Consumer Cases
Delayed Possession And Failure To Pay Pre-EMI, Karnataka RERA Directs Ozone Realtors To Refund Rs. 86 Lakhs To Homebuyer
Karnataka Real Estate Regulatory Authority (Authority) bench comprising Neelmani N. Raju (Member) has directed Ozone Realtors Private Limited to refund Rs. 86.32 lakhs to the homebuyer after the builder failed to provide possession of the flat on time and did not pay the Pre-EMI. Background Facts The homebuyer (Complainant) booked a flat in the builder's (Respondent) project named...
Haryana RERA Directs Pareena Infrastructures To Pay Interest, Execute Conveyance Deed In Favour Of Homebuyer
Haryana Real Estate Regulatory Authority (Authority) bench, comprising Arun Kumar (Chairperson) has directed Pareena Infrastructures Pvt. Ltd to pay interest and execute conveyance deed in the favor of homebuyer. Background Facts The homebuyer (Complainant) purchased a flat in the builder's (Respondent) project named Micasa located at Sector 68, Gurugram by paying Rs. 6,00,000/- as...
Tender Conditions Generally Fall Under Procurer's Discretion, Can't Be Termed Anticompetitive: CCI Dismisses Information Against Bareilly Nagar Nigam
The Competition Commission of India (CCI) bench of Ms Ravneet Kaur (Chairperson), Mr Anil Agrawal (Member), Ms Sweta Kakkad (Member) and Mr Deepak Anurag (Member) dismissed an information filed against Bareilly Nagar Nigam for allegedly indulging into anti-competitive practices by altering the terms of the tender in favour of certain advertisement agencies. It was held that the...
Delay Of 3.5 Years In Delivering Possession Of Plot, Himachal RERA Directs Builder To Pay Rs. 2.92 Crore As Interest To Complainant
Himachal Real Estate Regulatory Authority (Authority) bench comprising Justice Srikant Baldi (Chairperson) directed the builder to pay Rs. 2.92 crore to the complainant who received the offer of possession of plot after a delay of 3.5 years. Background Facts The complainants booked a plot in Solan, Himachal Pradesh measuring 1094.70 square meters and paid Rs. 20,00,000/- to...
Palakkad District Commission Holds Axis Bank Liable For Presenting The Instalment Cheque Before Business Hours And Collecting Cheque Bounce Fee
The District Consumer Disputes Redressal Commission, Palakkad (Kerala) bench of Sri Vinay Menon V. (President), Smt. Vidya A. (Member) and Sri Krishnankutty N.K. (Member) held Axis Bank liable for wrongfully penalising the complainant for a cheque bounce fee due to premature presentment of the cheque. It was held that under the Negotiable Instruments Act, the responsibility for...
Consumers Must Verify Prices Before Purchasing Items, Delhi State Commission Dismisses Complaint Against Essex Farms For Charging Above MRP
The State Consumer Disputes Redressal Commission, Delhi bench of Justice Sangita Dhingra Sehgal (President) and Ms Pinki (Judicial Member) dismissed a complaint against Essex Farms Private Limited for allegations of charging above the MRP of packaged food items. It was held that not only did the Complainant fail to substantiate his claim through evidence, but also failed to verify the...
Karnataka REAT Directs Builder To Provide Car Parking Space Without Charging Extra Money
Karnataka Real Estate Appellate Tribunal (Tribunal) Bench, comprising Santhosh Kumar Shetty N. (Judicial Member) and Mahendra Jain (Administrative Member) directed the builder to provide a car parking space to the homebuyer with their 1BHK flat without charging any extra money. The Tribunal rejected the builder's contention that they had mistakenly mentioned providing the car...
Failure To Provide Possession Of Two Showrooms On Time, MahaRERA Directs Pune Builder To Pay Interest To The Complainant
Maharashtra Real Estate Regulatory Authority (Authority) bench, comprising Mahesh Pathak (Member – I) directed the Pune-based builder Deron Properties Pvt Ltd to pay interest to the complainant who purchased two showrooms in their project. Background Facts The complainant who is a private company purchased two showrooms in the builder's (Respondent) project named Deron...
Bihar State Commission Holds Bajaj Allianz General Insurance Co. Liable For Wrongful Repudiation of Valid Claim
The State Consumer Disputes Redressal Commission, Bihar bench of Gita Verma (Judicial Member) and Md. Shamim Akhtar (Judicial Member) held Bajaj Allianz General Insurance Co. Ltd. liable for deficiency in service for wrongfully repudiating a valid insurance claim despite receiving all required documents. Negligence on the part of the Insurance Company's lawyer for his failure to appear for...
Delhi State Commission Holds Voltas Liable For Charging Repair Costs For AC Within Warranty Period
The State Consumer Disputes Redressal Commission, Delhi bench of Justice Sangit Dhingra Sehgal (President) and Ms Pinki (Judicial Member) held Voltas Ltd. liable for failure to repair a split AC within the extended warranty period. It was also held liable for charging repair costs from the Complainant within the warranty period. Brief Facts: The Complainant purchased a Voltas...
Banks Ought To Give Notice, Opportunity To Pay Dues Before Recovering Customer's Vehicle: NCDRC Holds Kotak Mahindra Bank Liable
The National Consumer Disputes Redressal Commission, New Delhi (NCDRC) bench of Dr Inder Jit Singh (Presiding Member) held Kotak Mahindra Bank Ltd. liable for deficiency in services for its failure to issue a notice before recovering the vehicle secured under a loan agreement. The Bank also failed to give an opportunity to the borrower to clear the dues and hastily sold the vehicle at...
Thrissur District Commission Holds HP Dealer And Its Service Centre Liable For Deficiency In Service For Charging Money During Warranty Period
The District Consumer Disputes Redressal Commission, Thrissur (Kerala) bench of Sri C.T. Sabu (President), Smt. Sreeja S. (Member), and Sri Ram Mohan R. (Member) held the laptop manufacturer HP's (Hewlett-Packard) dealer, and its service centre liable for charging Rs. 850 for fixing the defect in the laptop during the warranty period. Background Facts The complainant who is a...












