Emirates Airline Liable For Forcing Passengers To Pay For Pre-Booked Seats Despite Free Availability: Mumbai State Commission

The Mumbai State Consumer Disputes Redressal Commission bench comprising S.P Tavade, President and Vijay C. Premchandani, Member has held Emirates Airlines liable for forcing the complainants to pay a premium amount to pre-book their flight seats and not providing correct information regarding availability of free seats. Brief facts: The complainants booked flight tickets from...

Kupwara Consumer Commission Holds Bajaj Allianz Liable For Underpayment Of Fire Insurance Claim; Orders Compensation To Fire-Affected Shop Owner

The District Consumer Disputes Redressal Commission, Kupwara, comprising Peerzada Qousar Hussain, President, and Ms. Nyla Yaseen, Member, held Bajaj Allianz General Insurance Company Ltd. liable for deficiency in service and unfair trade practice for underpaying the fire insurance claim of the complainant's shop. The Commission directed the Insurance Company to pay ₹4,76,190/-...

Delhi State Consumer Commission Orders SBI To Compensate Customer For Wrongly Bounced Car Loan Cheques

The Delhi State Consumer Disputes Redressal Commission, comprising Ms. Bimla Kumari, Presiding Member, found SBI guilty of deficiency in service for dishonoring 11 EMIs via ECS and wrongly charging bounce fees, despite sufficient balance in the customer's account. The Commission set aside the District Forum's order and directed SBI to pay ₹1,50,000 for mental agony and ₹20,000...

West Bengal REAT Clarifies That Interest On Delay Shall Be Calculated Using SBI MCLR Rate

West Bengal Real Estate Appellate Tribunal (“Tribunal”) comprising Justice Rabindranath Samanta (Chairperson) and Dr. Subrat Mukherjee (Technical/Administrative Member) clarified that interest payable under the RERA order shall be computed based on the State Bank of India's Marginal Cost of Lending Rate (“MCLR”) plus 2%, rather than the Prime Lending Rate (PLR). Rule 17 of the...

Baramulla District Consumer Commission Holds Himalayan Motors Liable For Supplying Defective Vehicle

The District Consumer Disputes Redressal Commission, Baramulla, comprising Peerzada Qousar Hussain, President, and Ms. Nyla Yaseen, Member, held Himalayan Motors (Seller) jointly and severally liable for deficiency in service and unfair trade practice for delivering a defective Supro Profit Truck Maxi VX WD vehicle. Facts and Background: Mr. Mohammed Altaf Puju, a resident of...

Ernakulam Consumer Commission Holds Aditya Birla Health Insurance Liable For Wrongful Claim Rejection

The District Consumer Disputes Redressal Commission, Ernakulam, bench comprising Shri D.B. Binu, President, Shri V. Ramachandran, Member, and Smt. Sreevidhia T.N, Member, held M/s Aditya Birla Health Insurance Company Ltd. liable for deficiency in service and unfair trade practice for unjustly repudiating the complainant's cashless and reimbursement claims arising from an accidental...

Bombay High Court Upholds Maharashtra Real Estate Appellate Tribunal's Decision To Impose Interest On Keyana Estate For Delayed Possession

The Bombay High Court (“High Court”) bench, comprising Justice N. J. Jamadar, upheld the Maharashtra Real Estate Appellate Tribunal's (“Tribunal”) decision holding Keyana Estate liable for the delay in handing over possession. High Court observed that under RERA, interest on delayed possession continues until actual physical possession is handed over with...

Ernakulam District Consumer Commission Orders HP India And Sysmantech To Refund And Compensate Over Defective Laptop

The Ernakulam District Consumer Disputes Redressal Commission, comprising Shri D.B. Binu, President, Shri V. Ramachandran, Member, and Smt. Sreevidhia T.N., Member, held HP India Sales Pvt. Ltd. and Sysmantech jointly and severally liable for deficiency in service and unfair trade practice for supplying a defective HP OMEN 16.1” gaming laptop. The Commission directed them to...

National Consumer Commission Sets Aside Medical Negligence Finding Against Ajanta Hospital In Bedsores-Related Death Case

The National Consumer Disputes Redressal Commission, New Delhi, bench comprising Justice A.P. Sahi, President, and Mr. Bharatkumar Pandya, Member, set aside the order of the Uttar Pradesh State Consumer Disputes Redressal Commission that had held the appellants liable for medical negligence leading to the death of Shyam Sunder Chaturvedi, and partly allowed the appeal Brief Facts...

Failure To Furnish All Property Documents For Legal Verification Of Title Is Deficiency In Service: Bangalore Consumer Commission Holds Merusri Developers Liable

The District Consumer Disputes Redressal Commission Bangalore (Urban) bench comprising H. Channegowda, President, K Anita Shivakumar, Member and Suma Anil Kumar, Member has held a Real estate developer- Merusri Developers Pvt. Ltd. and its officials liable for failing to furnish all documents to the buyer for legal verification of the property on which his villa was to be constructed by...

Amazon, Apple Held Liable For Deficiency In Service: District Consumer Commission Directs Refund Of ₹61,999 To Consumer

The District Consumer Disputes Redressal Commission, Jodhpur , has directed Amazon India, Apple India, and the seller to jointly refund ₹61,999 to a consumer for a defective iPhone, holding them liable for deficiency in service and unfair trade practice. The Commission, comprising Dr. Yatish Kumar Sharma, President, and Dr. Anuradha Vyas, Member, imposed a joint liability of Rs....

Ernakulam Consumer Commission Holds Prima Everlast Roof Makers Liable For Faulty Roof, Orders Full Refund With Compensation

The Ernakulam District Consumer Disputes Redressal Commission, comprising Shri D.B. Binu, President, Shri V. Ramachandran, Member, and Smt. Sreevidhia T.N., Member, held Pradeep Kumar S. (owner of M/s Prima Everlast Roof Makers) liable for deficiency in service and unfair trade practices for failing to complete the truss roofing properly, causing leakage and structural defects. Brief Facts...