Consumer Cases
Hisar District Commission Holds HDFC ERGO General Insurance Co. Liable For Repudiation Based On Non-Submission Of Immaterial Documents
The District Consumer Disputes Redressal Forum, Hisar (Haryana) bench comprising Jagdeep Singh (President), Rajni Goyat (Member) and Dr. Amita Aggarwal (Member) held HDFC ERGO General Insurance Company Limited liable of deficiency in services and unfair trade practices for false repudiation of insurance claim on basis of non-submission of documents which were not essential for...
Kolkata District Commission Holds TATA Motors, Its Dealer Liable For Selling Car With Manufacturing Defects Without Due Inspection
The District Consumer Disputes Redressal Commission Kolkata Unit - II (Central) bench comprising Sukla Sengupta (President) and Reyazuddin Khan (Member) held Tata Motors and its dealer liable of deficiency in services and negligence for selling a vehicle with manufacturing defeats and without inspection to the Complainant. The bench directed them to replace the defective vehicle and pay...
PET Scan Couldn't Have Saved Patient Who Approached Hospital At Cancer Stage II B, Maharashtra State Commission Dismisses Complaint Against Jupiter Hospital
The State Consumer Disputes Redressal Commission, Nagpur Circuit Bench, Maharashtra dismissed a complaint against Jupiter Hospital and its chief oncologist regarding failure to perform a whole-body PET scan timely which eventually led to the demise of the cancer patient. The State Commission observed that the Doctor carried out all necessary investigations in a prompt manner. Further,...
Repudiation Based On Inconclusive Diagnosis, Chandigarh District Commission Holds HDFC Ergo Health Insurance Liable
The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh (President) and Surjeet Kaur (Member) held HDFC Ergo Health Insurance Ltd. liable of deficiency in services for repudiation of a genuine claim stating that the Complainant didn't disclose his pre-existing alcoholic liver disease. The bench directed it to pay the claim amount of...
Cuttack District Commission Holds Myntra Liable For Failure To Refund Excess Amount Deducted Due To Technical Glitch
The District Consumer Disputes Redressal Commission, Cuttack (Orrisa) bench comprising Debasish Nayak (President) and Sibananda Mohanty (Member) held Myntra liable for deficiency in services for failure to refund excess amount deducted during a single online transaction. Brief Facts: Mr Aayush Rath (“Complainant”) purchased a pair of 'PUMA Men Grey & Black Humble...
Bank Not Liable If Proper Inquiry Reveals Customer's Lapse In Unauthorized Transactions, Rajasthan State Commission Dismisses Appeal Against SBI
The State Consumer Disputes Redressal Commission, Circuit Bench Udaipur (Rajasthan) bench comprising Shri Surendra Kumar Jain (President) and Shri Liyakat Ali (Member) dismissed an appeal filed by a Customer of the State Bank of India (SBI) who alleged liability on part of the SBI for failure to resolve his complaint related to an unauthorized ATM Card transaction. The State Commission...
Can't Force Usage Of Vouchers For Flights Cancelled During COVID-19, Chandigarh District Commission Holds British Airways Liable
The District Consumer Disputes Redressal Commission-I, Chandigarh bench comprising Vijaykumar M Pawale (President), B Devaraju (Member) and V Anuradha (Member) held British Airways liable for deficiency in services and unfair trade practices for failure to refund the ticket price despite cancellation of the flight. The bench directed it to refund Rs. 78,131/- to the Complainant and...
Chandigarh District Commission Holds Oriental Insurance Co. For Wrongful Repudiation Based On Lack Of Route Permit At Time Of Accident
The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh (President) and Surjeet Kaur (Member) held Oriental Insurance Company Limited liable of deficiency in services for false repudiation of claim filed by the Complainant. The bench directed it to pay the claim of Rs.30,338/- to the Complainant and pay a compensation of Rs. 25,000/- along...
Insurance Co. Not Under Obligation To Renew Old Policy After Expiry, Goa State Commission Dismisses Appeal Against National Insurance Co. Ltd.
The State Consumer Disputes Redressal Commission, Goa bench comprising Mrs Varsha Bale (Officiating President) and Ms Rachna Anna Maria Gonsalves (Member) dismissed a complaint against National Insurance Company Limited. The State Commission refuted the Appellant's contention and held that the Insurance Company was not under any obligation to continue the insurance policy with the same...
Consumer Cases Weekly Round Up: 12th To 18th February 2024
National Consumer Disputes Redressal Commission NCDRC Holds Vatika Limited Liable For Delay In Construction Of Residential Project Case Title: Madhu Gupta & Anr. Vs. Vatika Ltd. The National Consumer Disputes Redressal Commission, presided by Ram Surat Ram Maurya (member) and Bharatkumar Pandya(member), held Vatika Limited liable for deficiency in service over delay in...
West Bengal State Commission Holds Green Tech IT City Developers Liable For Failure To Deliver Flat Within Time
The State Consumer Disputes Redressal Commission, West Bengal bench comprising Justice Manojit Mandal (President) held Green Tech IT City Private Limited liable for failure to deliver the promised residential unit within the time frame. The State Commission held that the buyer cannot be obligated to wait any longer in light of the fact that the Builder failed to complete the...
Apple Has No Duty To Trace Stolen iPhone Using Unique Identity Number : Supreme Court
The Supreme Court obliterated an observation made by the Odisha State Consumer Commission that Apple India has the duty to trace a stolen iPhone with the help of a unique identity number provided by it.The Supreme Court stated that the observation made by the Consumer Commission was "unwarranted".The Bench Comprising Justices Vikram Nath and Satish Chandra Sharma was hearing an appeal filed...