Consumer Cases
Chandigarh Consumer Commission Holds SBI Liable For Failing To Address Unauthorized UPI Withdrawals
The District Consumer Disputes Redressal Commission, Chandigarh, led by President Amrinder Singh Sidhu and Member B.M. Sharma, the State Bank of India liable for deficiency in service for failing to address unauthorized UPI withdrawals from the complainant's account. Brief Facts of the Case: The complainant, Sanjeev Kumar Sharma, maintained a savings bank account with the State Bank...
Non-Declaration Of “Revital Contest Results” Amounts To Unfair Trade Practice: Delhi State Commission Confirms Against Sun Pharma
The Delhi State Commission bench comprising Sangita Dhingra Sehgal, President, and Bimla Kumari, Member, has upheld the District Commission's order holding Sun Pharmaceutical Industries liable for indulging in unfair trade practice. The Commission observed that the company failed to disclose or publish the results of its gold/silver coin scheme associated with the sale of...
WBREAT: Extension Of Project Registration Under Section 6 Of RERA Cannot Exceed One Year
West Bengal Real Estate Appellate Tribunal (“Tribunal”) bench comprising Justice Rabindranath Samanta (Chairperson) and Dr. Subrat Mukherjee (Administrative Member) held that under Section 6 of the RERA Act, a project's registration cannot be extended for more than one year. Background Facts Builder (Respondent No. 1) applied for registration of its housing project...
Chandigarh Consumer Commission Holds Atulaya Healthcare Liable For Wrongly Uploading Covid-19 Test Result As Positive
The District Consumer Disputes Redressal Commission, Chandigarh, comprising Mr. Amrinder Singh Sidhu (President) and Mr. B.M. Sharma (Member), held Atulaya Healthcare and its management liable for deficiency in service for wrongly uploading the complainant's Covid-19 test result as “Positive” on the ICMR portal despite issuing a Negative report, causing her mental harassment, social...
Delhi State Commission Directs Uppal Chadha Hi-Tech Developers To Refund Booking Amount For Failing To Execute Buyer's Agreement
The Delhi State Consumer Disputes Redressal Commission, presided over by Hon'ble Mrs. Bimla Kumari (Presiding Member), has held Uppal Chadha Hi-Tech Developers Pvt. Ltd. guilty of deficiency in service for failing to execute the Buyer's Agreement and for withholding the refund of the booking amount despite repeated requests. Brief Facts of the Case: The complainant, Nitin...
Haryana RERA Directs Neo Developers To Pay Assured Returns And Execute Conveyance Deed In Favour Of Homebuyer
Haryana Real Estate Regulatory Authority (“Authority”) bench comprising of Arun Kumar (Chairperson) directed Neo Developers to pay assured returns of ₹26,000 per month to the homebuyer and to execute the conveyance deed in the homebuyer's favour. Monthly assured returns projects are schemes where builders promise to pay a fixed amount to homebuyers at regular intervals...
Kerala Consumer Commission Slams Tour Operator For Withholding Refund Of Cancelled Trip, Forcing Young Students To Litigate
The District Consumer Disputes Redressal Commission, Ernakulam recently ordered a tour operator and its proprietor to refund the advance amount of Rs. 1 lakh paid by the students of Sacred Heart College, Thevara after the tour got cancelled.The Commissioner further awarded a sum of ₹20,000 as compensation for the mental agony, inconvenience and hardship suffered and ₹5,000 as costs of...
Delhi State Commission Grants Relief To Homebuyers, Finds K.D.P. Infrastructure Liable For Flat Possession Delay
The Delhi State Consumer Disputes Redressal Commission comprising Justice Sangita Dhingra Sehgal (President) and Ms. Pinki (Member Judicial) has held M/s K.D.P. Infrastructure Pvt. Ltd. liable for deficiency in service for failing to hand over possession of a flat within the stipulated period under the Apartment Buyer Agreement and for wrongfully retaining the complainants' money for...
No Repair, No Standby Phone: Consumer Commission Fines Paladin Systems For Service Deficiency
The District Consumer Disputes Redressal Commission, South-West Delhi, comprising Mr. Suresh Kumar Gupta (President) and Dr. Harshali Kaur (Member), held M/s Paladin Systems Pvt. Ltd. liable for deficiency in service for failing to return the repaired handset or provide a standby device as assured under the protection plan Facts and Background: The complainant, Sh. Pankaj Kumar purchased...
Consumer Commission Holds Myntra Liable For Wrong Product Delivery; Orders Refund And Compensation
The District Consumer Disputes Redressal Commission, Thiruvallur, comprising Dr. S.M. Latha Maheswari (President) and P. Vinodh Kumar (Member-I), held Myntra Designs Pvt. Ltd. liable for deficiency in service for delivering a wrong product and denying refund or replacement. Brief Facts of the Case: The complainant, B. Krithika, ordered a BAESD Women Black Flared High-Rise Jeans...
NCDRC Dismisses Complaint Against Religare Health Insurance Over Repudiation Of Aviation Training Accident Claim
The National Consumer Disputes Redressal Commission (NCDRC), comprising AVM J. Rajendra, AVSM VSM (Retd.), Presiding Member, and Justice Anoop Kumar Mendiratta, Member, dismissed two complaints filed against Religare Health Insurance (now Care Health Insurance), holding that aviation training was expressly excluded under the policy and, therefore, no deficiency in service was made...