Consumer Cases
Failure To Resolve Issues With Lenovo Idea Pad, Hyderabad District Commission Holds Lenovo's Service Centre Liable For Deficiency In Service
The District Consumer Disputes Redressal Commission – I, Hyderabad (Telangana) bench comprising B. Uma Venkata Subba Lakshmi (President), and C. Lakshmi Prasanna (Member) held Lenovo's authorized service centre liable for deficiency in services for failing to resolve an issue in a Lenovo Idea Pad Laptop. The bench directed the service centre to pay a compensation of Rs. 20,000/-...
TSRERA: Project That Obtained The “Occupancy Certificate” Before The Enactment Of The RE(R&D) Act Is Not Subject Of Regulatory Authority.
In a recent ruling, the Telangana State Real Estate Regulatory Authority ("TSRERA" or "Authority") bench consisting of Dr. N. Satyanarayana, IAS (Retd.) [Chairperson], Sri Laxmi Narayana Jannu [Member] and Sri K. Srinivasa Rao [Member] rejected a complaint filed by allottees ("Complainant") on the basis that the case is non-applicable, given that the "Occupancy Certificate" for the project...
National Consumer Commission Holds Anant Raj Ltd Liable For Deficiency In Service
The National Consumer Disputes Redressal Commission, presided by Subhash Chandra(member), held Anant Raj Ltd. liable for deficiency in service over delay in handing over the flat booked by the complainant. Contentions of the Complainant The complainant booked a flat with Anant Raj Ltd (builder) and signed a flat buyer agreement. The agreement promised possession within 36 months,...
National Consumer Commission holds FS Housing Ltd liable for Deficiency in Service
The National Consumer Disputes Redressal Commission, presided by Ram Surat Ram Maurya(member) and Bharatkumar Pandya(member), held FS Housing Ltd liable for deficiency in service over making the complainant wait indefinitely for the possession of the flat booked. Contentions of the Complainant The complainant booked a residential flat with FS Housing Ltd, for which they signed a...
Delay In Remitting Premiums Is Not Consumers' Responsibility, Kolkata District Commission Holds Oriental Bank Of Commerce And Oriental Insurance Co. Liable
The District Consumer Dispute Redressal Commission Kolkata Unit-III bench comprising Sudip Niyogi (President) and Monihar Begum (Member) held Oriental Bank of Commerce and Oriental Insurance Company Limited liable of deficiency in service for falsely repudiating a valid insurance claim, based on delay in remitting the premiums. The bench directed them to disburse Rs. 66,790/-...
National Consumer Commission Holds Universal Infrastructure Liable For Deficiency In Service
The National Consumer Disputes Redressal Commission, presided by Subhash Chandra(member) and Sadhna Shanker(member), held Universal Infrastructure liable for deficiency in service over non-issuance of the occupancy certificate of the flat booked by the complainant. Contentions of the Complainant The complainant booked a flat with Universal Infrastructure/Builder and paid Rs....
Poulomi Hospitals Held Liable For Unauthorized Removal Of Patient's Kidney, Telangana State Commission Orders Rs. 30 Lakhs Compensation
The Telangana State Consumer Disputes Redressal Commission bench comprising V.V.Seshubabu (Member) and R.S. Rajeshree (Member) held Poulomi Hospitals (Secunderabad) liable of unfair trade practices for removal of Complainant's kidney without his knowledge or consent. While noting the criminal nature of the act committed by the hospital, the bench directed the hospital to pay...
Charging Rs. 20 Extra For Packaging, Kollam District Commission Directs Chicking To Refund, Pay Rs 15k Compensation And Rs. 5k Litigation Costs
The District Consumer Disputes Redressal Commission, Kollam (“Kerala”) bench comprising of S.K. Sreela (President) and Stanly Harold (Member) held Chicking Store liable for deficiency in services and unfair trade practices for charging Rs. 20/- extra for packaging. The bench directed it to pay Rs. 15k Compensation and Rs. 5k Litigation costs to the Complainant. Brief...
Ernakulam District Commission Holds Glow Designers For Deficiency In Service Over Delayed Delivery Of Designer Wear For A Baptism Function
The Ernakulam District Consumer Disputes Redressal Commission, headed by D.B. Binu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held Glow Designers liable for deficiency in service and unfair trade practices over the delivery of subpar products to the complainant. Brief Facts of the Case The person who filed the complaint contacted the designer, Glow...
National Consumer Commission Holds Raheja Developers Liable For Deficiency In Service
The National Consumer Disputes Redressal Commission, presided by Subhash Chandra(member), held Raheja developers liable for deficiency in service and unfair trade practice over delay in handing over the possession of the flat booked by the complainant. Contentions of the Complainant The complainant booked an apartment with Raheja Developers by paying an initial deposit...
Need To Treat Identical Insurance Claims Similarly, Kullu District Commission Holds HDFC Life Insurance Co. Liable For Unfair Trade Practice
The District Consumer Disputes Redressal Commission, Kullu (Himachal Pradesh) bench comprising Purender Vaidya (President) and Pooja Gupta (Member) held HDFC Life Insurance Company liable for deficiency in services for falsely repudiating the claim. The bench noted that the insurance company promised to pay the full value of the investment after the lock in period which was repudiated...
Defective Keyboard/Trackpad In Macbook Air Laptop, Kolkata District Commission Holds Reliance Digital, Apple and Imagine Liable For Deficiency In Service
The District Consumer Disputes Redressal Commission Kolkata Unit – II bench comprising Sukla Sengupta (President) and Reyazuddin Khan (Member) held Apple India Pvt. Ltd, Systematix Media (Imagine) and Reliance Digital are liable for deficiency in services and unfair trade practices to the Complainant for selling a defective MacBook Air to the Complainant. The bench directed them...