Consumer Cases
Medical Negligence: Kakinada Consumer Commission Directs Medicover Hospital, Cardiologist To Pay ₹99 Lakh Compensation
The District Consumer Disputes Redressal Commission, Kakinada, comprising President Sri Ch. Raghupathy Vasantha Kumar and Members Smt. Chakka Susi and Sri Chaganti Nageswara Rao, has held Medicover Hospitals, Nellore, and its cardiologist Dr. Paluru Manohar Reddy liable for medical negligence and deficiency in service after finding that the hospital failed to justify the administration...
Insurance Claim Can't Be Rejected Solely For Vehicle Overloading Without Proving Nexus To Accident: J&K State Consumer Commission
The Jammu & Kashmir State Consumer Disputes Redressal Commission, comprising President (O) Nighat Sultana and Member Maheep Gupta, held IFFCO Tokio General Insurance Co. Ltd. liable for deficiency in service for repudiating the complainant's insurance claim solely on the ground of overloading. The Commission observed that although the vehicle was overloaded, the insurer failed to prove...
Coimbatore Consumer Commission Holds IFFCO TOKIO Liable For Rejecting Personal Accident Claim
The District Consumer Disputes Redressal Commission, Coimbatore, comprising President R. Thangavel and Member P. Marimuthu, has held IFFCO TOKIO General Insurance Co. Ltd. liable for deficiency in service for repudiating a compulsory personal accident claim solely on the ground that the insurance policy had not been formally transferred to the name of the deceased vehicle owner, even though...
Landslide Damage Covered Under Home Insurance; J&K State Commission Orders Reassessment Of Loss
The Jammu & Kashmir State Consumer Disputes Redressal Commission has held that damage caused by a landslide is covered under a home insurance policy and cannot be denied on the ground that it resulted from the normal settlement of the structure. A Bench of President (O) Smt. Nighat Sultana and Member Sh. Maheep Gupta upheld the admissibility of the claim after relying on the testimony of...
Courier Company Directed To Pay ₹50,000 For Damaging Tailoring Machines During Transit: Thrissur Consumer Commission
The District Consumer Disputes Redressal Commission, Thrissur, comprising President C.T. Sabu and Members Sreeja S. and Ram Mohan R., held DR Courier liable for deficiency in service for delivering the complainant's tailoring machines in a damaged and unusable condition. The Commission observed that the unrebutted Expert Commissioner's report showed that the damage was consistent with...
Nagpur Consumer Commission Directs ICICI Bank To Refund ₹5.18 Lakh To Cyber Fraud Victim
The District Consumer Disputes Redressal Commission (Additional DCF), Nagpur, has held that banks have a continuing duty to monitor suspicious transactions and cannot escape liability merely because a customer was deceived into authorising payments.The Bench of President Satish A. Sapre and Member Milind Kedar held that ICICI Bank committed deficiency in service, negligence and unfair...
Delhi Consumer Commission Holds Railways Liable For Failing To Provide Separate Bedroll To RAC Passenger
The District Consumer Disputes Redressal Commission, South-II, New Delhi, comprising President Monika Aggarwal Srivastava and Members Dr. Rajender Dhar and Ritu Garodia, held Northern Railways liable for deficiency in service for failing to provide the prescribed bedroll facilities to an RAC passenger despite charging the applicable fare.The Commission observed that the Railways' own...
Delhi Consumer Commission Dismisses Super Cassettes' Ferrari Insurance Claim; Cites Unrecognised Motorsport Event And Lack Of FMSCI Racing Licence
The District Consumer Disputes Redressal Commission-VIII (Central), Delhi, comprising President Divya Jyoti Jaipuriar and Member Dr. Rashmi Bansal, dismissed a consumer complaint against ICICI Lombard General Insurance Company Ltd., holding that the insurer was justified in repudiating an insurance claim arising from a Ferrari's accident during a high-speed track event. The Commission held...
Dry Cleaner Liable For Burning Customer's Sherwani During Ironing: Raipur Consumer Commission
The District Consumer Disputes Redressal Commission, Raipur, comprising President Dakeshwar Prasad Sharma and Members Nirupama Pradhan and Anil Kumar Agnihotri, held the dry-cleaning service provider liable for deficiency in service and unfair trade practice for negligently damaging the complainant's sherwani during ironing. The Commission observed that a service provider entrusted...
Boutique Liable For Non-Delivery Of Dress Despite Full Payment: Kollam Consumer Commission
The District Consumer Disputes Redressal Commission, Kollam, comprising President S.K. Sreela and Member Stanly Harold, held Alankritha Boutique liable for deficiency in service and unfair trade practice for failing to deliver one of the dresses ordered by the complainant despite receiving the full payment and for failing to refund the amount. The Commission observed that sellers...
Negligence During Surgery, Cotton Gauze Left Inside Woman's Body; Coimbatore Consumer Commission Awards ₹12 Lakh Compensation
The District Consumer Disputes Redressal Commission, Coimbatore, comprising President R. Thangavel and Member P. Marimuthu, has held a gynaecologist and Genesis Royal Infirmary Pvt. Ltd. jointly liable for medical negligence after finding that a gauze-like foreign material had remained at the site of a hysterectomy, resulting in serious post-operative complications, including pelvic...
