Consumer Cases
Baramulla Consumer Commission Holds J&K Bank Liable For Deducting Insurance Premium Without Consent
The District Consumer Disputes Redressal Commission, Baramulla/Bandipora, comprising Peerzada Qousar Hussain (President) and Nyla Yaseen (Member), held J&K Bank liable for deficiency in service and unfair trade practice for deducting ₹2 lakh from a customer's account towards a MetLife insurance policy without his consent or authorization. Brief Facts The complainant, Tabreiz Ahmad...
Coaching Institute Liable For Deficiency In Service For Failing To Issue Proper Fee Receipts: Thrissur Consumer Commission
The District Consumer Disputes Redressal Commission, Thrissur, comprising Sri C.T. Sabu (President), Smt. Sreeja S. (Member) and Sri Ram Mohan R. (Member), held IMS Learning Resources Pvt. Ltd. liable for deficiency in service for failing to issue proper and timely receipts for the entire amount collected from a student towards GRE and IELTS coaching programmes. Brief Facts...
Delhi State Commission Upholds ₹10 Lakh Compensation Against LIC Housing Finance For Losing Original Property Documents
The Delhi State Consumer Disputes Redressal Commission, comprising Justice Sangita Dhingra Sehgal (President) and Pinki (Member Judicial), upheld an order directing LIC Housing Finance Ltd. to pay ₹10 lakh compensation for losing the complainant's original property documents, holding the finance company guilty of deficiency in service after it failed to return the title deeds despite...
Adilabad Consumer Commission Holds Flipkart Liable For Wrong Product Delivery
The District Consumer Disputes Redressal Commission, Adilabad comprising Sri Jabez Samuel (President), Smt. Ch. Sandhya Reddy (Member) and Sri R. Narayan Reddy (Member), held Flipkart Internet Private Limited and Consulting Rooms Private Limited liable for deficiency in service and unfair trade practice after a consumer who ordered a Qubo Q600 Air Purifier received a Qubo Q500 model...
Kurnool Consumer Commission Holds HDFC ERGO, Continental Hospitals Liable For Wrongful Mediclaim Rejection
The District Consumer Disputes Redressal Commission, Kurnool, comprising Sri Karanam Kishore Kumar (President), Sri N. Narayana Reddy (Member) and Smt. S. Nazima Kausar (Member), held HDFC ERGO General Insurance Company liable for deficiency in service for wrongfully repudiating a mediclaim based on a medical observation later clarified by the treating hospital. The Commission also...
Consumer Law Monthly Digest: April 2026
Supreme Court Bank Liable For Delay In Presenting Cheque : Supreme Court Upholds Penalty Under Consumer Protection Act Cause Title: CANARA BANK VERSUS KAVITA CHOWDHARY Citation : 2026 LiveLaw (SC) 375 The Supreme Court on Wednesday (April 15) held that a failure of the bank to present the cheque within the prescribed validity period of the cheque without...
Failure To Replace Coolant Led To Engine Damage: Kurnool Consumer Commission Directs Maruti Service Centre To Carry Out Free Repairs
The District Consumer Disputes Redressal Commission, Kurnool, comprising Sri Karanam Kishore Kumar (President), Sri N. Narayana Reddy (Member) and Smt. S. Nazima Kausar (Member), held Adarsha Automotives Pvt. Ltd. liable for deficiency in service and negligence for failing to properly inspect and replace coolant during periodic servicing of a Maruti Brezza vehicle, resulting in engine damage...
Insurance Claim Rejection Over 2.5-Hour Shortfall Arbitrary: Thrissur Consumer Commission Holds Star Health Liable
The District Consumer Disputes Redressal Commission, Thrissur, comprising C.T. Sabu (President), Sreeja S. (Member) and Ram Mohan R. (Member), held Star Health and Allied Insurance Company Ltd. liable for deficiency in service for rejecting a COVID-19 insurance claim on the ground of shortfall in hospitalization duration. The Commission held that repudiation of the claim solely on the basis of...
Defective Land Rover Vehicle: Uttarakhand State Commission Orders ₹1.65 Crore Refund With Interest, Finds Manufacturer Liable
The State Consumer Disputes Redressal Commission Uttarakhand, Dehradun, comprising Ms. Kumkum Rani (President) and Mr. B.S. Manral (Member), held Jaguar Land Rover India Ltd. liable for selling a vehicle with inherent manufacturing defects and engaging in unfair trade practices. The Commission observed that misleading advertisements regarding a vehicle's performance—particularly...
Wrong Product Delivery Amounts To Deficiency In Service; Kurnool District Consumer Commission Imposes ₹2 Lakh Punitive Damages On Perfume 24x7
The District Consumer Disputes Redressal Commission, Kurnool, comprising Sri Karanam Kishore Kumar (President), Sri N. Narayana Reddy (Member) and Smt. S. Nazima Kausar (Member), has held Perfume 24x7.com guilty of deficiency in service and unfair trade practice for delivering products completely different from those ordered online, and directed refund along with compensation and...
Insurance Claim Cannot Be Rejected Without Proof Of Pre-Existing Disease: Delhi State Commission Directs Insurer To Pay ₹20 Lakh
The Delhi State Consumer Disputes Redressal Commission, comprising Justice Sangita Dhingra Sehgal (President) and Bimla Kumari (Member), held India First Life Insurance Company Ltd. liable for deficiency in service for wrongfully repudiating an insurance claim on the ground of alleged non-disclosure of pre-existing disease. The Commission observed that the insurer failed to produce any...