Consumer Cases
Failure To Initiate Full Refund As Per T&C, Bangalore District Commission Holds Myntra Liable
The Bangalore Urban II Additional District Consumer Disputes Redressal Commission bench comprising Vijaykumar M Pawale (President), B Devaraju (Member) and V Anuradha (Member) held Myntra liable for deficiency in services for failure to honour the 14-day return policy published on its website and for charging higher than the MRP on the packaging. The bench directed it to refund...
Delay In Settling Insurance Claim Amount To Deficiency In Service, South Goa District Commission Holds TATA AIG General Insurance Co. Liable
The District Consumer Disputes Redressal Commission, South Goa bench comprising Sanjay Motiram Chodankar (President) and Jayson Rodrigues (Member) held TATA AIG General Insurance Co. Ltd. liable for deficiency in services for the delay in settling an insurance claim. The bench directed it to pay the claim of Rs. 17,531.26/- to the Complainant along with a compensation of Rs. 5,000/- for...
Failure To Transfer Amount Deducted In An Unsuccessful Transaction, Chandigarh District Commission Holds Paytm Liable
The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh (President) and Surjeet Kaur (Member) held One 97 Communications India Limited (Paytm) liable for deficiency in services for failure to reverse the amount after a transaction failure which was reflected as "transaction status failure.” The bench directed it to refund Rs.826.37/- to...
Medical Negligence | Supreme Court Awards Rs 10 Lakh Compensation To Patient Who Developed Hoarseness In Voice After Trainee Gave Anaesthesia
The Supreme Court recently awarded Rs. 10 lakhs compensation to a patient who developed hoarseness in his voice due to medical negligence committed by doctors while administering anaesthesia.The patient (now deceased) claimed compensation of Rs. 18,00,000/- (Rupees Eighteen Lakhs only), against the faulty operation done by the Manipal hospital which resultantly developed hoarseness in his...
Delhi State Commission Dismisses Complaint Based On Involvement Of Complex Questions Of Law And Fact, Sets Complainant At Liberty To Approach Civil Court
The State Consumer Disputes Redressal Commission, Delhi bench comprising Justice Sangita Dhingra Sehgal (President), Ms Pinki (Judicial Member) and Mr J.P. Agrawal (General Member) dismissed a complaint against M/s Angel Broking Limited and gave the option to the Complainant to approach the appreciate civil court. The State Commission observed that the complaint involved complex questions...
Loss Of Dishonoured Cheque In Transit From Bank To Customer, Chandigarh State Commission Holds Yes Bank Liable
The Additional bench, of the District Consumer Disputes Redressal Commission, U.T. Chandigarh, comprising Mrs Padma Pandey (Presiding Member) and Preetinder Singh (Member) held Yes Bank Limited liable for deficiency in service for failure to deliver the original copy of the dishonoured cheque to the Complainant. Even though the courier company lost the cheque, the State Commission held...
Chhattisgarh State Commission Holds LIC Liable For Wrongful Repudiation Of Claim Based On Unconnected Prior Medical History
The State Consumer Disputes Redressal Commission, Chhattisgarh bench comprising Justice Gautam Chourdiya (President) And Pramod Kumar Varma (Member) dismissed an appeal filed by Life Insurance Corporation (LIC) which repudiated the Complainant's claim based on failure to disclose a pre-existing illness. The State Commission found that while the Complainant had a previous medical history,...
Haryana State Commission Holds National Insurance Company Ltd Liable For Wrongful Repudiation Of Claim
The State Consumer Disputes Redressal Commission, Haryana bench comprising Mr Naresh Katyal (Presiding Member) held National Insurance Company Ltd. Liable for failure to disburse insurance amount based on late intimation and commercial nature of the Claimant's business. The State Commission perused the evidence and found that the Insurance Company's surveyor assessed the damage and...
Panipat District Commission Holds Oscar Super Specialty Hospital Liable For Charging Patient Despite Applicability Of Aayushman Bharat Scheme
The District Consumer Disputes Redressal Commission, Panipat (Haryana) bench comprising Dr. R.K. Dogra (President) and Dr. Rekha Chaudhary (Member) held Oscar Super Speciality Hospital & Trauma Centre liable for deficiency in services for wrongfully charging the Complainant for the treatment despite him being an Aayushman card holder. The bench directed it to refund Rs. 20,615/- to...
Hisar District Commission Holds SBI General Insurance Co. Liable For Dishonoring Terms Of Pradhan Mantri Fasal Beema Yojna
The District Consumer Disputes Redressal Commission, Hisar (Haryana) bench comprising Jagdeep Singh (President), Rajni Goyal (Member) and Dr Amita Aggarwal (Member) held SBI General Insurance Company Limited liable for deficiency in services for failure to appoint a qualified loss assessor within the prescribed time frame and for not conducting the loss assessment or settle the claim...
Bangalore District Commission Holds Justdial Liable For Failure To Provide Customer Leads Despite Receiving Payment By Coaching Institute
The III Additional Bangalore Urban District Consumer Disputes Redressal Commission, Bengaluru (Karnataka) bench comprising Shivarama K (President), Rekha Sayannavar (Member) and Chandrashekar S Noola (Member) held Justdial liable of deficiency in services and unfair trade practices for failure to render its services to provide consumer leads to a coaching institute...
Chandigarh District Commission Holds United India Insurance Co. Liable For Repudiation Based On Terms Not Adequately Informed To Insured
The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench comprising Mr Amrinder Singh Sidhu (President) and Mr B.M. Sharma (Member) held United India Insurance Company Limited liable for repudiating an accidental claim based on certain terms which were never supplied to the insured. The Insurance Company was directed to disburse the full claim payment, as...