Contributory Deficiency, NCDRC Reduces Compensation

The National Consumer Disputes Redressal Commission (NCDRC) bench led by Mr Justice A.P. Sahi (President) modified the order passed by the State Commission, Andhra Pradesh in favour of the North Eastern Region Institute of Science and Technology (NERIST) which alleged deficiency in service on part of M/s Intec Infonet Pvt. Ltd. for causing a delay in their developmental project. The...

Selling A Book Above MRP, Hyderabad Commission Holds Amazon And Its Seller Liable

The District Consumer Disputes Redressal Commission-I, Hyderabad (Telangana) bench comprising Mrs B. Uma Venkata Subba Lakshmi (President), Mrs C. Lakhsmi Prasanna (Member) and Mr B. Raja Reddy (Member) held Amazon and its seller, Saraswati Book House liable for selling a book over the price of its MRP. The District Commission emphasized the liability of intermediary platforms...

Inadequate Power Supply And AC Failure In Garib Rath Train, Hyderabad District Commission Orders South-Central Railways Liable For Negligence

The District Consumer Disputes Redressal Commission-II, Hyderabad (Telangana) bench comprising Sri Vakkanti Narasimha Rao (President) and Smt. D. Sreedevi (Member) held South Central Railway liable for negligence which resulted in great inconvenience (suffocation) to the passengers of AC 3 compartment in the Garib Rath train (12739) going from Vishakhapatnam to Secunderabad....

Nike Shoe Sole Puncture, Shimla Consumer Commission Orders Refund And Compensation

The Shimla District Consumer Disputes Redressal Commission comprising of Dr. Baldev Singh as president and Mr. Jagdev Singh Raitka as member allowed a complaint against a Nike Showroom. The contention was that the shoes purchased from the showroom had a manufacturing defect causing the sole to puncture within three months, falling within the warranty period. Despite the consumer's...

Gurdaspur Consumer Commission Holds Flipkart Liable For Delivering Empty Package, Ordered To Refund Rs.3,149 Along With Compensation

The Gurdaspur District Consumer Disputes Redressal Commission, presided by Sh. Lalit Mohan Dogra along with Sh. Bhagwan Singh Matharu as member, allowed a consumer complaint against Flipkart India holding them liable for deficiency in services for delivering an empty package. The consumer ordered a backpack but received an empty package, missing the purchased item and essential...

Ferozepur Consumer Commission Holds "Hotel International" Liable For Overcharging GST On Bottled Drinks

The Ferozepur District Consumer Disputes Redressal Commission, presided by Smt. Kiranjit Kaur Arora along with Smt. Suman Khanna as member, held Hotel International (Opposite Party) liable for deficient services as they charged extra GST on bottled drinks above their printed price, causing inconvenience to the customer. The commission partially allowed the consumer complaint and...

Collected Payments Without Necessary Approvals, Hyderabad Consumer Commission Directs’ Fortune 99 Homes’ To Refund And Pay Compensation

The Hyderabad District Consumer Dispute Redressal Commission, led by Mrs. B. Uma Venkata Subba Lakshmi (President), along with Mrs. C. Lakshmi Prasanna (Member) and Mr. B. Raja Reddy (Member), partly allowed a consumer complaint against Fortune99 Homes for failing to deliver the possession of the purchased plots as agreed upon. The complainant paid 75% of the total amount for two plots...

Renaissance Mumbai Convention Centre Hotel & Lakeside Chalet Ordered To Compensate Customer Rs. 25,000 For Last-Minute Room Change On Anniversary

The Mumbai District Consumer Disputes Redressal Commission, Suburban Additional, presided by Mr. Ravindra P. Nagre along with Mr. S.V. Kalal as member, partly allowed a consumer complaint against Renaissance Mumbai Convention Centre Hotel & Lakeside Chalet for shifting a room reservation on the day of check-in without informing the complainant, causing mental agony and trauma to him...

Vehicle Owner’s Insurance Extends To Borrower Of Vehicle, Chandigarh Commission Orders IFFKO TOKIO Insurance Co. To Pay Insured Amount

The Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench comprising Amrinder Singh Sidhu (President) and S. K. Sardana (Member) noted that the deceased driver of the insured car should be considered as effectively stepping into the shoes of the owner while operating the vehicle, therefore, is entitled to Personal Accident Cover benefit under the insurance policy. Brief...

Discolouration Can’t Be Due To Pollution Levels, New Delhi District Commission Rejects Kia Motors Arguments, Holds Liable

The District Consumer Disputes Redressal Commission-II, New Delhi bench comprising Ms Monika A Srivastava (President), Ms Kiran Kaushal (Member) and Shri U.K. Tyagi (Member) held Kia Motors India and its authorized dealer, Frontier Automobiles Pvt. Ltd. liable for deficiency in service for their failure to resolve the car’s rusting problem and discolouration. The bench...

Kullu District Commission Holds BHIM APP Liable For Failed Transaction, Orders Refund And Compensation

The Kullu (Himachal Pradesh) District Consumer Disputes Redressal Commission, led by Sh. Purender Vaidya as president and Ms. Pooja Gupta as member, allowed a consumer complaint against BHIM APP. The issue was related to a failed transaction of ₹20,000/- from the complainant's State Bank of India (SBI) account to Punjab National Bank (PNB) through BHIM APP. The commission observed...

Gurdaspur District Commission Holds Punjab Gramin Bank And Bajaj Allianz Life Insurance Liable For Deficiency In Service For Misappropriation Of Cheque

The District Consumer Disputes Redressal Commission, Gurdaspur (Punjab) bench comprising Lalit Mohan Dogra (President) and Bhagwan Singh Matharu (Member) held Punjab Gramin Bank and Bajaj Allianz Life Insurance Company liable for deficiency in services and unfair trade practices. The Bank and the Insurance Company failed to process the cheque for Rs. 46,645 in favour of...