Cuttack District Commission Holds Vishal Mega Mart Liable of Selling Expired Products, Orders To Compensate Buyer, Pay Rs. 5 Lakhs To State Welfare Fund

The District Consumer Disputes Redressal Commission, Cuttack (Odisha) bench comprising Debasish Nayak (President) and Sibananda Mohanty (Member) held Vishal Mega Mart liable for selling expired products in its store. The store was directed to pay a compensation of Rs 50,000 to the Complainant and deposit Rs 5,00,000 to the State Consumer Welfare Fund. Brief Facts: Dr Sunil Kumar...

Missing Luggage From Reserved Train Compartment, Rohtak District Commission Directs Indian Railways To Pay Rs. 2.5 Lakhs For Negligence

The District Consumer Disputes Redressal Commission, Rohtak (Haryana) bench comprising Nagender Singh Kadian (President), Tripti Pannu (Member) and Vijender Singh (Member) held the Station Superintendent of Rohtak Railway Station liable for negligence and inadequate security and safety of passengers' belongings. It directed the railway authority to pay a compensation of Rs 2,50,000 to...

NCDRC's Revisional Jusridiction Limited To Orders Involving Material Irregularity, Illegality Or Jurisdictional Error, Dismisses Revision Petition By Kalinga Eye Hospital

The National Consumer Disputes Redressal Commission (NCDRC), New Delhi bench comprising Dr Inder Jit Singh (Presiding Member) dismissed a revision petition filed by Kalinga Eye Hospital and Research Centre while acknowledging its limited revisional jurisdiction which can only be exercised in the case of illegality, material irregularity or jurisdictional error in the order of the...

Ernakulam District Commission Holds Car Seller Liable For Denying Benefits Of Extended Warranty Benefits For Car Repairs

The District Consumer Disputes Redressal Commission, Ernakulam (Kerala) bench comprising Shri D.B. Binu (President), Shri V. Ramachandran (Member) and Smt. Sreevidhia T.N. (Member) held Vision Motors Pvt. Ltd. for denying the benefits of a valid Extended Warranty Scheme held by the Complainant whose car broke down due to bearing issues, within the warranty period. The District...

Arbitration Clauses Do Not Bar Consumer Commissions' Jurisdiction, NCDRC Allows Complaint Against Jai Prakash Associates Ltd.

The National Consumer Disputes Redressal Commission (NCDRC), New Delhi bench comprising Mr Ram Surat Ram Maurya (Presiding Member) and Bhartkumar Pandya (Member) held Jai Prakash Associates Ltd. and its subsidiary, Jaypee Sports Int. Ltd. liable for failure to deliver the possession of the housing unit to the Complainant within the stipulated time. Further, the Builder's defence that...

Consumer Cases Weekly Round-Up: 11th to 17th December 2023

State Consumer Disputes Redressal Commission, Madhya Pradesh Railways Not Liable For Theft Incidents, Passengers Must Be Vigilant, M.P. State Commission Allows Western-Central Railways' Appeal Case Title: Western Central Railway Division Vs Rajendra Kumar Agrawal & Another The State Consumer Disputes Redressal Commission, Madhya Pradesh allowed an appeal filed by the...

Vishakhapatnam District Commission Holds Whirlpool India And Reliance Retail Liable For Selling And Failing To Refund/Replace Defective Refrigerator

The District Consumer Disputes Redressal Commission-I, Vishakhapatnam (Andhra Pradesh) bench comprising Smt. D. Gudla Tanuja (President), Sri Varri Krishna Murthy (Member) and Smt. Rahimunnisa Begum (Member) held Whirlpool India Limited and Reliance Retail Limited liable for the sale of a defective refrigerator and their subsequent failure to resolve the defects or replace it within...

Vishakhapatnam District Commission Holds Panasonic India And Its Retailer Liable For Failure To Resolve Issues With Newly Bought LED TV

The District Consumer Disputes Redressal Commission-I, Vishakhapatnam (Andhra Pradesh) bench comprising Smt. Dr. Gudla Tanuja (President), Sri Varri Krishna Murthy (Member) and Ms Rahimunnisa Begum (Member) held Panasonic India and its retailer, Sri Sai Ganesh Enterprises liable for deficiency in service for their collective failure to resolve the issues with a newly bought...

Car Stolen From Valet Parking, North Chennai District Commission Holds Deccan's Park Hotel Liable For Negligence

The District Consumer Disputes Redressal Commission, North Chennai (Tamil Nadu) bench comprising of G. Vinobha (President), V. Ramamurthy (Member) and V. Ramamurthy (Member) held Deccan's Park Hotel liable for deficiency in service for negligence and failure to exercise reasonable care in providing valet parking services which subsequently led to stealing of vehicles from...

Krishna District Commission Holds Fedex Liable For Failure To Deliver Promised Urgent Shipment Within 10 Days, Orders Refund, Rs. 15k Compensation

The District Consumer Disputes Redressal Commission-II, Vijayawada, Krishna (Andhra Pradesh) bench comprising Sri Chiranjeevi Nelapudi (President), K. Sasi Kala (Member) and A. Venkata Ramana (Member) held FedEx courier services liable for failure to deliver the Complainant's shipment to Luxembourg which was urgently required by his employer. FedEx promised that the shipment would...

East Delhi District Commission Holds Max Fashion Liable For Charging For A Carry Bag Without Informing Buyer

The District Consumer Disputes Redressal Commission, East Delhi bench comprising Sukhvir Singh Malhotra (President), Ravi Kumar (Member) and Ms Rashmi Bansal (Member) held Max Fashion liable for charging Rs. 7 on a carry bag without giving prior intimation to the buyer. The District Commission emphasized that imposing such charges at the time of payment not only causes...

Vishakhapatnam Commission Holds Apollo Hospitals Liable For Not Charging CGHS Rates

The District Consumer Disputes Redressal Commission-I, Vishakhapatnam (Andhra Pradesh) bench comprising Smt Dr Gudla Tanuja (President) and Sri Varri Krishna (Member) held Apollo Hospitals liable for providing treatment at an exceeding rate and subsequently failing to refund the excessive amount on finding out that the patient was a former Gazetted Officer in the Indian Navy who...