Unfair Trade Practice By Western Union, Indore District Commission Directs Compensation And Litigation Cost

Recently, the Indore District Consumer Dispute Redressal Commission bench comprising of Balraj Kumar Paloda (President), Srimati Sadhna Sharma (Member) and Susri Nidhi Barange (Member) held Western Union liable of deficiency in service for an online money transfer service availed by the complainant for paying his college fees. The complainant contended that the transfer was not completed,...

Buyer Could Not Prove Defects In Philips Juicer Mixer, North-East Delhi District Commission Dismisses Complaint Against Philips India Ltd.

The North-East District Consumer Disputes Redressal Commission, led by Surinder Kumar Sharma (President) and Ms Adarsh Nain (Member), recently dismissed a complaint against Philips India Limited. In the complaint, the buyer had contended that the Philips juicer mixer had multiple defects that were not resolved by Philips, despite numerous follow-ups with their customer care. However,...

NCDRC Holds Real Estate Developer, Shreeniwas Cotton Mills Ltd. (“World One” Project) Liable For Unfair Trade Practices And Deficiency In Services

The National Consumer Disputes Redressal Commission (NCDRC), presided over by Mr Subhash Chandra allowed a consumer complaint and held that real estate developer (Shreeniwas Cotton Mills Ltd.) is liable for unfair trade practices and deficiency in services. It was found that the developer failed to hand over the possession of the flat as per the agreed terms. The residential...

Consumer Case Weekly Round-Up: 18th September 2023 – 23rd September 2023

1. Ministry of Consumer Affairs, Food and Public Distribution NCDRC & Department Of Consumer Affairs Claims A Disposal Rate Of 188% In The Month Of August, 2023 In an official government notification issued on September 19th, the Ministry of Consumer Affairs, Food & Public Distribution has announced an outstanding achievement in resolving consumer cases by the...

Unilateral Payment Demands Amount to Unfair Trade Practice, Chandigarh District Commission Holds Indian Railway Welfare Organization Liable

Recently, the Chandigarh District Consumer Disputes Redressal Commission-I bench comprising Pawanjit Singh (President), Surjeet Kaur (Member) and Suresh Kumar Sardana (Member) has directed the Indian Railway Welfare Organization (IRWO) to pay Rs 30,000 to the complainant for charging extra amount after the booking of the flat property. Further, the bench also noted that arbitration...

Rotten Cake, Bangalore District Commission Orders Vinayaka Cake Shop To Refund Amount, Pay Compensation & Legal Costs

Recently, the Bangalore I Additional District Consumer Disputes Redressal Commission bench comprising of B. Narayanappa (President), Jyothi N (Member) and Sharavathi S.M (Member) held a cake shop liable for selling a black forest cake in a rotten state and unsuitable for consumption to the complainant. The bench noted that the poor quality of the cake caused vomiting and diarrhoea...

Excess Charging By OLA Cabs, Chandigarh District Commission Orders To Refund Excess Amount, Pay Compensation

Recently, the Chandigarh District Consumer Disputes Redressal Commission bench comprising Pawanjit Singh (President) and Suresh Kumar Sardana (Member) held OLA Cabs liable for deficiency of service and unfair trade practices for overcharging excess fare of Rs 3,101 from the complainant who booked a ride from Jindal University to Chandigarh. Brief Facts of the...

Delivery Of Damaged TV, Bangalore District Commission Holds Cloudtail India For Gross Negligence

Recently, the III-Additional Bangalore Urban District Consumer Disputes Redressal Commission bench comprising Sri Shivarama K (President), Sri Chandrashekar S Noola (Member) and Smt. Rekha Sayannvar (Member) held Cloudtail India Pvt. Ltd., the seller, liable for delivering a damaged Panasonic HD Smart LED TV to the Complainant. The District Commission cleared the manufacturer’s...

Nalgonda District Commission Holds Oriental Insurance Co. Liable For Deficiency Of Service

Recently, the Nalgonda District Consumer Disputes Redressal Commission bench comprising Sri Mamidi Christopher (President), Smt. S. Sandhya Rani (Female Member) and Sri K. Venkateshwarlu (Male Member) held that the Oriental Insurance Company Limited wrongfully repudiated the valid claim of the owner of an insurance Maruti Suzuki Ertiga car. The District Commission emphasized the...

Dispute Requires Police Investigation, Can’t Entertain, Uttarakhand State Commission Sets Aside District Commission’s Order

Recently, the State Consumer Disputes Redressal Commission, Uttarakhand bench comprising Ms Kumkum Rani (Judicial Member-II) and Mr B.S. Manral (Member) set aside a District Commission’s order against Oriental Bank of Commerce. The State Commission held that the impugned order was illegal and irregular as the District Commission lacked jurisdiction to entertain a criminal matter...

NCDRC & Department Of Consumer Affairs Claims A Disposal Rate Of 188% In The Month Of August, 2023

In an official government notification issued on September 19th, the Ministry of Consumer Affairs, Food & Public Distribution has announced an outstanding achievement in resolving consumer cases by the National Consumer Disputes Redressal Commission (NCDRC). This notification reveals that the National Consumer Commission and Department of Consumer Affiars have resolved a staggering...

Need For Transparency In Liquor Pricing, Kangra District Commission Orders Sunil Wines Shop To Pay Rs. 25k Compensation, Rs. 10k Litigation Costs

Recently, the Kangra District Consumer Disputes Redressal Commission bench comprising of Hemanshu Mishra (President), Arti Sood and Narayan Thakur (Members) imposed a fine of Rs 25,000 on a liquor shop owner in Dharamsala, Himachal Pradesh for charging prices exceeding the Maximum Retail Price on the purchase of beer and whiskey bottles. Further, the bench also recommended to the...