Consumer Cases
H.P. State Commission Holds Ashok Leyland Dealer Personally Liable For Failure To Return Down Payment
The State Consumer Disputes Redressal Commission, Himachal Pradesh bench comprising Justice Inder Singh Mehta (President) and Mr R.K. Verma (Member) held Simla Autozone, Parel, a dealer of Ashok Leyland Company, individually liable for failure to return/refund the down payment to the Complainant whose tipper exhibited several defects within the warranty period. The State...
Rewari District Commission Holds Gas Agency And ICICI Lombard House Liable For Indane Cylinder Blast
The District Consumer Disputes Redressal Commission, Rewari (Haryana) bench comprising Shri Sanjay Kumar Khanduja (President) and Shri Rajender Parshad (Member) ordered Rewari Gas Service Agency and M/s ICICI Lombard House to compensate the Complainant who encountered a cylinder blast incident, leading to a severe damage of his house. The District Commission noted that as per...
North Delhi District Commission Holds Indian Bank Liable For Failure To Reverse Unauthorized Transactions As Per RBI Guidelines
The District Consumer Disputes Redressal Commission-I, North Delhi (Delhi) bench comprising Divya Jyoti Jaipuriar (President), Ashwani Kumar Mehta (Member) and Harpreet Kaur Charya (Member) held Indian Bank liable for failure to refund Rs. 10 Lakhs transaction amount which was lost in an unauthorized manner. Due to JIO's deficient service, the Complainant's mobile number was issued...
Metro Builders Held Liable For Unfulfilled Amenities: NCDRC Directs Completion Of Swimming Pool Within 3 Months, Impose Costs Of Rs 2 Lakh
The National Consumer Disputes Redressal Commission bench comprising of Justice Ram Surat Ram Maurya as Presiding Member partly allowed a consumer complaint against Metro Builders (Orissa) for deficiencies in providing promised amenities in their "Metro Satellite City-I" project. The complaint, filed by 42 flat buyers, was regarding several unfulfilled commitments such as constructing...
H.P. State Commission Allows SBI Appeal Against Customer's Plea Of Unauthorised Withdrawal From ATM .
The Himachal Pradesh State Consumer Disputes Redressal Commission bench led by Justice Inder Singh Mehta (President) allowed an appeal by the State Bank of India against the Complainant who alleged unauthorized withdrawals of Rs. 4 Lakhs from his savings bank account. The State Commission held that since the ATM Card remained in the Complainant's custody, it was his responsibility to use...
Moga District Commission Holds TATA AIG Insurance Co. Liable For Deficiency In Service, Orders Disbursement of Insurance Amount And Compensation
The District Consumer Disputes Redressal Commission, Moga (Punjab) bench comprising Smt. Priti Malhotra (President) and Shri Mohinder Singh Brar (Member) held TATA AIG General Insurance liable for repudiating a valid insurance claim filed by the nominee of the deceased insured person. The District Commission rejected the claim of the insurance company that the deceased account holder...
Annual Digest of Consumer Cases 2023: Part-I
Supreme Court Negligence By Doctor | Insurer Liable To Reimburse Compensation To Complainant To The Extent Of Its Liability Under The Policy: Supreme Court Case Title: Nagarmal Modi Sewa Sadan v Prem Prakash Rajagaria & Ors. Citation: 2023 LiveLaw (SC) 344 The Supreme Court has held that in a case of negligence committed by Doctor, the Insurance Company which covered...
Trade In Old Vehicle, Car Seller A Consumer: Punjab State Commission
The Punjab State Consumer Disputes Redressal Commission, led by H.P.S. Mahal (Judicial Member) and Kiran Sibal (Member), overturned the decision of the District Commission. They sided with an appeal against Hyundai Motors and a connected seller regarding deficiency in service.Brief Facts of the CaseThe complainant wanted to buy a new Hyundai car from the seller. The seller promised...
Rewari District Commission Holds United India Insurance Co Liable For Deficiency In Service, Orders To Disburse Amount And Pay Compensation
The District Consumer Disputes Redressal Commission, Rewari (Haryana) bench comprising Shri Sanjay Kumar Khanduja (President) and Shri Rajender Parshad (Member) held United India Insurance Company liable for wrongfully repudiating a valid insurance claim based on alleged non-cooperation by the family members of the deceased. The District Commission dismissed the...
Denture Of Excessive Height, Central Delhi District Commission Holds Delhi Dental & Medical Centre Liable For Negligence
The District Consumer Dispute Redressal Commission (Central Delhi) bench comprising Inder Jeet Singh (President) and Shahina (Female Member) held the Delhi Dental & Medical Centre liable for deficiency of service for providing dentures with excessive height and not according to physical features of the Complainant. The District Commission directed it to refund the amount...
South Delhi District Commission Holds CarDekho.com Liable For Not Refunding Booking Amount, Directs To Pay Rs 20k Compensation
The District Consumer Disputes Redressal Commission-II South Delhi bench comprising Monika A Srivastava (President), Kiran Kaushal (Member) and U.K. Tyagi (Member) held CarDekho.com liable for deficiency in service and unfair trade practices for not refunding the booking amount to the Complainant after it declined to deliver the purchased car to the Complainant. The District...
Supertech Realtor Held Liable For Delayed Possession: NCDRC Orders Complete Refund Along With 50,000/- As Costs
The National Consumer Disputes Redressal Commission presided by Mr. Subhash Chandra as presiding member has allowed a consumer complaint against Supertech Realtor Pvt Ltd. for failing to deliver possession of a booked unit at 'Super Nova' project in Noida within the stipulated time frame despite receiving substantial payments from the complainants. The commission found that the delay...