Consumer Cases
Faridabad District Consumer Commission Holds Restaurant Liable For Refusing Free Drinking Water, Orders Refund And Compensation
The District Consumer Disputes Redressal Commission, Faridabad, comprising Amit Arora (President) and Indira Bhadana (Member), has allowed a consumer complaint against a restaurant for failing to provide free drinking water to a customer. In Akash Sharma vs. M/S Garden Grills 2.0, the Commission held that compelling a customer to purchase bottled water amounted to deficiency...
Karnataka State Consumer Commission Dismisses Complaint Against Proman Infrastructure Over Alleged Defective Machinery
The Karnataka State Consumer Disputes Redressal Commission, Bengaluru (Principal Bench), comprising Justice T.G. Shivashankare Gowda (President) and Mrs. Divyashree M (Member), has dismissed a consumer complaint filed against Proman Infrastructure Services Pvt. Ltd., holding that the complainant did not qualify as a “consumer” under the Consumer Protection Act, 2019 and had failed...
EPF–ESI Benefit Disputes Not Consumer Matters: Delhi State Consumer Commission
The Delhi State Consumer Disputes Redressal Commission has held that disputes relating to Employees' Provident Fund (EPF) and Employees' State Insurance (ESI) benefits, arising out of an employer–employee relationship, do not constitute consumer disputes under the Consumer Protection Act.The Commission, comprising Justice Sangita Dhingra Sehgal (President) and Bimla Kumari (Member), dismissed...
Kupwara Consumer Commission Holds Oriental Insurance Liable For Deficiency In Service In Fire Insurance Claim
The District Consumer Disputes Redressal Commission, Kupwara, comprising President Peerzada Qousar Hussain and Member Ms. Nyla Yaseen, has held Oriental Insurance Company Ltd. liable for deficiency in service and unfair trade practice for failing to settle a legitimate fire insurance claim. The Commission observed that the insurer neither settled the claim nor repudiated it on valid grounds,...
HP State Consumer Commission Sets Aside Ex-Parte Order Against Mobile Dealer, Cites Absence Of Guarantee Terms And Lack Of Expert Evidence
The Himachal Pradesh State Consumer Disputes Redressal Commission, comprising Justice Inder Singh Mehta (President) and Yogita Dutta (Member), has allowed an appeal filed by a mobile phone dealer and set aside an ex-parte order passed by the District Consumer Commission, holding that the complainant failed to prove any manufacturing or technical defect in the absence of expert evidence and...
NCDRC Decree Against Builder Company Can't Be Executed Against Directors/Promoters Without Personal Liability Fixed: Supreme Court
The Supreme Court on Monday (January 12) observed that the homebuyers cannot execute a decree, obtained solely against a builder company, against its directors or promoters personally, unless a specific finding of liability was made against them in the original proceedings. “It is trite that a decree cannot, by process of execution, be employed to shift or enlarge liability so as to...
Wrongful CIBIL Reporting After Full Settlement Amounts To Deficiency In Service: Chandigarh District Consumer Commission Holds SBI Cards Liable
The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh, comprising President Amrinder Singh Sidhu and Member Brij Mohan Sharma, has held SBI Cards & Payment Services Pvt. Ltd. guilty of deficiency in service and unfair trade practice for reporting a consumer as a CIBIL defaulter despite full and final settlement of credit card dues.The Commission held that once a borrower...
Brand Ambassador Not Liable For Unfair Trade Practices Or Deficient Service Unless Directly Linked To Transaction With Consumer: Kerala HC
The Kerala High Court recently held that a brand ambassador will not be liable for a brand's unfair trade practice or deficiency in service unless a direct link is established between him and the consumer's transaction.Justice Ziyad Rahman A.A. however clarified that an action may lie against a brand ambassador/endorser under Section 21 of the Consumer Protection Act for false or...
Delhi State Consumer Commission Dismisses Appeal Against Sonalika Tractors, Finds Inspection Report Fabricated
The Delhi State Consumer Disputes Redressal Commission has dismissed an appeal filed against M/s Amar Tractor and Auto Agencies and M/s Sonalika International Tractors Ltd., holding that the inspection report relied upon by the complainant was a fabricated and unreliable document and that no manufacturing defect in the tractor was established through credible expert evidence. The...
Rehabilitation Component Outside RERA, MahaRERA Dismisses Housing Society Members' Complaint
The Maharashtra Real Estate Regulatory Authority (MahaRERA) dismissed a complaint against the developer of a rela estate project in Pune clarifying that the RERA Act does not apply to disputes involving the "rehabilitation component" of redevelopment projects.The authority, presided by Member Mahesh Pathak, held that because rehabilitation members are not "allottees" in a commercial sense,...
MahaRERA Fines Akola Developer ₹10,000 For Blurred RERA Number And QR Code In Newspaper Advertisement
The Maharashtra Real Estate Regulatory Authority's (MahaRERA) Nagpur Bench has imposed a penalty of Rs 10,000 on a real estate developer after holding that a newspaper advertisement carried mandatory RERA details in a manner that “appears blur and beyond recognition”, defeating the very purpose of statutory disclosure for homebuyers. The order was passed by Deputy Secretary Sanjay...
LiveLawBiz: Business Law Daily Round-Up: January 08, 2026
IBC NCLAT Limits Ansal Properties' Insolvency To Sushant Golf City and Rajasthan ProjectsFunding Rival Bids, Using Same IP Proves Bid Rigging, NCLAT Upholds CCI Penalty Against Klassy EnterprisesCalling Guarantor 'Director' In SARFAESI Notice Doesn't Invalidate Invocation Of Guarantee: NCLATNCLAT Upholds Eviction Of Subsidiaries From Corporate Debtor's Properties During LiquidationBank...












