Chandigarh Consumer Commission Holds Swiggy & Instamart Liable For Short Delivery; Orders Compensation

The District Consumer Disputes Redressal Commission, Chandigarh, comprising Shri Pawanjit Singh (President) and Shri Suresh Kumar Sardana (Member), has held Swiggy Ltd. and Instamart (Kwickbox Retail Pvt. Ltd.) liable for delivering a lesser quantity of goods and failing to redress the consumer's grievance, and directed them to compensate the complainant for the...

Delhi State Commission Upholds Order Against FIITJEE; Student Gets Refund

The Delhi State Consumer Disputes Redressal Commission bench comprising Justice Sangita Dhingra Sehgal (President) and Ms. Bimla Kumari (Member) has upheld the District Commission's decision holding FIITJEE Ltd. liable for deficiency in service for refusing to refund the course fee after the student withdrew due to unsatisfactory coaching despite attending only two...

Oriental Insurance Held Liable For Unjustified Claim Repudiation; Orders Reimbursement And Compensation

The Thrissur Consumer Disputes Redressal Commission bench comprising C.T Sabu, President, Sreeja S, Member and Ram Mohan R, Member has held Oriental Insurance Co. Ltd. liable for repudiating the claim of the complainant on unfounded grounds. It was held that the denial of claim was based on a misinterpretation of the exclusion clause of the policy. Brief facts: The...

Makemytrip Held Liable For Booking Failure: Delhi Consumer Commission Awards Compensation

The Delhi District Consumer Disputes Redressal Commission bench comprising Divya Jyoti, President and Harpreet Kaur Charya, Member has held Make My Trip liable for failure to confirm the hotel bookings of the complainant and his wife despite receiving full amount for the tour package. Brief facts: On 09.12.2023, the complainant booked a package tour including flights, hotels...

Delhi State Consumer Commission Holds Parkwood Developers Liable For Delay In Flat Possession; Orders Refund

The Delhi State Consumer Disputes Redressal Commission, presided over by Justice Sangita Dhingra Sehgal (President), has held Parkwood Developers Pvt. Ltd. guilty of deficiency in service for failing to deliver possession of the allotted flat within the stipulated time and for causing financial hardship to the homebuyer. The Commission has directed the developer to refund the amount...

Karnataka State Consumer Commission Holds Frontier Shelters Liable For Deficiency In Service And Directs Delivery Of Possession

The Karnataka State Consumer Disputes Redressal Commission, comprising T.G. Shtvashankare Gowda (President) and Divya Shree M. (Lady Member), held Frontier Shelters Pvt. Ltd. liable for deficiency in service for failing to hand over possession of the flat within the agreed time period. The Commission found that their failure to deliver possession, despite receiving 95% of the total...

RERA Tribunal Has Appellate & Revision Powers; Interest Payable Only After Pre-Deposit U/S 43(5): Allahabad High Court

Recently, while entertaining a set of appeals regarding the Real Estate (Regulation and Development) Act, 2016, the Lucknow Bench of the Allahabad High Court held that under Section 43(5) of the RERA Act, the Appellate Tribunal could award interest or compensation only after mandatory pre-deposit is made for entertaining such appeal.Further, it held that the RERA Appellate Tribunal has...

Calcutta High Court Sets Aside State Consumer Commission Order Sending Judgment Debtor To Correctional Home For Non-Execution Of Order

Calcutta High Court (“High Court”) bench comprising of Justice Dr. Ajoy Kumar Mukherjee set aside the West Bengal State Consumer Commission (“Commission”) order remanding the petitioner to ten days of judicial custody for failing to comply with directions to hand over the flat, execute the conveyance deed, refund the amount with interest and pay compensation to the homebuyer.The...

Delhi Consumer Commission Holds LIC Liable For Wrongful Repudiation Of Insurance Claim

The Delhi State Consumer Disputes Redressal Commission, presided over by Justice Sangita Dhingra Sehgal (President) and Ms. Bimla Kumari (Member Judicial), held LIC of India liable for deficiency in service for wrongfully repudiating the insurance claim on unfounded allegations of non-disclosure and directed payment of the insured amount with interest from the date...

Delhi State Commission Holds Tata AIG Liable For Wrongful Denial Of Theft Claim

The Delhi State Consumer Disputes Redressal Commission, comprising Bimla Kumari ( Presiding Member), has held M/s Tata AIG General Insurance Co. Ltd. liable for wrongful denial of a theft claim. The Commission observed that the complete repudiation of the claim was not justified and directed that the claim be settled on a non-standard basis. Brief Facts The complainant, Vijay Gupta,...

Chandigarh Consumer Commission Orders BYJU's To Refund ₹80,000 For Failing To Provide Promised Services

The District Consumer Disputes Redressal Commission, Chandigarh, comprising Mr. Amrinder Singh Sidhu (President) and Mr. B.M. Sharma (Member), held BYJU's liable for deficiency in service for failing to provide the promised educational services and refusing to refund the amount paid despite the complainant's timely cancellation request. Brief Facts of the Case: The complainant, Dr....

Karnataka RERA Directs Casa Grande To Pay Interest For Delayed Possession

Karnataka Real Estate Regulatory Authority (“Authority”) bench comprising of G.R Reddy (Member) directed Casa Grande to pay delay interest to the homebuyer for a 1 year and 3 month delay in possession. The dispute involved the cancellation of the project's Occupancy Certificate by the Bengaluru municipal corporation after the homebuyer complained about plan deviations, which led...