Consumer Cases
Chandigarh Consumer Commission Order Asics India To Refund Price Of Defective Shoes, Pay Rs.10,000 Compensation
The Chandigarh Consumer Disputes Redressal Commission held Asics India Pvt. Ltd. liable for deficiency in service and unfair trade practice for failing to replace or refund the amount for a defective pair of running shoes, despite approving the consumer's claim for exchange. The bench presided by Mr. Amrinder Singh Sidhu along with Mr. Brij Mohan Sharma as member directed the shoe company...
Confirmed Booking, No Check-In: Consumer Commission Holds OYO Liable For Deficiency In Service
The District Consumer Disputes Redressal Commission, Thiruvananthapuram, comprising President Sri P.V. Jayarajan and Members Smt. Preetha G. Nair and Sri Viju V.R., has held OYO Hotels and Homes Pvt. Ltd. and its partner hotel jointly liable for deficiency in service and unfair trade practice for denying a consumer check-in despite a confirmed and fully paid booking. The Commission observed...
Immigration Consultant Liable For Misrepresenting Canadian College Admission, Chandigarh Consumer Commission Orders ₹12.35 Lakh Refund
The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh, comprising President Mr. Amrinder Singh Sidhu and Member Mr. B.M. Sharma, has held Ravinder Singh, proprietor of BB Council, an immigration consultancy, and Pushpinder Kaur liable for deficiency in service and unfair trade practice for misrepresenting that a student's admission to a Canadian college had been secured...
Bus Operator Liable For Loss Of Passenger's Suitcase Due To Staff Negligence: Bastar Consumer Commission
The District Consumer Disputes Redressal Commission, Uttar Bastar Kanker, comprising President Smt. Sujata Jaswal and Member Shri Dakeshwar Soni, has held Mahindra Travels and its Manager liable for deficiency in service for losing a passenger's suitcase during a bus journey.The Commission observed that once a transport operator takes custody of a passenger's luggage, it owes a duty of...
Passenger Forced To Purchase Last-Minute Tickets After Flight Disruption: Chandigarh Consumer Commission Holds IndiGo, Turkish Airlines Liable
The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh, comprising President Pawanjit Singh and Member B.M. Sharma, has partly allowed a consumer complaint against IndiGo Airlines and Turkish Airlines. The Commission held the airlines liable for deficiency in service after a sudden flight disruption forced the complainant to purchase expensive last-minute tickets to...
Chandigarh Consumer Commission Holds Diet Clinic Liable For Failure To Provide Promised Personalized Diet Services
The Chandigarh District Consumer Disputes Redressal Commission, presided by Mr. Pawanjit Singh along with Mr. B.M. Sharma as a member, has directed a Diet Clinic based in Chandigarh to refund Rs.28,000/- to a woman on account of failure to provide personalized diet plans as promised to her. The Commission held that despite receiving payment for personalized diet services, the Diet...
Failure To Refund Cancelled Booking Amount: Chandigarh Consumer Commission Holds Airbnb Liable
The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh, comprising President Mr. Amrinder Singh Sidhu and Member Mr. B.M. Sharma, has partly allowed a consumer complaint against Airbnb India Pvt. Ltd. for failing to refund a booking amount despite acknowledging the complainant's entitlement to the refund. The Commission held that Airbnb's failure to process the refund...
Federal Bank Liable For Illegally Retaining Borrower's Original Title Deeds After Loan Closure: Palakkad Consumer Commission
The District Consumer Disputes Redressal Commission, Palakkad, comprising President Sri Vinay Menon V. and Members Smt. Vidya A. and Sri Krishnankutty N.K., has held Federal Bank liable for deficiency in service for arbitrarily retaining a borrower's original title deeds for more than a year after closure of the secured loan. The Commission observed that the bank failed to justify the...
Hostel Directed To Refund Rs.30,000 To Student Over Poor Food, Lack Of Wi-Fi And Maintenance: Kangra Consumer Commission
The District Consumer Disputes Redressal Commission, Kangra at Dharamshala, comprising President Mr. Hemanshu Mishra and Members Ms. Arti Sood and Sh. Narayan Thakur, held Nalanda Living Hostel liable for deficiency in service. The Commission observed that accepting upfront commercial charges while failing to provide basic, habitable amenities such as palatable food and internet...
Delhi Consumer Commission Holds Forbcorp Liable For Deficient Holiday Services
The District Consumer Disputes Redressal Commission, South Delhi Comprising Monika A. Srivastava (President) and Kiran Kaushal (Member), has held Forbcorp Private Limited liable for deficiency of service for failing to provide the promised holiday services. The Commission allowed the complaint and held that an agreement denying a refund under any circumstances is unconscionable and amounts to...
Vishal Mega Mart Liable For Selling Expired Maggi Noodles; Kurnool Consumer Commission
The District Consumer Disputes Redressal Commission, Kurnool, comprising President Karanam Kishore Kumar and Member S. Nazima Kausar, has held Vishal Mega Mart liable for selling an expired packet of Maggi Atta Instant Noodles. The Commission observed that the sale of expired food products constitutes a grave violation of consumer rights and poses a significant threat to public health...