Inferior Hair Products Led To Partial Baldness, Vishakhapatnam District Commission Holds Vedix Customised Ayurvedic Liable For Misleading Advertising

The District Consumer Disputes Redressal Commission-II, Vishakhapatnam (Andhra Pradesh) bench comprising Smt G Venkateswari (President), Smt. P. Vijaya Durga (Member) and Sri Karaka Ramana Babu (Member) held Vedix Customized Ayurvedic liable for selling inferior quality hair oil, serum and shampoo which led to a partial baldness of the Complainant. The District Commission...

Bhiwani District Commission Holds Mahira Group Developers Liable For Failure To Refund Amount After Missing Complainant's Name From List Of Allottees

The District Consumer Disputes Redressal Commission, Bhiwani (Haryana) bench comprising Mrs Saroj Bala Bohra (Presiding Member) and Ms Shashi Kiran Panwar (Member) held Mahira Group, a developer based in Gurugram, liable for deficiency of service for its failure to process the Complainant's refund even after her name was absent from the list of allottees. Brief...

Kerala Consumer Commission Directs Adventure Resort To Pay ₹1.99 Cr Compensation To Parents Of Deceased Employees Who Drowned In Its Pool

The District Consumer Disputes Redressal Commission, Ernakulam on Saturday directed Karandi Valley Adventure and Agro Tourism Resort, Pune to pay a compensation of Rs. 1.99 Crore to the parents of two employed youngsters who drowned in a pool at the resort in 2020. The Bench comprising President D.B. Binu, and Members V. Ramachandran and Sreevidhia T.N. found that the resort had failed to...

Bhiwani District Commission Holds Shanta IVF Clinic Liable For Failure To Initiate Surrogacy Programme And Refund Initial Payment Collected From Complainant

The District Consumer Disputes Redressal Commission, Bhiwani (Haryana) bench comprising Mrs Saroj Bala Bohra (Presiding Member) and Ms Sashi Kiran Panwar (Member) held Shanta IVF Centre liable for deficiency in service for failure to initiate the surrogacy programme, as promised, even after taking initial consideration of Rs. 6,50,000/- from the Complainant. It also failed to...

Bikaner District Commission Holds North Western Railway Liable For Deficiency In Service For Overloading 3rd AC Train Coach

The District Consumer Disputes Redressal Commission, Bikaner (Rajasthan) bench comprising Shri Din Dayal Prajapat (President)m Shri Pukhraj Joshi (Member) and Smt. Madhulika Aacharya (Member) held North Western Railways liable for overloading the train which caused severe discomfort to the Complainant and his family. The reserved train coach was full of people sleeping on the floor...

Malappuram District Commission Holds Vivo & Its Retailer Liable For Failure To Provide Free Service Within Warranty Period, Orders Refund & Compensation

The District Consumer Disputes Redressal Commission, Malappuram (Kerala) bench comprising Mr Mohandasan K. (President), Mr Mohamed Ismayil CV (Member) and Mrs. Preethi Sivaraman C (Member) held Vivo Mobile India Pvt. Ltd. and its retailer, My G liable for deficiency in service for causing hardships to the Complainant who encountered several issues with the vivo phone soon...

Boudh District Commission Directs Vodafone To Pay Compensation For Outdated Recharge Vouchers And Refund Security Deposit To The Distributors

The District Consumer Disputes Redressal Commission, Boudh (Odisha) bench comprising Sri H.B. Nayak (President) and Sri P.K. Nayak (Member) held Vodafone Idea Mobile Services Limited liable for unilaterally halting its business operations in the Boudh district which led to the invalidation of the Recharge Coupon Vouchers (RCVs) already bought by the Distributor. The District Commission...

Unsuccessful Results And Adverse Impacts After Chest Enhancement Surgery, Chandigarh District Commission Holds Cosmetic Surgeon Liable

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh (President), Surjeet Kaur (Member) and Suresh Kumar Sardana (Member) held a doctor operating a cosmetic clinic in Chandigarh liable for conducting an unsuccessful enhancement surgery on the Complainant, which led to the development of lymph on his chest. The District Commission...

Delivery Of Second Hand Iphone Instead Of New, Shimla District Commission Holds Amazon And Listed Reseller Liable For Unfair Trade Practices

The District Consumer Disputes Redressal Commission, Shimla (Himachal Pradesh) bench comprising Dr. Baldev Singh (President), Ms Yogita Dutta (Member) and Mr Jagdev Singh Raitka (Member) held Amazon and M/s Arhum IT, a listed mobile phone reseller liable for unfair trade practices for delivering a differently coloured iPhone and charging for it at par with a new iPhone, even when it...

New Delhi District Commission Holds Thomas Cook India Liable For Forfeiture Of Cancelled Tour Amount Based On Uninformed T&C

The District Consumer Disputes Redressal Commission-VI, New Delhi bench comprising Ms Poonam Chaudhry (President), Mr Bariq Ahmad (Member) and Mr Shekhar Chandra (Member) held Thomas Cook India Ltd. liable for failure to present the T&C regarding cancellation of tour package to the Complainant and subsequently forfeiting the purchase amount on the pretext of those T&C....

Only Pre-Informed T&C Can Be Binding On Insured, Kaushambi District Commission Holds Aditya Birla Health Insurance Liable

The District Consumer Disputes Redressal Commission, Kaushambi (Uttar Pradesh) bench comprising Lal Chandra (President) and Sanchita Shrivastava (Member) held Aditya Birla Health Insurance Company liable for repudiating the valid claim of the Complainant who was diagnosed with a non-hearing ulcer and was treated at Medanta Hospital, Lucknow. The District Commission noted that the...

Sale Of Defective Earphones And Failure To Issue Refund, Hyderabad District Commission Holds Xiaomi India Liable For Deficiency In Service

The District Consumer Disputes Redressal Commission – I, Hyderabad (Telangana) bench comprising of B. Uma Venkata Subba Lakshmi (President) and B. Rajareddy (Member) held Xiaomi Technology India Pvt. Ltd. and its service centre liable for deficiency in service for selling earphones with a manufacturing defect and subsequently refusing to issue a refund and offering replacement of...