Inadequate Cooling And Loud Noise In New Refrigerator, Bidar District Commission Holds LG Electronics And Reliance Retail Liable

The District Consumer Disputes Redressal Commission in Bidar (Karnataka) bench comprising Mabu Saheb (President) and Kum. Kavita (Member) held Reliance Retail liable for deficiencies in service, negligence, and unfair trade practices for selling a defective LG refrigerator to the complainant. The bench ordered LG Electronics Pvt. Ltd. and Reliance Retail Ltd. to compensate the...

Can’t Charge Additional Amount On Occupation Certificate, Rewari Commission Orders HUDA To Refund Fee, Pay Compensation And Legal Expenses

The Rewari District Consumer Disputes Redressal Commission bench comprising of Sanjay Kumar Khanduja (President) and Rajender Parshad (Member) held Haryana Urban Development Authority (HUDA) liable of unfair trade practices for charging additional sum from the complainant for an occupation certificate even though the allotment letter for the plot was issued back in...

Sudden Explosion Of Mobile Phone, Amritsar District Commission Orders Oppo Mobiles And Its Authorized Service Centre Liable

The Amritsar District Consumer Disputes Redressal Commission bench comprising of Jagdishwar Kumar Chopra (President) and Lakhwinder Pal Gill (Member) held Oppo Mobiles and its authorized service centre responsible for deficiency in service. This deficiency was linked to an explosion of an Oppo mobile phone that had been purchased by the complainant, resulting in an injury and a...

Chandigarh District Commission Holds Regional Passport Office And Passport Seva Kendra Liable For Delayed Delivery Of Passport

The Chandigarh District Consumer Disputes Redressal Commission bench comprising of Pawanjit Singh (President) and Surjeet Singh (Member) held Chandigarh Regional Passport Office and Passport Seva Kendra liable of deficiency in service for delay delivery of the complainant’s renewed passport which led to significant personal inconveniences to him and his wife, including missing out...

Central Delhi District Commission Holds Regalo Kitchens Pvt. Ltd. Liable For Failure To Install Modular Kitchen Timely

The Central Delhi District Consumer Dispute Redressal Commission bench comprising of Inder Jeet Singh (President), Shahina (Member) and Vyas Muni Rai (Member) held Regalo Kitchens Pvt. Ltd. liable of unfair trade practices for not installing the Modular Kitchen at the complainant’s property as promised and the delay in providing electrical and plumbing drawings and repeatedly changing...

Amritsar District Commission Holds Lenskart Liable For Selling Inferior Eye Glasses, Orders Refund And Compensation

The Amritsar District Consumer Disputes Redressal Commission bench comprising Jagdishwar Kumar Chopra (President) and Lakhwinder Pal Gill (Member) held Lenskart liable for unfair trade practices for selling eyeglasses of inferior quality to the complainant which subsequently led to significant discomfort, eye pain, and severe headaches to him. Brief...

Intentional Non-Delivery Of Interview Letter, Kollam District Commission Orders Postman And Postal Authorities To Compensate Applicant

The Kollam Consumer Disputes Redressal Commission bench comprising of S.K. Sreela (President), Sandhya Rani (Member) and Stanly Harold (Member) held a Postman, Post Master and Senior Superintendent of Post Office liable of deficiency in service for not delivering the interview call letter for a Co-operative Bank due to Post Man’s ongoing family dispute with the...

Rewari Commission Orders One Plus’s Service Centre To Pay Rs 20k Compensation For Failure To Deliver Phone After Repairing

The District Consumer Disputes Redressal Commission in Rewari bench comprising of Sanjay Kumar Khanduja (President) and Rajender Parshad (Member) held a One Plus Exclusive Service Centre liable for deficiency in service for not returning the mobile phone of the complainant after it was repaired. Brief Facts: Mr Bhim Singh (“Complainant”) purchased a OnePlus 1+6T mobile phone...

Sub-Standard Cake, Panchkula District Commission Holds Nik Bakers Liable, Directs Refund & Compensation

The Panchkula District Consumer Disputes Redressal Commission presided by Mr. Satpal Singh along with Dr. Sushma Garg and Dr. Barhm Prakash Yadav as members partly allowed a consumer complaint against Nik Bakers. The consumer alleged that the cake she ordered from the bakery for her son’s birthday was of “sub-standard”. She claimed that the cake had unhealthy dye (colours) that...

Child Born Without Lower Limbs & Hips: Kerala State Commission Directs St. Luke Hospital And Doctors To Pay Rs. 50 Lakh Compensation For Failure To Detect Abnormality

The Kerala State Consumer Disputes Redressal Commission, presided by Mr. Ajith Kumar D. along with Mr. Radhakrishnan K.R. allowed a consumer complaint against St. Luke Hospital alleging medical negligence on their part. The complainants claimed that they were not given proper medical care during pregnancy, which resulted in their child being born without lower limbs and a hip. They...

Ethiopian Airlines Held Liable For Deficiency In Services, New Delhi District Commission Orders Compensation And Litigation Cost.

The New Delhi District Consumer Disputes Redressal Commission-VI, led by Ms. Poonam Chaudhary along with Mr. Bariq Ahmad and Mr. Shekhar Chandra, allowed a consumer complaint against Ethiopian Airlines alleging deficiency in their services. The complaint was regarding a 2011 incident where the complainant (an NGO delegate to a UN conference in Durban), purchased an air ticket from...

NCDRC Orders Haryana Transport Department To Pay Compensation For Its Failure To Prevent Smoking Inside Public Buses

The National Consumer Disputes Redressal Commission (“NCDRC”) bench comprising Dr Inder Jit Singh (Presiding Member) directed the Haryana State Transport Department to take appropriate measures to stop the menace of smoking inside the public buses by the drivers, conductors and passengers. The NCDRC emphasized that the State Transport Department would be separately liable to...