Consumer Issues Relating Misleading Advertisement Not Covered Under Competition Law: CCI

The Competition Commission of India presided by Mr. Ravneet Kaur, Mr. Anil Agrawal, Ms. Shweta Kakkad and Mr. Deepak Anurag in a complaint against Woodman Electronics held that allegations concerning misleading advertising and non-disclosure of the Country of Origin (COO) by Woodman Electronics India Private Limited do not fall within the purview of the Competition Act, 2002. Brief...

Dominance Cannot Solely Be Established By Media Statements: CCI Dismisses Complaint Against Astrotalk

The Competition Commission of India presided by Mr. Ravneet Kaur, Mr. Anil Agrawal, Ms. Shweta Kakkad and Mr. Deepak Anurag dismissed a complaint against Astotalk and held that allegations of market dominance cannot be solely established by media statements. It also held that poaching comes in the ambit of contract law and not competition law. Brief Facts of the...

Baramulla Consumer District Commission Holds Insurance Company Liable For Non-Settlement Of Genuine Claim Amounts

The Baramulla District Consumer Disputes Redressal Commission (Jammu & Kashmir) has held Reliance General Insurance company liable for repudiating the genuine insurance claim of the complainant in an unreasonable manner. The bench presided by President Peerzada Qousar Hussain and Member Nyla Yaseen has observed that non-settlement of claims without any valid grounds and failure to...

Consumer Cases Annual Digest 2024 [Part -I]

Supreme Court Medical Negligence | Supreme Court Awards Rs 10 Lakh Compensation To Patient Who Developed Hoarseness In Voice After Trainee Gave Anaesthesia Case Title: J. DOUGLAS LUIZ (SINCE DECEASED) THROUGH LEGAL REPRESENTATIVES VERSUS MANIPAL HOSPITAL | CIVIL APPEAL NO.1700 OF 2024 Citation: 2024 LiveLaw (SC) 134 The Supreme Court recently awarded Rs. 10 lakhs...

Haryana RERA Holds Emaar India Right In Charging Rs. 34.75 Lakh For External And Infrastructure Development Charges

Haryana Real Estate Regulatory Authority (Authority) bench comprising Arun Kumar (Chairman), Vijay Kumar Goyal (Member) and Ashok Sangwan (Member) held that Emaar India was right in charging Rs. 34.75 lakhs from the complainant as External Development Charges (EDC) and Infrastructure Development Charges (IDC). Background Facts The complainant booked a Shop Cum Office plot...

CCPA Fines UPSC Coaching Centre For Misleading Advertisements And Unfair Trade Practice

The Central Consumer Protection Authority (CCPA) has imposed a fine of Rs. 2 lakhs on UPSC coaching centre Shubhra Ranjan IAS for publishing misleading advertisements and indulging in unfair trade practice. The institute made an advertisement of various types of courses provided by them on different social media platforms by displaying the names of the candidates...

Haryana RERA Directs Signature Global To Pay Interest To Homebuyer Of Affordable Group Housing Project

Haryana Real Estate Regulatory Authority (Authority) bench, comprising Ashok Sangwan (Member), has directed M/s Signature Global India Private Limited to pay interest to homebuyer from its Affordable Group Housing Project for delayed possession. Affordable housing projects in Haryana provide housing unit at set prices and size for people with below-average household...

NCDRC Holds Bajaj Insurance Liable For Deficiency In Service Over Wrongful Repudiation Of Insurance Claim

The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra held Bajaj Allianz Life Insurance liable for deficiency in service over wrongful repudiation of a legitimate insurance claim and overturned the State Commission's order. Brief Facts of the Case The complainant's son had purchased a life insurance policy from Bajaj Allianz Life Insurance/insurer with...

NCDRC Dismisses Medical Negligence Claim Against Kims Al-Shifa Hospital

The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra allowed a revision petition by the hospital and overturned the State Commission's order of deficiency in service by the hospital. Brief Facts of the Case The complainant consulted a doctor during the early stages of her second pregnancy. The doctor assured her of a normal delivery but admitted her to...

Thrissur District Commission Holds State Bank Of India Liable For Delay In Delivery Of Debit Card

The District Consumer Disputes Redressal Commission, Thrissur presided by Sri. C.T. Sabu (President), Smt. Sreeja. S. (Member) and Sri. Ram Mohan R. (Member) held the SBI branch of Thrissur Civil Station liable for deficiency in service due to delay in delivery of debit card. Brief facts: The complainant, an account holder in the SBI branch of Thrissur Civil...

Medical Negligence: NCDRC Holds Doctors Of Fortis Hospital Liable

The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra in an appeal by Fortis Hospital held that expert evidence in medical negligence cases should be judged on a case by case basis, placing the onus on the hospital to dispute allegations of negligence. Brief Facts of the Case The complainant's son suffered from a spinal condition, AAD, caused by...

Duty To Collect Specimen Not Supported By Contract Terms: NCDRC Dismisses Appeal Against Cryoviva Biotech

The National Consumer Disputes Redressal Commission, presided by AVM J Rajendra dismissed a deficiency claim against Cryoviva Biotech and held that the duty to collect the disputed specimen as per the contract was on the patient and not the company. Brief Facts of the Case The complainant entered into an agreement with the Cryoviva Biotech/opposite party for collecting...