Creditors Can Recover Deposits From Co-operative Societies By Invoking Consumer Protection Act: Kerala High Court

The Kerala High Court recently clarified that the creditors of a co-operative society can recover the amounts deposited by invoking Consumer Protection Act, 2019.The Division Bench of Dr. Justice A.K. Jayasankaran Nambiar and Justice Preeta A.K. observed that the provisions of the Co-operative Societies Act, 1986 do not take away the rights of creditors to invoke the Consumer Protection Act...

No Expert Evidence To Prove Negligence In Cosmetic Treatment, Bengaluru Consumer Commission Dismisses Complaint Against Oliva Clinic

The Additional District Consumer Disputes Redressal Commission, Bengaluru, comprising Syed Anser Kaleem (President), Sharavathi S.M. (Member) and Jyothi N. (Member), dismissed the consumer complaint filed against Oliva Skin and Hair Clinic and its doctors, holding that the complainant failed to establish negligence or deficiency in service through any expert medical evidence and that...

Consumer Failed To Rebut Investigator's Findings; Delhi State Commission Sets Aside Mediclaim Reimbursement Order

The Delhi State Consumer Disputes Redressal Commission, comprising Justice Sangita Dhingra Sehgal (President) and Bimla Kumari (Member), allowed the appeal filed by Bajaj Allianz General Insurance Co. Ltd. and set aside the District Commission's order directing reimbursement of a mediclaim amount, holding that the insurer had rightly repudiated the claim on the basis of the investigator's...

Kurnool Consumer Commission Directs HDFC Life To Pay ₹50 Lakh Insurance Claim; Holds Ambiguity In Proposal Form Questions Must Be Construed Against Insurer

The District Consumer Disputes Redressal Commission, Kurnool, comprising Sri Karanam Kishore Kumar (President), Sri N. Narayana Reddy (Member), and Smt. S. Nazima Kausar (Member), has directed HDFC Life Insurance Company Ltd. to pay a ₹50 lakh death claim, holding that an insurer cannot repudiate a claim based on alleged non-disclosure when the questions in the proposal form are ambiguous...

CCPA Fines PhysicsWallah ₹5 Lakh For 'Basket Sneaking', 'Confirm Shaming' And 'Forced Action'; Imposes ₹1 Lakh Penalty On McAfee Over Dark Patterns

The Central Consumer Protection Authority (CCPA), headed by Chief Commissioner Nidhi Khare and Commissioner Anupam Mishra, has imposed penalties on PhysicsWallah Limited and McAfee Software India Private Limited for deploying "dark patterns" that misled consumers and influenced their choices on digital platforms. The Authority imposed a penalty of ₹5 lakh on PhysicsWallah and ₹1 lakh...

Passengers Forced To Travel Standing Despite Confirmed Tickets: Bhojpur Consumer Commission Holds Railways Liable For Deficiency In Service

The District Consumer Disputes Redressal Commission, Bhojpur, Ara, comprising President Krishna Pratap Singh and Member Kamal Kishore Singh, has held the North Central Railway and the Ministry of Railways liable for deficiency in service after a passenger and his companions, despite holding confirmed reserved tickets, were unable to occupy their allotted seats and had to complete their...

Bengaluru Consumer Commission Directs Hero MotoCorp And Dealers To Refund Motorcycle Cost Over Persistent Engine Defect

The Bengaluru Additional District Consumer Disputes Redressal Commission comprising Syed Anser Kaleem (President), Sharadhi S.M. (Member) and Jyothi N.B. (Member) held Hero MotoCorp Ltd. and its dealers liable for deficiency in service for failing to rectify recurring defects in a newly purchased motorcycle and directed them to refund the vehicle's price after deducting 10%...

Maharashtra State Commission: Pre-Printed Consent Form Without Disclosure Of Surgical Risks Is Not Valid Informed Consent; Doctor Liable For Deficiency In Service

The State Consumer Disputes Redressal Commission, Maharashtra, comprising Mukesh V. Sharma (Presiding Member) and Poonam V. Maharshi (Member), held an ophthalmic surgeon liable for deficiency in service for obtaining consent through a pre-printed form without adequately informing the patient of the material risks associated with the surgery. The Commission partly allowed the complaint...

Kurnool Consumer Commission Directs FirstCry To Refund Order Amount, Pay ₹50,000 Compensation For Unfair Trade Practice

The District Consumer Disputes Redressal Commission, Kurnool, comprising Sri Karanam Kishore Kumar (President), Sri N. Narayana Reddy (Member) and Smt. S. Nazima Kausar (Member), has directed FirstCry.com to refund the amount paid by a consumer and pay compensation after finding deficiency in service and unfair trade practice in cancelling an order, withholding the refund amount and marking...

Thrissur Consumer Commission Holds Central Bank Liable For Loss Of Original Pattayam Deposited For Loan; Awards ₹2.5 Lakh Compensation

The District Consumer Disputes Redressal Commission, Thrissur, comprising Sri. C.T. Sabu (President), Smt. Sreeja S. (Member) and Sri. Ram Mohan R. (Member), held the Central Bank of India liable for deficiency in service for losing the original Pattayam deposited by a borrower as security for an agricultural loan and directed it to pay compensation of ₹2.5 lakh along with...

Delhi State Consumer Commission Sets Aside Reimbursement Order, Upholds Mediclaim Repudiation Over Fabricated Hospital Records

The Delhi State Consumer Disputes Redressal Commission comprising Justice Sangita Dhingra Sehgal (President) and Bimla Kumari (Member) allowed the appeal filed by Bajaj Allianz General Insurance Company Ltd. and set aside the District Commission's order directing reimbursement of the mediclaim amount, holding that the insurer had rightly repudiated the claim on the basis of the...

Kupwara Consumer Commission Holds Bajaj Allianz Liable For Inadequate Assessment Of Fire Loss In Insured Poultry Farm

The District Consumer Disputes Redressal Commission, Kupwara, comprising President Peerzada Qousar Hussain and Member Ms. Nyla Yaseen, held Bajaj Allianz General Insurance Company Ltd. liable for deficiency in service after finding that the assessment of losses suffered by an insured poultry farm in a fire incident was grossly inadequate. The Commission observed that a surveyor's...