Consumer Cases
Fresh Period Of Limitation Runs At Every Moment During A Continuing Breach, NCDRC Dismisses Revision Petition Filed By Taneja Developers
The National Consumer Disputes Redressal Commission (“NCDRC”) bench comprising Mr Binoy Kumar (Presiding Member) dismissed a revision petition filed by M/s Taneja Developers and Infrastructure Limited on preliminary grounds of pecuniary jurisdiction and period of limitation. The NCDRC noted that 7 years had passed after the State Commission's order and remanding the matter back due to a technical error would not serve the ends of justice. Further, the NCDRC held that in case of a...
Misleading Car Mileage Claims, Mandi District Commission Holds TATA Motors And Its Authorized Dealer Liable For Unfair Trade Practices
The District Consumer Disputes Redressal Commission, Mandi, Himachal Pradesh bench comprising Shri Purender Vaidya (President), Shri Yashwant Singh (Member) and Ms. Manchali (Member), found Tata Motors Limited and its authorized dealer responsible for failing to provide the car with the advertised mileage. They were held accountable for engaging in unfair trade practices and were directed...
Consumer Cases Weekly Round-up :30th October 2023 - 5th November 2023
1. National Consumer Disputes Redressal Commission (NCDRC) NCDRC Allows Appeal In Part By Jaypee Greens: Reduces The Interest, Allows Forfeiture Of Rs.7,00.000/- From Home Buyer Case Title: Jaypee Greens vs. Yogesh Kumar Garg The National Consumer Disputes Redressal Commission bench presided by Hon'ble Mr. Justice Ram Surat Ram Maurya along with Mr. Bharatkumar Pandya as...
“Delay In Providing Information To The Insurance Company Is Not Fatal To Seeking A Claim”: East Delhi District Commission Orders Insurance Company to Pay compensation
The East Delhi District Consumer Disputes Redressal Commission presided by Mr. S.S. Malhotra along with Ms. Rashmi Bansal and Mr. Ravi Kumar allowed a consumer complaint against an insurance company. The consumer’s claim was based on the allegation that his E-Rickshaw was stolen, and his insurance claim was wrongly rejected by the insurance company (Opposite Party). According to...
SC/ST/Backward And Minority Employees House Building Co-Operative Society Held Liable For Failure To Allot Residential Site For 9 Yrs, Bangalore District Commission Awards Compensation
The Additional District Consumer Disputes Redressal Commission-I, Bangalore (Karnataka) bench comprising B. Narayanappa (President), Jyothi N (Member) and Sharavathi S.M (Member) held the Secretary of State Government SC/ST/Backward & Minority Employees House Building Co-operative Society Ltd. liable of deficiency in service for not delivering the residential site even after 9 years...
Jodhpur District Commission Orders Zomato To Pay Rs. 1 Lakh Compensation For Delivering Non-Veg Food Instead Of Prescribed Veg Food Items
The District Consumer Disputes Redressal Commission-II, Jodhpur (Rajasthan) bench comprising Dr. Shyam Sundar Lata (President) and Balveer Khudkhudiya (Member) held Zomato liable for the incorrect delivery of non-vegetarian food items to the complainant while he ordered vegetarian food items, causing him and his family mental and physical distress and hurting their religious sentiments....
Insurer Finding "Loopholes" To Deny Claims Under 'Corona Rakshak Policy' Unfair Trade Practice: Kerala Consumer Forum Orders Compensation
The Consumer Disputes Redressal Commission at Ernakulam recently awarded a sum of Rs. 1,20,000/- as compensation to a policy holder whose claim under the 'Corona Rakshak Policy' was rejected by M/S Star Health and Allied Insurance on the ground that the policy holder had not provided treatment records for bronchial asthma. The Bench comprising President D.B. Binu, and Members V. Ramachandran...
NCDRC Allows Appeal In Part By Jaypee Greens: Reduces The Interest, Allows Forfeiture Of Rs.7,00.000/- From Home Buyer
The National Consumer Disputes Redressal Commission bench presided by Hon'ble Mr. Justice Ram Surat Ram Maurya along with Mr. Bharatkumar Pandya as member recently allowed a consumer appeal. The dispute was between a homebuyer (Respondent) and a real estate company called "Jaypee Greens" (Appellant). The respondent had booked a flat in a housing project and alleged that the company...
New Delhi District Commission Holds Mool Chand Kairatiram Hospital Liable For Non-Disclosure Of Approved Insurance Claim
The District Consumer Disputes Redressal Commission-II, New Delhi comprising Ms. Monika A Srivastava (President), Ms. Kiran Kaushal (Member) and Sh. U.K. Tyagi (Member) held Mool Chand Khairatiram Hospital and Ayurvedic Research Institute liable for failure to disclose the amount approved by the third-party health insurance administrator. The District Commission also ordered...
Failure To Deliver Dining Set And Refund Amount, Shimla District Commission Holds Amazon India Liable, Awards Costs And Compensation
The District Consumer Disputes Redressal Commission, Shimla (Himachal Pradesh) bench comprising Dr Baldev Singh (President), Ms Yogita Dutta (Member) and Mr Jagdev Singh Raitka (Member) held Amazon India liable for failure to deliver a 6-seater dining set worth Rs. 17,108/-. Amazon not only failed to deliver the dining set but also failed to process the refund. Along with ordering Amazon...
New Delhi District Commission Holds Bajaj Allianz Insurance Co. Liable For Repudiating Genuine Claim On Delay Ground, Awards Compensation
The District Consumer Disputes Redressal Commission-VI, New Delhi bench comprising Ms Poonam Chaudhry (President), Mr Bariq Ahmad (Member) and Mr Shekhar Chandra (Member) held Bajaj Allianz General Insurance Company liable for repudiating a genuine insurance claim made by the owner of the missing truck. While holding that a claim cannot be repudiated on the ground of delay,...
New Delhi District Commission Holds Railway Board And Northern Railway Liable For Deficiency In Service, Orders Refund And Compensation
The District Consumer Disputes Redressal Commission-I, North Delhi bench comprising Divya Jyoti Jaipuriar (President), Ashwani Kumar Mehta (Member) and Harpreet Kaur Charya (Member) held Railway Board and Northern Railway liable for deficiency in service due to which the complainant could not seek a refund for an un-confirmed train ticket. Brief Facts: Saurabh Sinha (“Complainant”)...











