Consumer Cases
Negligent AC Servicing By Deputed Engineer, Chandigarh District Commission Directs Holds Urban Clap Liable For Deficiency In Service
The District Consumer Disputes Redressal Commission-I, Chandigarh bench comprising of Pawanjit Singh (President) and Surjeet Kaur (Member) held Urban Clap Technologies India Pvt. Ltd. liable of deficiency in service and unfair trade practices for negligently delivering its service to the Complainant. It was directed to pay Rs 11,500 to the Complainant. Brief Facts: Mr. Vikrant...
Ernakulam District Commission Holds Lenovo(India) Liable For Deficiency In Service
The Ernakulam District Consumer Disputes Redressal Commission,Kerala comprising of D.B. Banu (President), V. Ramachandran (Member), and Sreevidhia. T.N. (Member) decided the Opposite Party was deficient and engaged in unfair trade practices. This decision was based on the Opposite Party's failure to provide a response and the conclusions reached by the expert commission. Brief Facts...
Sale of Medicine Different from Prescription, Thiruvananthapuram District Commission Holds STV Medicals & Surgicals Liable
The District Consumer Disputes Redressal Commission, Thiruvananthapuram (Kerala) bench comprising P.V. Jayarajan (President), Preetha G Nair (Member) and Viju VR (Member) held STV Medical and Surgical Medical College (Trivandrum) liable of deficiency in service and unfair trade practice for selling a medicine different from the medicine prescribed by the doctor. The...
Failure To Install Solar System, Kottayam District Commission Holds Reeco Energy Liable of Deficiency In Service
The District Consumer Disputes Redressal Commission, Kottayam (Kerala) bench comprising of V.S. Manulal (President), S. Bindhu (Member) and K.M. Anto (Member) held Reeco Energy India Pvt Ltd liable for deficiency in service for failing to install a solar power generating system even after seven months of receiving advance payment. The District Commission directed it to install the...
Kottayam District Commission Dismisses Complaint Against Karithas Hospital Based On Conflicting Medical Literature For Certain Chemotherapy Processes
The District Consumer Disputes Redressal Commission, Kottayam (Kerala) bench comprising V.S. Manulal (President), S Bindu (Member) and KM Anto (Member) dismissed a consumer complaint against Karithas Hospital noting that breakage of the chemo port is considered a medically reported and accepted complication in chemotherapy treatment. Further, the District Commission held that since...
South West Delhi District Commission Holds McDonald's Liable For Sending Different Meal Of Lower Value And Failure To Refund
The District Consumer Disputes Redressal Commission, South West Delhi bench comprising of Suresh Kumar Gupta (President), RC Yadav (Member) and Dr Harshali Kaur (Member) held McDonalds liable of deficiency in service for sending a different meal altogether, priced lower than what the Complainant had paid for. It was directed to pay a compensation of Rs 10,000 to the Complainant.Brief...
Missing Check-In Luggage, Ludhiana District Commission Directs Emirates Airline To Pay Rs. 25k Compensation And Bharti Axa Insurance Co. To Reimburse Claim
The District Consumer Disputes Redressal Commission, Ludhiana (Punjab) bench comprising Sanjeev Batra (President) and Monika Bhagat (Member) held Emirates Airlines liable for missing check-in luggage of the Complainant. Further, it directed the Bharti Axa General Insurance Company Limited to reimburse the Complainant's claim for the missing luggage within 30 days and...
Cuttack District Commission Holds Vishal Mega Mart Liable of Selling Expired Products, Orders To Compensate Buyer, Pay Rs. 5 Lakhs To State Welfare Fund
The District Consumer Disputes Redressal Commission, Cuttack (Odisha) bench comprising Debasish Nayak (President) and Sibananda Mohanty (Member) held Vishal Mega Mart liable for selling expired products in its store. The store was directed to pay a compensation of Rs 50,000 to the Complainant and deposit Rs 5,00,000 to the State Consumer Welfare Fund. Brief Facts: Dr Sunil Kumar...
Missing Luggage From Reserved Train Compartment, Rohtak District Commission Directs Indian Railways To Pay Rs. 2.5 Lakhs For Negligence
The District Consumer Disputes Redressal Commission, Rohtak (Haryana) bench comprising Nagender Singh Kadian (President), Tripti Pannu (Member) and Vijender Singh (Member) held the Station Superintendent of Rohtak Railway Station liable for negligence and inadequate security and safety of passengers' belongings. It directed the railway authority to pay a compensation of Rs 2,50,000 to...
NCDRC's Revisional Jusridiction Limited To Orders Involving Material Irregularity, Illegality Or Jurisdictional Error, Dismisses Revision Petition By Kalinga Eye Hospital
The National Consumer Disputes Redressal Commission (NCDRC), New Delhi bench comprising Dr Inder Jit Singh (Presiding Member) dismissed a revision petition filed by Kalinga Eye Hospital and Research Centre while acknowledging its limited revisional jurisdiction which can only be exercised in the case of illegality, material irregularity or jurisdictional error in the order of the...
Ernakulam District Commission Holds Car Seller Liable For Denying Benefits Of Extended Warranty Benefits For Car Repairs
The District Consumer Disputes Redressal Commission, Ernakulam (Kerala) bench comprising Shri D.B. Binu (President), Shri V. Ramachandran (Member) and Smt. Sreevidhia T.N. (Member) held Vision Motors Pvt. Ltd. for denying the benefits of a valid Extended Warranty Scheme held by the Complainant whose car broke down due to bearing issues, within the warranty period. The District...
Arbitration Clauses Do Not Bar Consumer Commissions' Jurisdiction, NCDRC Allows Complaint Against Jai Prakash Associates Ltd.
The National Consumer Disputes Redressal Commission (NCDRC), New Delhi bench comprising Mr Ram Surat Ram Maurya (Presiding Member) and Bhartkumar Pandya (Member) held Jai Prakash Associates Ltd. and its subsidiary, Jaypee Sports Int. Ltd. liable for failure to deliver the possession of the housing unit to the Complainant within the stipulated time. Further, the Builder's defence that...