Consumer Cases
Consequential Diagnosis To Treatment Must Be Reimbursed, Thane District Commission Holds Star Health And Allied Co. Liable
Recently, the Thane District Consumer Disputes Redressal Commission bench comprising V.C. Premchandani (President) and Poonam V. Maharshi (Member) held Star Health And Allied Insurance Co. Ltd. liable of deficiency in service for rejecting the insurance claim filed by the complainant for expenses he incurred during his treatment at Jupiter Lifeline Hospital Ltd. (Thane). Brief Facts...
Live Worm Found In Food At Chili’s Restaurant, Chandigarh Commission-I Orders Refund And Compensation
Recently, the Chandigarh District Consumer Disputes Redressal Commission-I bench comprising Pawanjit Singh (President) and Surjeet Kaur (Member) ordered Chili's Restaurant to pay Rs 25,852 to a woman who found a live worm in a dish served at one of their outlets in Elante Mall, Chandigarh. Brief Facts of the Case: The incident occurred on September 14, 2020, when Ranjot...
Recurring Defects In Air Conditioner, Orissa State Commission Holds Godrej, Authorized Service Centre And Dealer Liable For Deficiency In Service
Recently, the Orissa State Consumer Disputes Redressal Commission bench comprising Sri Dillip Kumar Mohapatra (Presiding Member) upheld the Bargarh District Commission’s order holding Godrej, its authorized service centre and its dealer jointly and severally liable for deficiency in service for their failure to remedy the defects in the air conditioner which arose just within 1 month...
Undelivered And Stolen Kashmiri Carpets, Central Delhi Commission Orders Akash Ganga Courier Company To Pay Rs. 4.8 Lakhs
Recently, the Central Delhi District Consumer Disputes Redressal Commission bench comprising Inder Jeet Singh (President), Shahina (Member) and Vyas Muni Rai (Member) held Akash Ganga Courier liable for non-delivery of a parcel containing silk Kashmiri carpets worth Rs 6.8 Lakhs. The bench held the courier service liable for deficiency of service and ordered it to pay Rs. 4.8 Lakhs to...
Manufacturing Defect In Jeep Grand Cherokee, Chandigarh Commission Orders To Refund Amount, Pay Compensation And Litigation Cost
Recently, the Chandigarh District Consumer Disputes Redressal Commission – II bench comprising of Amrinder Singh Sidhu (President) and B.M. Sharma (Member) ordered Fiat Chrysler Automobiles (FCA) India Automobiles and KAS Cars to refund Rs 61.61 Lakhs and compensation of Rs 65k to the complainant for manufacturing effect in the Jeep Grand Cherokee. Brief Facts of the...
Forceful Seizure Of Car, Ludhiana Commission Orders Cholamandalam Finance Company To Pay Compensation
Recently, the Ludhiana District Consumer Disputes Redressal Commission bench comprising of Sanjeev Batra (President), Jaswinder Singh (Member) and Monika Bhagat (Member) held Cholamandalam Investment and Finance Co. Ltd, a finance company based in Chennai, liable of using forceful recovery agents for repossession of complainant’s Maruti Swift Desire Car without giving any prior...
Kerala Consumer Forum Orders Ford India To Compensate Lawyer For Failed Car Booking Taken 3 Weeks Before Closing Operations In India
The Consumer Disputes Redressal Commission at Kottayam recently ordered Ford India Pvt. Ltd to pay compensation to a lawyer for failure to deliver an EcoSport Titanium car to him, after taking advance booking just 3 weeks prior to cessation of its operations in India.The booking was taken by Ford's authorized dealer at Kottayam, Kairali Ford, unaware of then forthcoming closure of Ford...
Deficiency In Service In Booked Tour Package, Hyderabad Commissions Orders MakeMyTrip To Refund Amount, Pay 25k Compensation
Lately, the Hyderabad District Consumer Forum-I bench, led by President Uma Venkata Subba Lakshmi, determined that MakeMyTrip was responsible for insufficiently assisting the complainant and his wife after they encountered an accident while traveling to Manali. The bench observed that MakeMyTrip had a duty to support its customer and ensure the provision of top-notch facilities during...
Delay In Returning Property Documents, Hyderabad Commission Order Union Bank To Pay Rs. 1 Lakh Compensation
Recently, the Hyderabad District Consumer Disputes Redressal Commission – I bench comprising of B. Uma Venkata Subba Lakshmi (President) and C. Lakshmi Prasanna (Member) directed the Union Bank of India to pay Rs 1 Lakhs for its failure to return a title deed submitted by complainant as collateral for an educational loan. The bench noted that the complainant had been unable to sell...
Failure To Close Account Over 35 Paise Credit Card Debt, Bangalore Commission Orders ICICI Bank To Pay 5k Compensation To Senior Citizen
Recently, the Additional Bangalore Urban District Consumer Disputes Redressal Commission bench comprising of Shivarama. K (President) and Chandrashekar. S. Noola (Member) held ICICI Bank liable for causing undue harassment to a 68-year-old senior customer over a meagre 35 paise credit card debt on his closed account. The bank failed to close the customer’s account despite several...
Assured Single Room Facility Not Available, Bengaluru Commission Orders Motherhood Hospital To Pay Compensation And Litigation Cost
The III-Additional Bengaluru District Consumer Disputes Redressal Commission bench comprising Sri Shivarama K (President), Sri Chandrashekar S Noola (Member) and Smt. Rekha Sayannvar (“Member”) held Motherhood Hospital, Bengaluru liable for providing a twin room service despite the assurance of a single room to the complainant as part of their birthing package. The District...
Canada PR Visa: Consumer Forum Orders Compensation To Kerala Student 'Cheated' By Immigration Consultancy
The District Consumer Disputes Redressal Commission at Ernakulam recently ordered an immigration consulting agency to compensate a student for cheating the latter in the name of obtaining permanent residency (PR) visa to Canada. The Bench comprising the President D.B. Binu and Members V. Ramachandran and Sreevidhia T.N., held the Managing Director and General Manager of Amster...












