Malappuram District Commission Holds Vivo & Its Retailer Liable For Failure To Provide Free Service Within Warranty Period, Orders Refund & Compensation

The District Consumer Disputes Redressal Commission, Malappuram (Kerala) bench comprising Mr Mohandasan K. (President), Mr Mohamed Ismayil CV (Member) and Mrs. Preethi Sivaraman C (Member) held Vivo Mobile India Pvt. Ltd. and its retailer, My G liable for deficiency in service for causing hardships to the Complainant who encountered several issues with the vivo phone soon...

Boudh District Commission Directs Vodafone To Pay Compensation For Outdated Recharge Vouchers And Refund Security Deposit To The Distributors

The District Consumer Disputes Redressal Commission, Boudh (Odisha) bench comprising Sri H.B. Nayak (President) and Sri P.K. Nayak (Member) held Vodafone Idea Mobile Services Limited liable for unilaterally halting its business operations in the Boudh district which led to the invalidation of the Recharge Coupon Vouchers (RCVs) already bought by the Distributor. The District Commission...

Unsuccessful Results And Adverse Impacts After Chest Enhancement Surgery, Chandigarh District Commission Holds Cosmetic Surgeon Liable

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh (President), Surjeet Kaur (Member) and Suresh Kumar Sardana (Member) held a doctor operating a cosmetic clinic in Chandigarh liable for conducting an unsuccessful enhancement surgery on the Complainant, which led to the development of lymph on his chest. The District Commission...

Delivery Of Second Hand Iphone Instead Of New, Shimla District Commission Holds Amazon And Listed Reseller Liable For Unfair Trade Practices

The District Consumer Disputes Redressal Commission, Shimla (Himachal Pradesh) bench comprising Dr. Baldev Singh (President), Ms Yogita Dutta (Member) and Mr Jagdev Singh Raitka (Member) held Amazon and M/s Arhum IT, a listed mobile phone reseller liable for unfair trade practices for delivering a differently coloured iPhone and charging for it at par with a new iPhone, even when it...

New Delhi District Commission Holds Thomas Cook India Liable For Forfeiture Of Cancelled Tour Amount Based On Uninformed T&C

The District Consumer Disputes Redressal Commission-VI, New Delhi bench comprising Ms Poonam Chaudhry (President), Mr Bariq Ahmad (Member) and Mr Shekhar Chandra (Member) held Thomas Cook India Ltd. liable for failure to present the T&C regarding cancellation of tour package to the Complainant and subsequently forfeiting the purchase amount on the pretext of those T&C....

Only Pre-Informed T&C Can Be Binding On Insured, Kaushambi District Commission Holds Aditya Birla Health Insurance Liable

The District Consumer Disputes Redressal Commission, Kaushambi (Uttar Pradesh) bench comprising Lal Chandra (President) and Sanchita Shrivastava (Member) held Aditya Birla Health Insurance Company liable for repudiating the valid claim of the Complainant who was diagnosed with a non-hearing ulcer and was treated at Medanta Hospital, Lucknow. The District Commission noted that the...

Sale Of Defective Earphones And Failure To Issue Refund, Hyderabad District Commission Holds Xiaomi India Liable For Deficiency In Service

The District Consumer Disputes Redressal Commission – I, Hyderabad (Telangana) bench comprising of B. Uma Venkata Subba Lakshmi (President) and B. Rajareddy (Member) held Xiaomi Technology India Pvt. Ltd. and its service centre liable for deficiency in service for selling earphones with a manufacturing defect and subsequently refusing to issue a refund and offering replacement of...

Failure To Investigate Fraudulent Transactions And Determine Customer's Liability, North Delhi District Commission Holds SBI Liable For Deficiency In Service

The District Consumer Disputes Redressal Commission-I, North Delhi bench, comprising Divya Jyoti Jaipuriar (President), Ashwani Kumar Mehta (Member), and Harpreet Kaur Charya (Member), held State Bank of India liable for being unable to investigate a series of fraudulent and unauthorized ATM transactions. Further, SBI failed to determine the Complainant's liability as per RBI's...

Insurance Claim Against Death Of Cow, Pratapgarh District Commission Directs United India Insurance To Pay

The District Consumer Disputes Redressal Commission, Pratapgarh (Uttar Pradesh) bench comprising Yashwant Kumar Mishra (President) and Smt. Mamta Gupta (Member) held United India Insurance Co. Pvt. Ltd. liable for wrongfully repudiating the insurance claim for the insured cow which died due to illness. The claim was repudiated only based on a different identification number written in...

Amroha District Commission Holds Reliance Retails Liable For Delivering Defective AirPods Pro With Different IMEI Number

The District Consumer Disputes Redressal Commission, Amroha (Uttar Pradesh) bench comprising Shri Nisamuddin (President) and Smt. Anju Rani Dixit (Member) held Reliance Retail Limited liable for unfair trade practice for delivering Apple AirPods pro with a different IMEI number than the one written on the receipt. The District Commission noted that despite several attempts made by...

Doctors Not Liable For Consequences From Pre-Existing Conditions, North Chennai Commission Dismisses Complaint

The District Consumer Disputes Redressal Commission, North Chennai (Tamil Nadu) bench comprising Thiru G. Vinobha (President), TMT Kavitha Kannan (Member) and Thiru V. Ramamurthy (Member) dismissed a complaint against St. Isabel Hospital and its doctor based on the principle that medical practitioners cannot be held responsible for the consequences arising from the pre-existing...

Guntur District Commission Holds Superintendent Of Post Office Liable For Refusing Withdrawal Of Amount From Savings Bank And Registration Of Complaint

The District Consumer Disputes Redressal Commission, Guntur (Andhra Pradesh) bench comprising Smt T. Suneetha (President), Smt K. Vijaya Lakshmi (Member) and G. Punna Reddy (Member) held Superintendent of Post Offices, Tenali (Guntur District) liable for refusing withdrawal of amount from the savings account of the Complainant and refusing to register his complaint in the...