Consumer Cases
Consumer Cases Weekly Round-Up: 25th December To 31st December 2023
National Consumer Disputes Redressal Commission, New Delhi (NCDRC) Concurrent Finding On Facts, NCDRC Dismisses New India Assurance Co.'S Revision Petition, Directs To Pay Fire Claim Case Title: New India Assurance Co. Ltd. vs M/S M.R. Filling Station The National Consumer Disputes Redressal Commission, New Delhi (NCDRC) bench led by Dr. Inderjit Singh (Presiding Member)...
Both Manufacturer And Seller Are Liable For Service Oversight Of Mobile Phones: Ernakulam District Commission
The Ernakulam District Consumer Disputes Redressal Commission, Kerala, headed by D.B. Binu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held the mobile phone's seller and manufacturer responsible for service deficiencies and unfair trade practices. due to their inability to meet obligations and deliver adequate service. Brief Facts of the Case The...
Ernakulam District Commission Holds Aditya Birla Health Insurance Company Liable For Deficiency In Service
The Ernakulam District Consumer Disputes Redressal Commission, Kerala, headed by D.B. Banu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held an insurance company liable for deficiency in service over refusing payment of hospital expenses incurred by the complainant holding insurance benefits. Brief Facts of the Case The complainant had a...
Ernakulam District Commission Holds Royal Enfield Motors Liable For Deficiency In Service
The Ernakulam District Consumer Disputes Redressal Commission, headed by D.B. Binu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held the party liable for deficiency in service over the sale of a vehicle with manufacturing defects to the Complainant. Brief Facts of the Case The complainant made a reservation for a motorcycle with the dealer and paid an advance...
Ernakulam District Commission Holds M/S Flipkart Liable For Deficiency In Service
The Ernakulam District Consumer Disputes Redressal Commission, Kerala headed by D.B. Binu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held the opposite party liable for deficiency in service and unfair trade practices due to discrepancies between the product advertisement and its actual characteristics, resulting in losses for the complainant. Brief Facts of...
Ernakulam District Commission Holds Malaysia Airlines Liable For Deficiency In Service
The Ernakulam District Consumer Disputes Redressal Commission, Kerala, headed by D.B. Banu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held Malaysia Airlines liable for unfair trade practices by refusing to provide a refund for the canceled trip due to COVID-19. Brief Facts of the Case The complaint, filed under Section 35 of the Consumer Protection Act...
False Representations By Immigration Agency Amounts To Deficiency In Service- Ernakulam District Commission
The Ernakulam District Consumer Disputes Redressal Commission,Kerala headed by D.B. Banu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held Aives Immigration, an immigration assistance agency, liable for deficiency in service over allegations of false assurances, misleading guidance, and financial and emotional harm made to the complainants. Brief Facts of...
Ernakulam District Commission Holds Bismi Appliances, Carrier, Liable For Deficiency In Service
The Ernakulam District Consumer Disputes Redressal Commission comprises D.B. Binu (President), V. Ramachandran (Member), and Sreevidhia. T.N. (Member) held Bismi Appliances liable for deficiency in service, stating that dealers cannot escape liability for defects in the products they sell. Brief Facts of the Case The complaint, filed under Section 12 (1) of the...
Consumer Cases Weekly Round-Up ;18th December 2023-24th December 2023
1. National Consumer Disputes Redressal Commission (New Delhi) Arbitration Clauses Do Not Bar Consumer Commissions' Jurisdiction, NCDRC Allows Complaint Against Jai Prakash Associates Ltd. Case Title: Dharamvir Singh and Anr. vs Jai Prakash Associates Limited and Anr. The National Consumer Disputes Redressal Commission (NCDRC), New Delhi bench comprising Mr Ram Surat...
Rejecting Return Request without Reasons, Chandigarh District Commission Holds Titan & Myntra Liable For Unfair Trade Practices
The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench comprising Ms Surjeet Kaur (Presiding Member) and Mr B.M. Sharma (Member) held Titan Company Limited and Myntra Designs Private Limited liable for unfair trade practices for rejecting the return request of the Complainant, within assigning any reason for the same. The District Commission ordered...
Charging Rs. 5 Extra For Paper Cup, Chandigarh District Commission Holds Barista Coffee Company Liable
The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench comprising of BM Sharma (Member) held Barista Coffee Company Limited liable for deficiency in service for charging an extra Rs 5 for a paper cup. The bench directed the café to pay a compensation of Rs 1,000 to the Complainant and deposit Rs 10,000 in Poor Patient Fund/Account of P.G.I., Chandigarh...
Concurrent Finding On Facts, NCDRC Dismisses New India Assurance Co.'S Revision Petition, Directs To Pay Fire Claim
The National Consumer Disputes Redressal Commission, New Delhi (NCDRC) bench led by Dr. Inderjit Singh (Presiding Member) dismissed a revision petition filed by New India Assurance Co. Ltd., based on its limited revisional jurisdiction which only allows for cases involving material irregularity, illegality and jurisdictional error in the order of the lower fora. The NCDRC upheld the...