefinitely for the possession of the flat booked. Contentions of the Complainant The complainant booked a residential flat with FS Housing Ltd, for which they signed a...

Delay In Remitting Premiums Is Not Consumers' Responsibility, Kolkata District Commission Holds Oriental Bank Of Commerce And Oriental Insurance Co. Liable

The District Consumer Dispute Redressal Commission Kolkata Unit-III bench comprising Sudip Niyogi (President) and Monihar Begum (Member) held Oriental Bank of Commerce and Oriental Insurance Company Limited liable of deficiency in service for falsely repudiating a valid insurance claim, based on delay in remitting the premiums. The bench directed them to disburse Rs. 66,790/-...

National Consumer Commission Holds Universal Infrastructure Liable For Deficiency In Service

The National Consumer Disputes Redressal Commission, presided by Subhash Chandra(member) and Sadhna Shanker(member), held Universal Infrastructure liable for deficiency in service over non-issuance of the occupancy certificate of the flat booked by the complainant. Contentions of the Complainant The complainant booked a flat with Universal Infrastructure/Builder and paid Rs....

Poulomi Hospitals Held Liable For Unauthorized Removal Of Patient's Kidney, Telangana State Commission Orders Rs. 30 Lakhs Compensation

The Telangana State Consumer Disputes Redressal Commission bench comprising V.V.Seshubabu (Member) and R.S. Rajeshree (Member) held Poulomi Hospitals (Secunderabad) liable of unfair trade practices for removal of Complainant's kidney without his knowledge or consent. While noting the criminal nature of the act committed by the hospital, the bench directed the hospital to pay...

Charging Rs. 20 Extra For Packaging, Kollam District Commission Directs Chicking To Refund, Pay Rs 15k Compensation And Rs. 5k Litigation Costs

The District Consumer Disputes Redressal Commission, Kollam (“Kerala”) bench comprising of S.K. Sreela (President) and Stanly Harold (Member) held Chicking Store liable for deficiency in services and unfair trade practices for charging Rs. 20/- extra for packaging. The bench directed it to pay Rs. 15k Compensation and Rs. 5k Litigation costs to the Complainant. Brief...