Consumer Cases
Socks Branded 'MARC' Sold As ' Marc Jacobs' on Amazon, Chandigarh State Commission Holds Amazon, Its Seller Liable For Unfair Trade Practices
The State Consumer Disputes Redressal Commission, Chandigarh bench comprising Justice Raj Shekhar Attri (President) and Mr Rajesh K. Arya (Member) held Amazon and its listed seller, V.K. Knitting Industries liable for unfair and restrictive trade practices for selling socks under the name of 'Marc Jacobs', which in reality had the branding of 'MARC'. Amazon continued to list it under Marc...
No More A Consumer In Insurance Claim If Car Is Sold To 3rd Party, Chandigarh District Commission Dismisses Complaint Against Future Generali
The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh (President) and Surjeet Kaur (Member) dismissed a consumer complaint against Future Generali India Insurance Co. Ltd. noting that the Complainant had earlier already settled a claim with the insurance company on a net salvage basis and sold the vehicle to a third party, without informing...
Odisha RERA To Provide The Details Of Past Real Estate Projects Of Promoters To Allottees
The Odisha Real Estate Regulatory Authority (RERA) has issued a directive under Section 37 of the RERA 2016, requiring promoters, builders, and developers to disclose details of their previous projects at the time of registering a new real estate project. The aim of this directive is to ensure that homebuyers or allottees are provided with necessary information to make informed...
REAT Haryana: The Amended Affordable Housing Policy Cannot Be Applied Retrospectively To Alter The Pre-Existing Agreement
Haryana Real Estate Appellate Tribunal ('Tribunal') bench comprising of Justice Rajan Gupta (Chairman) and Anil Kumar Gupta (Technical Member), has held that the Affordable Housing Policy (amendment) 2019 cannot be applied retrospectively to alter the financial obligations outlined in the pre-existing agreement. Accordingly, the tribunal has set aside the order dated 27.09.2022, issued...
UPRERA Issues New Standard Operating Procedure For Withdrawal Of Project Registration
Uttar Pradesh Real Estate Regulatory Authority (UPRERA) has released a new Standard Operating Procedure (SOP) for withdrawal of project registration. The SOP has been released to meet the demands of those promoters who fail to continue with real estate projects due to reasons such as lack of demand and financial crises. Pre-conditions for Application Promoters must...
Chandigarh District Commission Holds Turkish Airlines Liable For Failure To Refund Amount For Cancelled Flight During Covid-19
The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench comprising Amrinder Singh Sandhu (President) and BM Sharma (Member) held Turkish Airlines liable for deficiency in services and unfair trade practices for failing to refund the full amount of the ticket which was cancelled due to the Covid-19 pandemic and the subsequent lockdown imposed by the Government of...
Seat Filled With Dirt, No Safety Vest Provided, Jodhpur District Commission Holds Spice Jet Liable For Deficiency In Service
The District Consumer Disputes Redressal Commission, Jodhpur-II bench comprising Dr Shyam Sundar Lata (President) and Afsana Khan (Member) held Spice Jet liable for deficiency in services of providing seat filled with dirt and no safety vest with the Complainant's seat. The bench directed Spice Jet to pay a compensation of Rs.15,000/- to the Complainant along with Rs.5,000/- for...
Persisting Defects in Lancers Cedia Car Despite Service, Delhi District Commission Holds Excel Motors Liable
The District Consumer Disputes Redressal Commission–X, Delhi bench comprising Monika Aggarwal Srivastava (President), Dr Rajender Dhar (Member) and Ritu Garodia (Member) held Excel Motors, Mitsubishi's authorised Service Centre liable for deficiency in services for failure to repair the vehicle despite Complainant paying Rs. 3,44,000/-. The bench directed the service centre to...
TNREAT Orders Hiranandani Realtors To Register The Entire Township Project Under RERA As One Unit
The Tamil Nadu Real Estate Appellate Tribunal (Tribunal) bench, comprising of Justice M. Duraiswamy (Chairperson) and R. Padmanabhan (Judicial Member), has ordered Hiranandani Realtors to register the entire Township project, which includes many high-rise buildings, under The Real Estate Regulatory Authority (RERA) as one unit. Furthermore, Tribunal has also ordered Hiranandani Realtors...
Consumer Cases Weekly Round-Up: 4th to 10th March, 2024
Karnataka High Court Karnataka HC Directs State Government To Appoint Chairperson And Members To Karnataka Real Estate Appellate Tribunal Case: Sri Mathew Thomas V/S State of Karnataka The Karnataka High Court bench comprising of Justice M. Nagaprasanna has directed the State government of Karnataka to expeditiously appoint chairperson and members to Karnataka Real...
Haryana State Commission Reduces Insurer's Liability, Says, Survey Report Should Be Relied Upon
The State Consumer Disputes Redressal Commission, Haryana bench comprising Naresh Katyal (Presiding Member) modified an order of the District Commission, Kurukshetra ordering New India Assurance Company Ltd. to disburse Rs. 2,27,500/- for an accidental claim. The State Commission noted that the surveyor assessed the damage equivalent to 1,23,314.05/-. Therefore, it must be considered...
Matrimony.com Held Liable For Non-delivery And Loss Of Marriage Videos, Ernakulam District Commission Orders Refund, Rs. 1 Lakh Compensation
The District Consumer Disputes Redressal Commission, Ernakulam (Kerala) bench comprising Shri D.B. Binu (President), Shri V. Ramachandran (Member) and Smt. Sreevidhia (Member) held Matrimony.com Limited liable for failure to deliver the promised videos of a marriage reception. The District Commission held it liable for deficiency in service, negligence and unfair trade practice....












