Consumer Cases
Can't Entertain Complaints Involving Allegations Of Cheating & Fraud, Chandigarh District Commission Dismisses Complaint Against Flipkart, Sony, And Online Seller
The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench, comprising Pawanjit Singh (President), Surjeet Kaur (Member), and Suresh Kumar Sardana (Member), held that complaints involving allegations of fraud, forgery, etc., cannot be entertained by Consumer Commissions and fall within the jurisdiction of a civil court. Thus, it dismissed the complaint filed by...
Chandigarh District Commission Holds Daikin Air-Conditioning India Pvt. Ltd. And Its Dealer Liable For Deficiency In Service, Orders Refund And Compensation
The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh (President), Surjeet Kaur (Member) and Suresh Kumar Sardana (Member) held Daikin Air-Conditioning India Pvt. Ltd. and its authorized dealer, Akshoka Enterprises, Mohali, liable for selling a defective AC unit with inadequate cooling issues and for their subsequent failure to replace it...
Chandigarh District Commission Orders Toyota Kirloskar And Its Dealer To Compensate Car Owner For Excessive Oil Consumption Issues
The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh (President), Surjeet Kaur (Member) and Suresh Kumar Sardana (Member) held Toyota Kirloskar Motor and its authorized dealer, EM Pee Motors Limited, liable of deficiency in service for selling a car which with noise and excessive oil consumption issues. The manufacturer and the dealer were...
Chandigarh District Commission Holds HDFC ERGO General Insurance Co Liable For Deficiency In Service, Orders To Disburse Insurance Amount, Pay Compensation
The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Shri Pawanjit Singh (President), Mrs Surjeet Kaur (Member) and Shri Suresh Kumar Sardana (Member) held HDFC ERGO General Insurance Company liable for deficiency in service for wrongfully repudiating the claim made by the wife, as the nominee, of her deceased husband, who died in a road...
Unable To Redeem Domino's Gift Card Purchased Via Paytm: Hyderabad District Commission Orders Refund And Compensation
The Hyderabad District Consumer Disputes Redressal Commission has allowed a consumer complaint against Paytm and Dominos directing them to compensate the complainant jointly. The complaint was regarding a Domino's gift card that the complainant purchased through Paytm but faced difficulty redeeming it for a food purchase. Despite multiple attempts to resolve the issue, no effective...
Student Securing Admission In University After Paying Fee For NEET Coaching Is Entitled To Refund, Bengaluru District Commission Holds Allen Career Institute Liable
The Urban-II Additional District Consumer Disputes Redressal Commission, Bengaluru (Karnataka) bench comprising Sri Vijaykumar M. Pawale (President), Sri B. Devaraju (Member) and Smt. V. Anuradha (Member) ordered Allen Carrer Institute to refund the balance fee to a student who secured admission in a foreign university after paying the full coaching fee. The bench acknowledged the T&C...
MakeMyTrip Held Liable For Delayed Refund: Hyderabad District Consumer Commission Orders To Refund The Amount Of Canceled Flight
The Hyderabad District Consumer Disputes Redressal Commission-III bench presided by Sri. M. Ram Gopal Reddy along with Smt. J. Shyamala (Member) and Sri R. Narayan Reddy (Member) held MakeMyTrip liable for deficiency in Service for failing to refund a significant amount to a complainant. The complainant booked four flight tickets through MakeMyTrip for a trip to the USA, but due...
Photographer Held Liable For Failing To Deliver Photographs And Videos: Medak District Commission Orders Refund And Compensation
The Medak District Consumer Disputes Redressal Commission bench presided by Sri Gajjala Venkateswarlu (President) along with Sri. Makyam Vijay Kumar (Member) partly allowed a consumer complaint against a photographer for failing to deliver photographs and videos from a grandchild's first birthday celebration. For this the complainant paid Rs. 57,000/- to the photographer. This led...
Consumer Cases Weekly Round-Up: 13th November 2023 To 19th November 2023
Supreme Court Is Consumer Protection Rule Invalid for Allowing More Govt Representation In Selection Committee For Forum Members? Supreme Court to Consider Case Title: Ganeshkumar Rajeshwarrao Selukar & ors. V. Mahendra Bhaskar Limaye & Ors., Diary No(s). 45299/2023 The Supreme Court has admitted a special leave petition filed against the judgment of the Bombay High...
South Chennai District Commission Holds Holiday4U Liable For Failure To Refund Full Amount Of Cancelled Tour Package
The District Consumer Disputes Redressal Commission, South Chennai (Tamil Nadu) bench comprising of B. Jijaa (President), TR Shivakumar (Member) and S. Nandagopalan (Member) held Holiday4U liable for unfair trade practices for not refunding the full money to a senior citizen after his 8-night package tour to South Africa was cancelled due to COVID-19 pandemic. The bench noted that Holiday4U...
Gurgaon District Commission Orders Bridgestone India To Replace Tyres, Pay Compensation
The District Consumer Disputes Redressal Commission, Gurgaon (Haryana) bench comprising Sanjeev Jindal (President), Jyoti Siwach (Member) and Khushwinder Kaur (Member) held Bridgestone India Pvt. Ltd is liable for manufacturing sub-par quality tyres which wore out prematurely, thereby, leading to significant damage and posing a safety risk to the car owner. The tyre manufacturer was directed...
Phone Damage From Rainwater Not Covered Under Warranty, North East Delhi Commission Dismisses Complaint Against Sony India Pvt. Ltd.
The North East Delhi District Consumer Disputes Redressal Commission bench comprising Surinder Kumar Sharma (President) and Anil Kumar Bamba (Member) dismissed a complaint against Sony India noting that although the mobile phone was under the warranty, the water damage caused by rain was not covered by the company’s terms and conditions of the warranty. Further, the bench noted that...












