Poulomi Hospitals Held Liable For Unauthorized Removal Of Patient's Kidney, Telangana State Commission Orders Rs. 30 Lakhs Compensation

The Telangana State Consumer Disputes Redressal Commission bench comprising V.V.Seshubabu (Member) and R.S. Rajeshree (Member) held Poulomi Hospitals (Secunderabad) liable of unfair trade practices for removal of Complainant's kidney without his knowledge or consent. While noting the criminal nature of the act committed by the hospital, the bench directed the hospital to pay...

Charging Rs. 20 Extra For Packaging, Kollam District Commission Directs Chicking To Refund, Pay Rs 15k Compensation And Rs. 5k Litigation Costs

The District Consumer Disputes Redressal Commission, Kollam (“Kerala”) bench comprising of S.K. Sreela (President) and Stanly Harold (Member) held Chicking Store liable for deficiency in services and unfair trade practices for charging Rs. 20/- extra for packaging. The bench directed it to pay Rs. 15k Compensation and Rs. 5k Litigation costs to the Complainant. Brief...

Ernakulam District Commission Holds Glow Designers For Deficiency In Service Over Delayed Delivery Of Designer Wear For A Baptism Function

The Ernakulam District Consumer Disputes Redressal Commission, headed by D.B. Binu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held Glow Designers liable for deficiency in service and unfair trade practices over the delivery of subpar products to the complainant. Brief Facts of the Case The person who filed the complaint contacted the designer, Glow...

National Consumer Commission Holds Raheja Developers Liable For Deficiency In Service

The National Consumer Disputes Redressal Commission, presided by Subhash Chandra(member), held Raheja developers liable for deficiency in service and unfair trade practice over delay in handing over the possession of the flat booked by the complainant. Contentions of the Complainant The complainant booked an apartment with Raheja Developers by paying an initial deposit...

Need To Treat Identical Insurance Claims Similarly, Kullu District Commission Holds HDFC Life Insurance Co. Liable For Unfair Trade Practice

The District Consumer Disputes Redressal Commission, Kullu (Himachal Pradesh) bench comprising Purender Vaidya (President) and Pooja Gupta (Member) held HDFC Life Insurance Company liable for deficiency in services for falsely repudiating the claim. The bench noted that the insurance company promised to pay the full value of the investment after the lock in period which was repudiated...

Defective Keyboard/Trackpad In Macbook Air Laptop, Kolkata District Commission Holds Reliance Digital, Apple and Imagine Liable For Deficiency In Service

The District Consumer Disputes Redressal Commission Kolkata Unit – II bench comprising Sukla Sengupta (President) and Reyazuddin Khan (Member) held Apple India Pvt. Ltd, Systematix Media (Imagine) and Reliance Digital are liable for deficiency in services and unfair trade practices to the Complainant for selling a defective MacBook Air to the Complainant. The bench directed them...

Failure To Prove Chronic Disease As Cause Of Death, Chandigarh District Commission Holds DHFL Pramerica Life Insurance Liable For Wrongful Repudiation

The District Consumer Disputes Redressal Commission-I, Chandigarh bench comprising Pawanjit Singh (President) and Surjeet Kaur (Member) held DHFL Pramerica Life Insurance Co. Ltd. liable of deficiency in service for falsely repudiating the insurance claim stating that the insured died of chronic kidney disease which wasn't covered by the policy. The bench noted that the insured died of...

Failure To Reverse Fraudulent Transactions, NCDRC Holds HDFC Bank Liable For Deficiency In Service

The National Consumer Disputes Redressal Commission (“NCDRC”), New Delhi bench led by Dr. Inder Jit Singh (Presiding Member) held HDFC Bank liable for deficiency in services for failing to provide security measures to the credit card issued to the Complainant which resulted in unauthorized transactions amounting to Rs. 24,000/-. The NCDRC set aside the respective orders of East...

Burglary In Industrial Outlet, Chandigarh District Commission Orders United India Insurance Co. To Pay Rs. 13.4 Lakhs, Rs. 20k Compensation And Rs. 10k Costs

The District Consumer Disputes Redressal Commission-I, Chandigarh bench comprising Pawanjit Singh (President), Surjeet Kaur (Member) And Suresh Kumar Sardana (Member) held United India Insurance Company Ltd liable for deficiency of service for falsely repudiating the insurance claim by reporting the incident as theft despite compelling evidence which suggested that it was burglary....

Burden Of Proving Deficiency Lies With Claimant, Hyderabad District Commission Dismisses Complaint Against Gulf Airlines

District Consumer Disputes Redressal Commission – I, Hyderabad (“Telangana”) bench comprising B. Uma Venkata Subba Lakshmi (President), C. Lakshmi Prasanna (Member) and B.Raja Reddy (Member) dismissed a complaint against Gulf AirLines noting that the burden of proving the deficiency of service lies on the party making claim. Brief Facts: Ms Rashida...

Kolkata District Commission Holds Exotica Orchids Liable For Deficiency In Service For Delivering Damaged Plants And Failure To Provide Pick-up Facility

The District Consumer Dispute Redressal Commission Kolkata Unit-III bench comprising Sudip Niyogi (President) and Subir Kumar Dass (Member) held Exotica Orchids liable for deficiency in services for sending damaged plants to the Complainant and subsequently failing to provide pick-up facility to ensure a smooth return. The bench directed it to refund Rs. 4,730/- and pay a compensation...

Ernakulum Consumer Commission Holds Luxury Drooms Liable For Misleading Advertisement, Ordered To Refund Rs.13,990 For Duplicate Rolex Watch & Compensation Of Rs.30,000

The Ernakulam Consumer Forum, comprising of Mr. D.B. Binu as President, along with Mr. Ramchandran V. and Mrs. Sreevidhia T.N. as Members, found Luxury Droom responsible for deficiency in services due to a misleading advertisement made by them. While the complainant was expecting a discounted Rolex watch to be delivered, he received a duplicate Rolex watch with damaged plating....