Udaipur District Commission Holds Amazon Liable For Deficiency In Service For Failure To Refund Purchase Amount After Receiving Returned Product

The District Consumer Disputes Redressal Commission, Udaipur (Rajasthan) bench comprising Shri Prakash Chandra Pagaria (President) and Shri Jai Dixit (Member) directed Amazon to refund the purchase price of the shoes returned by the Complainant. The District Commission held that Amazon did not make an effort to clarify its contention regarding the return of the wrong product...

Jodhpur District Commission Holds Foresta Café Liable For Failure To Provide Regular Drinking Water, Compelling Customers To Buy Bottled Water

The District Consumer Disputes Redressal Commission-II, Jodhpur (Rajasthan) bench comprising Dr Shyam Sundar (President) and Afsana Khan (Member) held Foresta Café, Jodhpur liable for failure to provide regular drinking water to customers, indirectly compelling them to buy bottled water for which they charge more than the bottle's M.R.P. The café was directed to pay...

Non-Disbursal Of Policy Amount, Jodhpur District Commission Holds United India Insurance Co. Liable

The District Consumer Disputes Redressal Commission-II, Jodhpur (Rajasthan) bench comprising Dr. Shyan Sundar Lata (President) and Smt. Afsana Khan (Member) directed United India Insurance Co. to disburse 75% of the Insured Declared Value (IDV) to the Complainant whose insured car was stolen when left unattended during the Covid-19 pandemic. The District Commission noted...

No Nexus Between Disease And Patient's Death, Hyderabad District Commission Orders LIC To Disburse Rs. 20 Lakhs, Pay Compensation

The District Consumer Disputes Redressal Commission-II, Hyderabad (Telangana) bench comprising Sri Vakkanti Narasimha Rao (President), Sri P.V.T.R. Jawahar Babu (Member) and Smt. D. Sreedevi (Member) held Life Insurance Corporation (LIC) of India liable for wrongfully repudiating the insurance claim filed by the deceased's wife, despite submission of all required documents....

Doctor Not Liable For Providing Medical Certificate With Personal Details To Patient's Spouse, Palakkad District Commission Dismisses Complaint

The District Consumer Disputes Redressal Commission, Palakkad (Kerala) bench, composed of Mr Vinay Menon (President), Mrs Vidya A (Member), and Mr Krishnankutty N.K. (Member), directed the complainant to compensate the doctor for filing a malicious complaint alleging a breach of doctor-patient confidentiality. The complainant accused the doctor of intentionally providing a...

Karnal District Commission Holds New India Assurance Co Liable For Deficiency In Service, Directs To Disburse Rs. 1.48 Lakhs, Pay Compensation

The District Consumer Disputes Redressal Commission, Karnal (Haryana) bench comprising Shri Jaswant Singh (President), Shri Vineet Kaushik (Member) and Dr Suman Singh (Member) held New India Assurance Company Limited liable for deficiency in service for wrongfully repudiating based on commercial usage of the vehicle. The District Commission noted that the Insurance Company...

Delay In Installation Of Lift, Bangalore District Commission Holds John Elevators Liable For Deficiency In Service

The Bangalore I Additional District Consumer Disputes Redressal Commission bench comprising of B. Narayanappa (President), Jyothi N (Member) and Sharavathi S.M (Member) held John Elevators Private Limited liable of deficiency in service for delay in installation of the lift. The bench directed it to complete the lift work within two months and pay a compensation of Rs. 1,05,000/- to...

Ernakulam District Commission Holds Toshiba India Pvt Ltd. Liable For Deficiency In Service

The Ernakulam District Consumer Disputes Redressal Commission,Kerala, headed by D.B. Binu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held Toshiba India and the carrier liable for deficiency in service over substandard product and concealment of relevant information during the purchase by the complainant. Brief Facts of the Case The complainant purchased...

Unable To Prove Ankle Fracture Due To Rock Climbing Game, U.P. State Commission Dismisses Appeal Against Grand Venice Mall & Game Operators

The State Consumer Disputes Redressal Commission, Uttar Pradesh bench comprising Mr Justice Ashok Kumar (President) dismissed an appeal filed by the Complainant against Grand Venice Mall, Greater Noida and a rock-climbing company operating within its premises. The State Commission held that the Complainant failed to prove the alleged ankle injury, communication with Game Operators and...

Kangra District Commission Holds SBI Liable For Unreasonably Penalizing Customers Without Issuing Prior Notification

The District Consumer Disputes Redressal Commission, Kangra (Himachal Pradesh) bench comprising Mr Hemanshu Mishra (President), Ms Arti Sood (Member) and Mr Narayan Thakur (Member) held State Bank of India liable for wrongfully penalizing its borrowers for failure to timely furnish the completion certificate of the house, for which they applied for a home loan under the SBI Realty Home...

Chandigarh District Commission Holds Yatra Online Liable For Failure To Provide Direct Airline Booking

The District Consumer Disputes Redressal Commission-II, Chandigarh bench comprising of Amrinder Singh Sidhu (President) and Mr B.M. Sharma (Member) held Yatra Online Pvt. Ltd. liable of deficiency in service and unfair trade practices for failing to inform the Complainant about the requirement of transit visa for the connecting flight and for failure to provide a direct layover-free...

Consumer Cases Monthly Round-Up: December 2023

National Consumer Disputes Redressal Commission (NCDRC) Delay In Construction And Delivery Of Flat, NCDRC Directs DK Reality To Refund Amount With Interest Case Title: Amresh Pednekar vs. D.K. Realty (India) Pvt. Ltd. The National Consumer Disputes Redressal Commission, presided by Justice Ram Surat Ram Maurya along with Dr. Inder Jit Singh as a member, partly allowed...