Collected Payments Without Necessary Approvals, Hyderabad Consumer Commission Directs’ Fortune 99 Homes’ To Refund And Pay Compensation

The Hyderabad District Consumer Dispute Redressal Commission, led by Mrs. B. Uma Venkata Subba Lakshmi (President), along with Mrs. C. Lakshmi Prasanna (Member) and Mr. B. Raja Reddy (Member), partly allowed a consumer complaint against Fortune99 Homes for failing to deliver the possession of the purchased plots as agreed upon. The complainant paid 75% of the total amount for two plots...

Renaissance Mumbai Convention Centre Hotel & Lakeside Chalet Ordered To Compensate Customer Rs. 25,000 For Last-Minute Room Change On Anniversary

The Mumbai District Consumer Disputes Redressal Commission, Suburban Additional, presided by Mr. Ravindra P. Nagre along with Mr. S.V. Kalal as member, partly allowed a consumer complaint against Renaissance Mumbai Convention Centre Hotel & Lakeside Chalet for shifting a room reservation on the day of check-in without informing the complainant, causing mental agony and trauma to him...

Vehicle Owner’s Insurance Extends To Borrower Of Vehicle, Chandigarh Commission Orders IFFKO TOKIO Insurance Co. To Pay Insured Amount

The Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench comprising Amrinder Singh Sidhu (President) and S. K. Sardana (Member) noted that the deceased driver of the insured car should be considered as effectively stepping into the shoes of the owner while operating the vehicle, therefore, is entitled to Personal Accident Cover benefit under the insurance policy. Brief...

Discolouration Can’t Be Due To Pollution Levels, New Delhi District Commission Rejects Kia Motors Arguments, Holds Liable

The District Consumer Disputes Redressal Commission-II, New Delhi bench comprising Ms Monika A Srivastava (President), Ms Kiran Kaushal (Member) and Shri U.K. Tyagi (Member) held Kia Motors India and its authorized dealer, Frontier Automobiles Pvt. Ltd. liable for deficiency in service for their failure to resolve the car’s rusting problem and discolouration. The bench...

Kullu District Commission Holds BHIM APP Liable For Failed Transaction, Orders Refund And Compensation

The Kullu (Himachal Pradesh) District Consumer Disputes Redressal Commission, led by Sh. Purender Vaidya as president and Ms. Pooja Gupta as member, allowed a consumer complaint against BHIM APP. The issue was related to a failed transaction of ₹20,000/- from the complainant's State Bank of India (SBI) account to Punjab National Bank (PNB) through BHIM APP. The commission observed...

Gurdaspur District Commission Holds Punjab Gramin Bank And Bajaj Allianz Life Insurance Liable For Deficiency In Service For Misappropriation Of Cheque

The District Consumer Disputes Redressal Commission, Gurdaspur (Punjab) bench comprising Lalit Mohan Dogra (President) and Bhagwan Singh Matharu (Member) held Punjab Gramin Bank and Bajaj Allianz Life Insurance Company liable for deficiency in services and unfair trade practices. The Bank and the Insurance Company failed to process the cheque for Rs. 46,645 in favour of...

Banks Ought To Take Preventive Measures To Avoid Cheque-Related Fraud Cases, Chandigarh State Commission Holds Bank Of India Liable

The State Consumer Disputes Redressal Commission comprising, U.T. Chandigarh bench comprising Justice Raj Shekhar Attri (President) and Rajesh Arya (Member) directed Bank of India to pay Rs. 6 Lakhs to an NRI who had an account in the bank which resulted in a fraud of Rs 1.33 Crore rupees. Although the State Commission didn’t hold the bank liable of the fraud but it noted that the bank...

Disputes Involving Coaching Centres Fall Within The Jurisdiction Of Consumer Commissions, Chandigarh Commission Orders Coaching Teacher To Refund Fee

The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench led by Mr Amrinder Singh Sidhu (President) held a coaching teacher liable for failure to provide adequate coaching services, as promised, to a student preparing for the IELTS examination. The teacher was ordered to refund the fee paid by the student for availing the service. Brief Facts:...

Hyderabad District Commission Holds EZEESHOP18 Liable For Sending Different Reading Glasses Than Advertised On Facebook, Orders Refund And Compensation

The Hyderabad District Consumer Disputes Redressal Commission-I bench comprising of Mrs. B. Uma Venkata Subba Lakshmi (President) and Mrs. C. Lakshmi Prasanna (Member) allowed a consumer complaint against EZEESHOP18 for delivering reading glasses that did not match their advertised description. Despite promises of intelligent, photochromic, and multifocal lenses, the glasses turned out...

Hyderabad Metro Rail Directed To Rectify Incorrect Direction Signs: Hyderabad District Commission Orders To Compensate Commuter For Inconvenience Caused

The Hyderabad District Consumer Disputes Redressal Commission-II bench presided by Sri. Vakkanti Narsimha Rao along with Sri. P.V.T.R. Jawahar Babu (Member) and Smt. D. Sridevi (Member) recently allowed a consumer complaint against Hyderabad Metro Rail for incorrect direction signs at Malakpet Metro Station. The complaint alleged that these signs led the commuter (Complainant) in the...

Belagavi District Commission Orders Xiaomi India And Dealer To Replace Defective Television And Pay Compensation For Deficiency In Service

The Additional District Consumer Disputes Redressal Commission, Belagavi (Karnataka) bench comprising Sri Sanjeev Kulkarni (President) and Sri Girish S. Patil (Member) held Xiaomi India’s M.I. Customer Head Office and Grievance Officer along with the dealer, Infinity Retail Limited liable for selling a defective T.V. to the Complainant. The Complainant’s grievances...

Chandigarh District Commission Holds Fire Boltt And Savex Technologies Liable For Failure To Replace Defective Headphones Within Warranty Period

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh (President), Surjeet Kaur (Member) and Suresh Kumar Sardana (Member) held Fire Boltt and its Distributor, Savex Technologies Pvt. Ltd. liable for their failure to replace defective headphones, well within the warranty period. The District Commission ordered them to jointly...