Barmer District Consumer Commission Directs South Eastern Railway To Compensate Passenger For Deficiency In Service Over Paid Bedroll Denial

The Barmer District Consumer Disputes Redressal Commission, Rajasthan, comprising Shri Chandanaram Chaudhary (President) and Smt. Sarita Parik (Member), held the authorities of South Eastern Railway liable for deficiency in service and unfair trade practice for failing to provide a paid bedroll to a passenger. Brief Facts of the Case: The complainant, Mohammad Shadab Alam, then posted...

Delhi Consumer Commission Holds Bharti AXA And Its Agent Liable For Deficiency In Service For Failing To Inform Policyholder About Policy Cancellation

The Delhi State Consumer Disputes Redressal Commission, comprising Ms. Pinki (Judicial Member) and Ms. Bimla Kumari (Member), has held Instant Healthcare Pvt. Ltd. (insurance agent) and Bharti AXA General Insurance Co. Ltd. jointly and severally liable for deficiency in service for failing to inform the insured about the cancellation of a Mediclaim policy and for not returning the premium....

Tamil Nadu RERA Holds Casa Grande Builders Liable For Collecting Late Fee From Homebuyer, Directs Refund With Interest

Tamil Nadu Real Estate Regulatory Authority (“Authority”) bench comprising Dr. L. Subramanian (Member) and M. Krishnamoorthy (Member) held, Casa Grande Homes liable for wrongfully charging late fee from Homebuyer despite timely payments. Authority directed the Builder to refund the charged late fee along with interest and litigation costs to the...

NCDRC Orders Mantra Lifestyle Homes To Refund Deposits With Interest For Delay In Delivering Possession Of Flats

The National Consumer Disputes Redressal Commission (NCDRC) bench comprising Justice Sudip Ahluwalia (President) and Dr. Sadhna Shanker (Member) allowed a complaint filed against Mantra Lifestyle Homes Pvt. Ltd., holding that the builder's failure to deliver possession and obtain occupancy certificates despite receiving payments amounts to deficiency in service and unfair...

Delhi State Consumer Commission Upholds ₹5 Lakh Compensation Against Max Balaji Hospital For Medical Negligence

The Delhi State Consumer Disputes Redressal Commission, comprising Justice Sangita Dhingra Sehgal (President) and Mr. Anil Srivastava (Member), dismissed the appeal filed by Max Balaji Hospital and Dr. L. Tomar, thereby affirming the District Commission's finding of medical negligence and the award of ₹5,00,000 as compensation to the complainant, Smt. N.R. Mishra. Brief Facts of...

Emirates Airline Liable For Forcing Passengers To Pay For Pre-Booked Seats Despite Free Availability: Mumbai State Commission

The Mumbai State Consumer Disputes Redressal Commission bench comprising S.P Tavade, President and Vijay C. Premchandani, Member has held Emirates Airlines liable for forcing the complainants to pay a premium amount to pre-book their flight seats and not providing correct information regarding availability of free seats. Brief facts: The complainants booked flight tickets from...

Kupwara Consumer Commission Holds Bajaj Allianz Liable For Underpayment Of Fire Insurance Claim; Orders Compensation To Fire-Affected Shop Owner

The District Consumer Disputes Redressal Commission, Kupwara, comprising Peerzada Qousar Hussain, President, and Ms. Nyla Yaseen, Member, held Bajaj Allianz General Insurance Company Ltd. liable for deficiency in service and unfair trade practice for underpaying the fire insurance claim of the complainant's shop. The Commission directed the Insurance Company to pay ₹4,76,190/-...

Delhi State Consumer Commission Orders SBI To Compensate Customer For Wrongly Bounced Car Loan Cheques

The Delhi State Consumer Disputes Redressal Commission, comprising Ms. Bimla Kumari, Presiding Member, found SBI guilty of deficiency in service for dishonoring 11 EMIs via ECS and wrongly charging bounce fees, despite sufficient balance in the customer's account. The Commission set aside the District Forum's order and directed SBI to pay ₹1,50,000 for mental agony and ₹20,000...

West Bengal REAT Clarifies That Interest On Delay Shall Be Calculated Using SBI MCLR Rate

West Bengal Real Estate Appellate Tribunal (“Tribunal”) comprising Justice Rabindranath Samanta (Chairperson) and Dr. Subrat Mukherjee (Technical/Administrative Member) clarified that interest payable under the RERA order shall be computed based on the State Bank of India's Marginal Cost of Lending Rate (“MCLR”) plus 2%, rather than the Prime Lending Rate (PLR). Rule 17 of the...

Baramulla District Consumer Commission Holds Himalayan Motors Liable For Supplying Defective Vehicle

The District Consumer Disputes Redressal Commission, Baramulla, comprising Peerzada Qousar Hussain, President, and Ms. Nyla Yaseen, Member, held Himalayan Motors (Seller) jointly and severally liable for deficiency in service and unfair trade practice for delivering a defective Supro Profit Truck Maxi VX WD vehicle. Facts and Background: Mr. Mohammed Altaf Puju, a resident of...

Ernakulam Consumer Commission Holds Aditya Birla Health Insurance Liable For Wrongful Claim Rejection

The District Consumer Disputes Redressal Commission, Ernakulam, bench comprising Shri D.B. Binu, President, Shri V. Ramachandran, Member, and Smt. Sreevidhia T.N, Member, held M/s Aditya Birla Health Insurance Company Ltd. liable for deficiency in service and unfair trade practice for unjustly repudiating the complainant's cashless and reimbursement claims arising from an accidental...

Bombay High Court Upholds Maharashtra Real Estate Appellate Tribunal's Decision To Impose Interest On Keyana Estate For Delayed Possession

The Bombay High Court (“High Court”) bench, comprising Justice N. J. Jamadar, upheld the Maharashtra Real Estate Appellate Tribunal's (“Tribunal”) decision holding Keyana Estate liable for the delay in handing over possession. High Court observed that under RERA, interest on delayed possession continues until actual physical possession is handed over with...