Parle Biscuit Company, Retailer Liable For Selling Underweight Biscuit Packet: Kannur Consumer Commission

The District Consumer Disputes Redressal Commission, Kannur, comprising President Ravi Susha and Members Molykutty Mathew and Sajeesh K.P., has held Parle Biscuit Company and a retailer liable for selling an underweight biscuit packet, holding that selling an underweight product amounts to an unfair trade practice. The Commission also observed that a retailer cannot escape liability...

IBC Moratorium Against Company Doesn't Bar Consumer Complaints Against Promoters, Directors : Supreme Court

The Supreme Court on Monday (July 27) observed that an operation of a moratorium under the Insolvency & Bankruptcy Code, 2016, against a residential project development company would not be a ground to reject the consumer complaints against its promoters/directors. “In the present case, Respondent No.1 alone is the corporate debtor against whom the CIRP has been initiated. No...

Insurer Can't Restrict Stem Cell Therapy Claim Using 'Modern Treatment' Clause: Ernakulam Consumer Commission

The District Consumer Disputes Redressal Commission, Ernakulam, comprising President D.B. Binu and Members V. Ramachandran and Sreevidhia T.N., has held that National Insurance Company Ltd. cannot arbitrarily restrict reimbursement for recognised life-saving procedures such as stem cell transplantation by mechanically invoking "Modern Treatment" sub-limits. The Commission observed...

National Insurance Co. Can't Deny Fire Insurance Claim While Relying On Surveyor's Report: Baramulla Consumer Commission

The District Consumer Disputes Redressal Commission, Baramulla/Bandipora, comprising President Peerzada Qousar Hussain and Member Ms. Nyla Yaseen, directed National Insurance Company Ltd. to compensate a shopkeeper for losses suffered in a fire incident after holding that the insurer could not deny receipt of the claim while simultaneously relying on a surveyor's report prepared pursuant to...

States With Less Than 1000 Consumer Cases May Abolish Some District Commissions : Supreme Court

The Supreme Court recently clarified that States where the total pendency of consumer cases is below 1,000 may abolish some District Consumer Disputes Redressal Commissions and entrust their work to serving judicial officers, subject to the prior concurrence of the jurisdictional High Court. The direction was issued in continuation of the Court's February 11, 2026 order, which had...

Delhi Consumer Commission Declares Its Own Refund Order 'Non-Est' After NCLT-Approved Plan-A Is Implemented

The District Consumer Disputes Redressal Commission-I (North District), Delhi, comprising President Divya Jyoti Jaipuriar and Members Ashwani Kumar Mehta and Harpreet Kaur Charya, held that its earlier refund order in favour of the homebuyers had become non-est and incapable of execution in view of the subsequent approval and implementation of the NCLT-approved Plan-A. The Commission held...

HP Liable For Concealing Laptop Display Panel Specifications: Ranga Reddy Consumer Commission

The District Consumer Disputes Redressal Commission, Ranga Reddy, comprising President Smt. Chinthineni Latha Kumari and Members Smt. Madhavi Sasanakota and Smt. K. Kathiyayani Khanday, held HP India Sales Private Limited guilty of deficiency in service and unfair trade practice for concealing the laptop's display panel specifications, using misleading advertisements, and wrongfully denying...

Health Insurance Policy Cancellation: Gurugram Consumer Commission Holds Niva Bupa, Yashoda Hospital Liable

The District Consumer Disputes Redressal Commission, Gurgaon, comprising President Shri Sanjeev Jindal and Members Ms. Jyoti Siwach and Ms. Khushwinder Kaur, held Yashoda Superspeciality Hospital and Niva Bupa Health Insurance Company Limited guilty of deficiency in service in a case where the complainant alleged arbitrary cancellation of his health insurance policy and irregular hospital...

NCDRC Condones 1453-Day Delay In Filing Revision Petition, Grants Benefit Of Section 14 Limitation Act

The National Consumer Disputes Redressal Commission (NCDRC), comprising Justice Saroj Yadav (Presiding Member), condoned a delay of 1453 days in filing a revision petition by Opposite Party M/s Koncept Automobiles Pvt. Ltd., holding that the period spent bona fide prosecuting remedies before different judicial forums was liable to be excluded under Section 14 of the Limitation Act. The...

Insurer Not Liable For Theft Loss If Policy Doesn't Cover Burglary: Gujarat State Consumer Commission

The Gujarat State Consumer Disputes Redressal Commission, Ahmedabad, comprising A.C. Raval (Presiding Member) and P.R. Shah (Member), upheld the dismissal of a consumer complaint against Shriram General Insurance Co. Ltd., holding that an insurer cannot be compelled to indemnify theft or burglary losses when the insurance policy does not cover such risks. The Commission further held that...

Ernakulam Consumer Commission Holds Qatar Airways Liable For Denying Boarding On Return Journey

The District Consumer Disputes Redressal Commission, Ernakulam, comprising President D.B. Binu and Members V. Ramachandran and Sreevidhia T.N., held Qatar Airways guilty of deficiency in service and unfair trade practice for allowing a family to travel from Italy to India after verifying their travel documents, but subsequently refusing to permit their minor children to complete the...

Life Insurance Policy Cannot Be Equated With Recurring Deposit; Maturity Proceeds Depend on Policy Terms and Risk Factors: J&K State Commission

The Jammu & Kashmir State Consumer Disputes Redressal Commission (JKSCDRC), Jammu, comprising Smt. Nighat Sultana (President (O)) and Sh. Maheep Gupta (Member), has upheld the dismissal of a consumer complaint against the Life Insurance Corporation of India (LIC), holding that a life insurance policy cannot be equated with a recurring deposit, as the maturity proceeds depend upon...