Banks Must Provide Adequate Security At ATMs To Avoid Frauds, New Delhi Commission Orders PNB To Refund Lost Amount

The New Delhi District Consumer Disputes Redressal Commission–VI (Delhi) bench comprising Poonam Chaudhary (President), Bariq Ahmad (Member) and Shekhar Chandra (Member) held Punjab National Bank liable for deficiency in service for not ensuring security measures in their ATM which subsequently led to a loss of Rs 40,000/- to the Complainant. Brief Facts: Mahesh Singh Rana...

Ernakulam District Commission Holds Samsung India Liable For Deficiency In Service For Recurring Defects In Newly Bought Refrigerator

The District Consumer Disputes Redressal Commission, Ernakulam (Kerala) presided over by DB Binu (President), Ramachandran V. (Member), and Sreevidhia TN (Member), found Samsung India responsible for deficiency in service. The District Commission pointed out a common practice with manufacturing companies. These companies often attract customers with ads, but then neglect their responsibility...

Bangalore District Commission Holds IKEA India Ltd. Liable For Charging Rs. 20 For Carry Bag With Its Logo

The Additional District Consumer Disputes Redressal Commission-I, Bangalore (Karnataka) bench comprising B. Narayanappa (President), Jyothi N (Member) and Sharavathi S.M (Member) held IKEA India liable for deficiency in service and an unfair trade practice for charging extra Rs. 20 for a carry bag and directed it to pay a compensation of Rs. 3,020/- to the complainant.Brief Facts:Ms....

Nut And Bolt Found In Woman’s Abdomen After 12 Years Of Surgery, NCDRC Upholds Compensation Of Rs. 13.77 Lakhs

The National Consumer Disputes Redressal Commission (NCDRC) bench comprising Mr Justice Sudipahluwalia (Presiding Member) and AVM J. Rajendra (Member) upheld the order of the Puducherry State Commission which held Clinic Nallam (Puducherry) and its doctor liable for negligence and deficiency in service. They were held liable for leaving a ‘nut and bolt’ inside the patient’s abdomen...

Consumer Commissions Not Suitable For Cases Involving Extensive Evidence, Jodhpur Commission Dismisses Complaint Against Maruti Suzuki

The District Consumer Disputes Redressal Commission, Jodhpur (Rajasthan) bench, headed by Dr. Shyam Sundar Lata (President) and Balveer Khudkhudiya (Member), addressed a complaint related to an accident where the automatic airbags of Maruti Suzuki Brezza failed to deploy. The bench acknowledged the significance of collision details, such as force and side-impact, in determining whether...

Consumer Cases Weekly Round-Up :6th November 2023 - 12th November 2023

1. National Consumer Disputes Redressal Commission Fresh Period Of Limitation Runs At Every Moment During A Continuing Breach, NCDRC Dismisses Revision Petition Filed By Taneja Developers Case Title: Taneja Developers & Infrastructure Ltd. Vs Shilpa Mehtani The National Consumer Disputes Redressal Commission (“NCDRC”) bench comprising Mr Binoy Kumar...

Manufacturers Intentionally Withholding Necessary Spare Parts Of Products Unfair Trade Practice: Kerala Consumer Forum

The District Consumer Disputes Redressal Commission at Ernakulam recently flayed manufacturers for intentionally withholding of essential spare and consumable parts of a component, compelling the customers to abandon such otherwise functional products and acquire replacements for the same. Terming such tactics to pressurize consumers to buy additional products from them as 'restricted...

Failure To Disburse Amount Under PM Fasal Bima Yojna, Panipat District Commission Holds HDFC Bank And Universal Sompo Insurance Co. Liable For Deficiency In Service

The District Consumer Disputes Redressal Commission, Panipat, Haryana bench comprising Dr R.K. Dogra (President) and Dr Suman Singh (Member) held HDFC Bank Limited and Universal Sompo General Insurance Co. Ltd. liable for deficiency in service for their failure to provide compensation to a farmer who had suffered losses in his insured crops. Along with disbursing the insurance amount,...

Dharamshala District Commission Holds Harman International And Online Seller Liable For Deficiency In Service

The District Consumer Disputes Redressal Commission, Dharamshala (Himachal Pradesh) bench comprising Mr Hemanshu Mishra (President), Ms Arti Sood (Member) and Shri Narayan Thakur (Member) held Consulting Rooms Private Limited (Online Seller) and Harman International Private Limited (Manufacturer) liable for selling a defective JBL Bluetooth Soundbar and Subwoofer. The...

Bangalore District Commission Holds Bharathi Airtel Liable For Failure To Follow TRAI Regulations And Lack Of Clarity On Tariff Details

The III Additional District Consumer Disputes Redressal Commission, Bangalore Urban (Karnataka) bench comprising Sri Shivarama K (President) and Sri Chandrashekar S Noola (Member) held Bharathi Airtel Limited liable for excessively charging two of their customers who bought an international roaming pack. The District Commission held that there was a lack of clarity regarding the...

Bangalore District Commission Holds Max New York Life Insurance Co. For Deficiency In Service, Orders To Pay Compensation And Legal Costs

The Bangalore Urban II Additional District Consumer Disputes Redressal Commission (Karnataka) bench comprising Sri Vijaykumar M. Pawale (President), Sri B. Devaraju (Member) and Smt. V. Anuradha (Member), found Max New York Life Insurance Company Limited responsible for persistently requesting premium payments from the Complainant, even though the insurance company itself had made errors...

Fraudulent Electronic Transfer, Customer Not Liable, Bangalore District Commission Orders SBI To Refund, Pay Compensation And Legal Costs

The Additional District Consumer Disputes Redressal Commission-III, Bangalore (Karnataka) bench comprising Sri Shivarama K. (President), Sri Chandrashekar S. Noola (Member) and Smt. Rekha Sayannavar (Member) held SBI liable for an unauthorized fraudulent transaction from the complainant’s bank account. The District Commission cited a circular issued by the RBI which exempts...