Consumer Cases
Delhi State Consumer Commission Orders Parsvnath Developers To Refund ₹4 Lakh For Failure To Deliver Flat
The Delhi State Consumer Disputes Redressal Commission, presided over by Justice Sangita Dhingra Sehgal (President) and Member Bimla Kumari, has directed Parsvnath Developers Ltd. to refund ₹4,00,000 with interest to flat buyers for failing to commence construction and deliver possession of the allotted flat in Parsvnath Palacia, Greater Noida, terming the conduct as deficiency...
NCDRC Stays Ex Parte Proceedings Against GLADA For Violating Principles Of Natural Justice
The National Consumer Disputes Redressal Commission (NCDRC), comprising AVM J. Rajendra, AVSM VSM (Presiding Member) and Justice Anoop Kumar Mendiratta (Member), held that the Punjab State Consumer Disputes Redressal Commission's decision to proceed ex parte against the Greater Ludhiana Area Development Authority (GLADA) was unsustainable and violative of the principles of...
Chandigarh Consumer Commission Orders Just Dial To Refund Amount Charged Under Misleading 0% EMI Advertisement
The District Consumer Disputes Redressal Commission-II, Chandigarh, bench comprising Amrinder Singh Sidhu (President) and B.M. Sharma (Member), held Just Dial Ltd. liable for deficiency in service and unfair trade practice for charging interest on a 0% EMI advertisement plan and failing to refund the amount paid by the complainant. Brief Facts of the Case: The complainant, Dr....
Maharashtra State Consumer Commission Holds ERA & Omkar Realtors Liable For Delay In Handing Over Possession Of Omkar Alta Monte Project
The Maharashtra State Consumer Disputes Redressal Commission, Mumbai, comprising Hon'ble Mr. Mukesh V. Sharma (Presiding Member) and Hon'ble Ms. Poonam V. Maharshi (Member), has held ERA Realtors Pvt. Ltd. (Opposite Party No.1), Omkar Realtors & Developers Pvt. Ltd. (Opposite Party No.2), and ICICI Home Finance Company Ltd. (Opposite Party No.3) liable for deficiency in service...
Delhi Consumer Commission Holds Qatar Airways Liable For Deficiency In Service And Mental Harassment
The New Delhi District Consumer Disputes Redressal Commission bench comprising Poonam Chaudhry, President, Bariq Ahmad, Member and Shekhar Chandra, Member has held Qatar Airways liable for deficiency in service and causing mental agony to the complainant and her daughter during the journey. Brief facts: The complainant, a practicing lawyer, booked a ticket through Qatar...
Delhi State Consumer Commission Grants Relief To Homebuyer; Enhances Refund Interest To 12% Against Ahluwalia Contracts Ltd
The Delhi State Consumer Commission, led by Ms. Bimla Kumari, allowed complaintant's appeal against Ahluwalia Contracts Ltd., holding the builder liable for deficiency in service for not delivering the flat on time. The Commission increased the refund interest from 6% to 12% per annum as per the Builder Buyer Agreement and directed the builder to pay ₹3,24,000 with 12% interest from...
NCDRC Upholds State Commission's Order In Machinery Supply Dispute; Reduces Interest To 12%
The NCDRC Bench comprising Justice A.P. Sahi (President) and Mr. Bharatkumar Pandya (Member), while dealing with an appeal concerning failure to honour the supply of machinery, held that Shivajirao More (OP-1/appellant) was liable for deficiency in service for failing to supply and install the machinery as agreed. The Commission upheld the State Commission's findings and directed a refund...
Kerala Consumer Commission Orders IRCTC, Southern Railway To Pay ₹50K For Deficient Service, Unclean Train During Theerth Yatra Tour
The District Consumer Disputes Redressal Commission, Ernakulam recently ordered the Indian Railway Catering and Tourism Corporation Ltd. (IRCTC) and the Southern Railway to pay compensation of ₹50,000 and refund ticket fare of 20,500 to a passenger, who had participated in IRCTC's Aastha Punya Theerth Yatra.The Bench comprising D.B. Binu (President), V. Ramachandran and Sreevidhia T.N....
MahaRERA Holds Pune Based Builder Calyx Spaces Liable For Failing To Complete Project, Grants Relief To 60 Homebuyers
Maharashtra Real Estate Regulatory Authority (“Authority) bench comprising of Manoj Saunik (Chairperson) granted relief to 60 home buyers by holding Calyx Spaces, a Pune-based builder liable for failing to complete the project. As per the contractual terms, the builder was required to hand over possession of the flats between 2020 and 2023. Background...
NCDRC Enhances Compensation Against New India Assurance For Faulty Claim Assessment
The National Consumer Disputes Redressal Commission (NCDRC), comprising Justice A.P. Sahi (President) and Mr. Bharatkumar Pandya (Member), has held New India Assurance Company Ltd. liable for faulty claim assessment and failure to justify the deductions made by the surveyor. The Commission partly allowed the appeal filed by M/s Khanna Polyrib Pvt. Ltd. and enhanced the compensation...
Boutique Club & Musa Trip Pvt. Ltd. Held Liable For Deficiency In Service, Unfair Trade Practice: Chandigarh Consumer Commission Orders ₹1 Lakh Relief
The District Consumer Disputes Redressal Commission-II, Chandigarh bench comprising Amrinder Singh Sidhu (President) and B.M. Sharma (Member) held the Boutique Club and Musa Trip Pvt. Ltd. liable for deficiency in service and unfair trade practice for failing to provide a booked holiday package or refund the amount paid by the complainant.Brief Facts of the Case:The complainant, Rajni, filed...
Delhi District Consumer Commission Holds Bharti Airtel & Balaji Traders Liable For Failing To Port Mobile Number
The District Consumer Disputes Redressal Commission (South-West), New Delhi, comprising Shri Suresh Kumar Gupta (President) and Ms. Harshali Kaur (Member), held Bharti Airtel Ltd. and Balaji Traders liable for deficiency in service for failing to port the complainant's mobile number after taking ₹3,000. The Commission directed them to refund ₹3,000 with 6% interest and pay ₹5,000...










