Unilateral Payment Demands Amount to Unfair Trade Practice, Chandigarh District Commission Holds Indian Railway Welfare Organization Liable

Recently, the Chandigarh District Consumer Disputes Redressal Commission-I bench comprising Pawanjit Singh (President), Surjeet Kaur (Member) and Suresh Kumar Sardana (Member) has directed the Indian Railway Welfare Organization (IRWO) to pay Rs 30,000 to the complainant for charging extra amount after the booking of the flat property. Further, the bench also noted that arbitration...

Rotten Cake, Bangalore District Commission Orders Vinayaka Cake Shop To Refund Amount, Pay Compensation & Legal Costs

Recently, the Bangalore I Additional District Consumer Disputes Redressal Commission bench comprising of B. Narayanappa (President), Jyothi N (Member) and Sharavathi S.M (Member) held a cake shop liable for selling a black forest cake in a rotten state and unsuitable for consumption to the complainant. The bench noted that the poor quality of the cake caused vomiting and diarrhoea...

Excess Charging By OLA Cabs, Chandigarh District Commission Orders To Refund Excess Amount, Pay Compensation

Recently, the Chandigarh District Consumer Disputes Redressal Commission bench comprising Pawanjit Singh (President) and Suresh Kumar Sardana (Member) held OLA Cabs liable for deficiency of service and unfair trade practices for overcharging excess fare of Rs 3,101 from the complainant who booked a ride from Jindal University to Chandigarh. Brief Facts of the...

Delivery Of Damaged TV, Bangalore District Commission Holds Cloudtail India For Gross Negligence

Recently, the III-Additional Bangalore Urban District Consumer Disputes Redressal Commission bench comprising Sri Shivarama K (President), Sri Chandrashekar S Noola (Member) and Smt. Rekha Sayannvar (Member) held Cloudtail India Pvt. Ltd., the seller, liable for delivering a damaged Panasonic HD Smart LED TV to the Complainant. The District Commission cleared the manufacturer’s...

Nalgonda District Commission Holds Oriental Insurance Co. Liable For Deficiency Of Service

Recently, the Nalgonda District Consumer Disputes Redressal Commission bench comprising Sri Mamidi Christopher (President), Smt. S. Sandhya Rani (Female Member) and Sri K. Venkateshwarlu (Male Member) held that the Oriental Insurance Company Limited wrongfully repudiated the valid claim of the owner of an insurance Maruti Suzuki Ertiga car. The District Commission emphasized the...

Dispute Requires Police Investigation, Can’t Entertain, Uttarakhand State Commission Sets Aside District Commission’s Order

Recently, the State Consumer Disputes Redressal Commission, Uttarakhand bench comprising Ms Kumkum Rani (Judicial Member-II) and Mr B.S. Manral (Member) set aside a District Commission’s order against Oriental Bank of Commerce. The State Commission held that the impugned order was illegal and irregular as the District Commission lacked jurisdiction to entertain a criminal matter...

NCDRC & Department Of Consumer Affairs Claims A Disposal Rate Of 188% In The Month Of August, 2023

In an official government notification issued on September 19th, the Ministry of Consumer Affairs, Food & Public Distribution has announced an outstanding achievement in resolving consumer cases by the National Consumer Disputes Redressal Commission (NCDRC). This notification reveals that the National Consumer Commission and Department of Consumer Affiars have resolved a staggering...

Need For Transparency In Liquor Pricing, Kangra District Commission Orders Sunil Wines Shop To Pay Rs. 25k Compensation, Rs. 10k Litigation Costs

Recently, the Kangra District Consumer Disputes Redressal Commission bench comprising of Hemanshu Mishra (President), Arti Sood and Narayan Thakur (Members) imposed a fine of Rs 25,000 on a liquor shop owner in Dharamsala, Himachal Pradesh for charging prices exceeding the Maximum Retail Price on the purchase of beer and whiskey bottles. Further, the bench also recommended to the...

Consequential Diagnosis To Treatment Must Be Reimbursed, Thane District Commission Holds Star Health And Allied Co. Liable

Recently, the Thane District Consumer Disputes Redressal Commission bench comprising V.C. Premchandani (President) and Poonam V. Maharshi (Member) held Star Health And Allied Insurance Co. Ltd. liable of deficiency in service for rejecting the insurance claim filed by the complainant for expenses he incurred during his treatment at Jupiter Lifeline Hospital Ltd. (Thane). Brief Facts...

Live Worm Found In Food At Chili’s Restaurant, Chandigarh Commission-I Orders Refund And Compensation

Recently, the Chandigarh District Consumer Disputes Redressal Commission-I bench comprising Pawanjit Singh (President) and Surjeet Kaur (Member) ordered Chili's Restaurant to pay Rs 25,852 to a woman who found a live worm in a dish served at one of their outlets in Elante Mall, Chandigarh. Brief Facts of the Case: The incident occurred on September 14, 2020, when Ranjot...

Recurring Defects In Air Conditioner, Orissa State Commission Holds Godrej, Authorized Service Centre And Dealer Liable For Deficiency In Service

Recently, the Orissa State Consumer Disputes Redressal Commission bench comprising Sri Dillip Kumar Mohapatra (Presiding Member) upheld the Bargarh District Commission’s order holding Godrej, its authorized service centre and its dealer jointly and severally liable for deficiency in service for their failure to remedy the defects in the air conditioner which arose just within 1 month...

Undelivered And Stolen Kashmiri Carpets, Central Delhi Commission Orders Akash Ganga Courier Company To Pay Rs. 4.8 Lakhs

Recently, the Central Delhi District Consumer Disputes Redressal Commission bench comprising Inder Jeet Singh (President), Shahina (Member) and Vyas Muni Rai (Member) held Akash Ganga Courier liable for non-delivery of a parcel containing silk Kashmiri carpets worth Rs 6.8 Lakhs. The bench held the courier service liable for deficiency of service and ordered it to pay Rs. 4.8 Lakhs to...