Consumer Cases
Rejection Of Claim Within Policy Waiting Period Not Deficiency In Service: Uttarakhand State Commission Allows Appeal By Universal Sompo General Insurance
The Uttarakhand State Commission, presided by Ms. Kumkum Rani and Mr. B.S. Manral held that an insurer's rejection of the claim due to the applicable waiting period under the policy does not constitute a deficiency in service. Brief Facts of the Case The complainant obtained a policy with a sum assured of Rs. 2,00,000 from Universal Sompo General Insurance for himself, his spouse,...
Dealer Responsible For Repairing Product If Insurance Facilitated Through Them : Uttarakhand State Commission
The Uttarakhand State Commission, presided by Mr. M. K. Singhal and Mr. C.M. Singh held a dealer responsible for the repair/ replacement of the product as the insurance was indirectly facilitated by them and the customer had already paid the insurance premium. Brief Facts of the Case The complainant purchased an OPPO F1s mobile from a dealer for ₹17,000 and insured it through...
Electronic Evidence Must Be Reviewed Properly: Uttarakhand State Commission Remands Matter Involving Domino's Back To District Forum
The Uttarakhand State Commission, presided by Ms. Kumkum Rani and Mr. B.S. Manral, remanded a matter involving Domino's Pizza back to the District Commission on the ground of irregular and inadequate examination of electronic evidence. Brief Facts of the Case The complainant and his family, being strict vegetarians, placed an online order with Domino's for a vegetarian pizza, taco,...
Failure To Notify Customer Upon Reaching Credit Limit : Uttarakhand State Commission Holds BSNL Liable For Deficiency In Service
The Uttarakhand State Commission, presided by Mr. M. K. Singhal and Mr. C. M. Singh, held that failure to notify a customer when 80% of the credit limit is reached, as required by TRAI rules, amounts to deficiency in service. Brief Facts of the Case The complainant requested BSNL to provide international roaming services so he could communicate with his family while travelling to...
Anantapur District Commission Holds Shriram General Insurance Co. Liable For Wrongful Repudiation Of Valid Claim
The District Consumer Disputes Redressal Commission, Anantapur (Andhra Pradesh) bench of Smt. M. Sreelatha (President), Kum. D. Grace Mary (Member) and Sir B. Gopinath (Member) held 'Shriram General Insurance Company Limited' liable for deficiency in service for its failure to settle a valid claim amount assessed under IRDA approved survey findings. Brief Facts: The Complainant got...
Injury Must Be Direct Cause Of Death To Claim Insurance Under Accidental Death: Telangana State Commission Dismisses Appeal Against United India Insurance
The Telangana State Commission, presided by Smt. Meena Ramanathan And Sri. V. V. Seshubabu held that to claim the insurance policy under accidental death, the insured's death should directly have been caused by the injury in question. Brief Facts of the Case The complainant' husband, an advocate, had an insurance policy with United India Insurance/insurer making the complainant...
Telangana State Commission Dismisses Appeal Containing Claims Of Excessive Compensation Against Flipkart
The Telangana State Commission, presided by Smt. Meena Ramanathan And Sri. V. V. Seshubabu upheld the District Commission's order in an appeal against flipkart and dismissed the complainant's demand for excessive compensation. Brief Facts of the Case The complainant bought a Hammer Pulse 2.0 Smartwatch through Flipkart using his friend's account, paying Rs. 3,700 via PhonePe....
NCDRC Upholds SBI Life Insurance's Rejection Of Insurance Claims Due To Non-Disclosure Of Material Facts
The National Consumer Disputes Redressal Commission presided by AVM J. Rajendra, AVSM VSM (Retd.), (Presiding Member) upheld SBI Life Insurance's decision to reject the complainant's claims on the grounds of non-disclosure of the deceased's drug addiction before obtaining the policy. The National Commission relied on the principle of utmost good faith, observing that the...
Complainant Must Provide Clear Evidence Within Limitation Period For Claims Made: Telangana State Commission
The Telangana State Commission, presided by Smt. Meena Ramanathan And Sri. V. V. Seshubabu allowed an appeal by Sri Jayarama Motors and held that the complainant should provide clear evidence of their claims within the limitation period. Brief Facts of the Case The complainant exchanged his Maruti 800 car for Rs. 30,000 while buying a Maruti Alto 800 from the dealer....
Chandigarh State Commission Holds Max Life Insurance Liable For Rejecting Insurance Policy Of Deceased
The State Consumer Disputes Redressal Commission, Chandigarh presided by Justice Raj Shekhar Attri (President) and Sh. Rajesh K. Arya (Member) held 'Max Life Insurance Company Limited' liable for rejecting the insurance policy of the deceased as there was no correlation between pre-existing medical history and reason for death. The Commission directed the insurance company to...
Cancellation Of Plot Allotment Upon Failure Of Payment Not Deficiency In Service: Telangana State Commission Allows Appeal By BSNL Executive Association
The Telangana State Commission, presided by Smt. Meena Ramanathan And Sri. V. V. Seshubabu, allowed an appeal by the BSNL Executive Association and set aside the district commission's order. It was held that cancellation of a plot allotment based on failure of due payment does not amount to deficiency in service. It was further held that if the complainant urges deficiency in service,...
Compensation Cannot Be Allowed If There's No Injury: Telangana State Commission Dismisses Appeal Against TSRTC
The Telangana State Commission, presided by Smt. Meena Ramanathan And Sri. V. V. Seshubabu dismissed an appeal against TSRTC and held that as per the basic principles of torts, compensation cannot be awarded in cases where there is no injury. Brief Facts of the Case The complainant, a lawyer, booked a bus ticket online with TSRTC for travel from Dilsukhnagar to Khammam. The bus,...