NCDRC Holds Vatika Limited Liable For Delay In Construction Of Residential Project

The National Consumer Disputes Redressal Commission, presided by Ram Surat Ram Maurya (member) and Bharatkumar Pandya(member), held Vatika Limited liable for deficiency in service over delay in the construction of the residential space on the plot booked by the complainant. Contentions of the Complainant The complainant booked a plot with Vatika Ltd, a real estate company, and paid...

Can't Order Furnishing Of Denied Information U/s Sec. 18, RTI Act, Inquiry is Limited To 'Intentional' Denial: CIC

The Central Information Commission, New Delhi bench comprising Shri Heeralal Samariya (Chief Information Commissioner) dismissed a complaint filed by an aggrieved consumer whose requested information was not appropriately furnished by the Department of Consumer Affairs, allegedly. The Central Information Commission noted that the scope of a complaint under Section 18 was limited to...

Failure To Deliver Missing Items Or Provide Refund, North Delhi District Commission Directs Big Bazar Liable For Deficiency In Service

The District Consumer Disputes Redressal Commission-I (North District), Delhi bench comprising Divya Jyoti Jaipuriar (President), Ashwini Kumar Mehta (Member) and Harpreet Kaur Charya (Member) held Big Bazar liable for deficiency in services and unfair trade practices for failure to refund money for the items missing in the order delivered to the Complainant. The bench directed Big Bazar...

Downgrading Tickets From 2nd AC To 3rd AC Without Prior Notification, Chandigarh District Commission Holds Chandigarh Railways And IRCTC Liable

The District Consumer Disputes Redressal Commission-I, Chandigarh bench comprising Pawanjit Singh (President) and Suresh Kumar Sardana (Member) held Chandigarh Railways and IRCTC liable of deficiency in services and unfair trade practices for unilaterally downgrading the train tickets from 2nd AC berths to that of 3rd AC. The bench noted that they were obligated to provide refund to...

H.P. State Commission Holds Oriental Insurance Co. Liable For Repudiating Insurance Claim Solely Due To Delayed Intimation, Orders To Pay Rs. 7.9 Lakhs

The State Consumer Disputes Redressal Commission Shimla (Himachal Pradesh) bench comprising Justice Inder Singh Mehta (President) held Oriental Insurance Company Limited liable for deficiency in service for rejecting a claim solely only based on delayed intimation of the damage to the insurance company. The bench set aside the decision of the Shimla District Commission and...

Can't Repudiate Claim Based On Clauses Not Supplied To Insured, North Delhi District Commission Holds National Insurance Co. Liable

The District Consumer Disputes Redressal Commission-I (North District), Delhi bench comprising Divya Jyoti Jaipuriar (President), Ashwani Kumar Mehta (Member) and Harpreet Kaur Chayra (Member) held National Insurance Co. Ltd. liable for deficiency in service for repudiation of a valid claim, based on an exclusion clause which was never supplied to the Complainant. The bench directed...

Broken Seats In Business Class, Passengers Forced To Use Stools; Chandigarh District Commission Holds Air India Liable

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh (President) and Suresh Kumar Sardana (Member) held Air India liable of deficiency in services for failure to provide services to the Complainants who booked flight tickets from New York to Delhi worth Rs. 8,24,964/-. During their journey, the complainants were forced to use stools...

Failure To Transfer Insurance Policy After Vehicle Purchase, No Privity Of Contract; Bihar State Commission Rejects Policy Benefits To New Owner

The State Consumer Disputes Redressal Commission, Bihar bench comprising Justice Sanjay Kumar (President) and Mr Shamim Akhtar (Judicial Member) dismissed an appeal filed by the Complainant who claimed to be a valid beneficiary of an insurance policy for a motorcycle purchased by the original owner before the transfer. The State Commission observed that even though the motorcycle's...

Unilateral Cancellation Of Order And Failure To Refund In Source Account, Bangalore District Commission Holds Myntra Liable

The District Consumer Disputes Redressal Commission, Bangalore (Karnataka) bench comprising M. Shobha (President), Suma Anil Kumar (Member) and Anita Shivakumar (Member) held Myntra of unfair trade practices for unilaterally cancelling an order without the consumer's consent and crediting the refund amount as store credit in Myntra account. The bench directed it to either complete...

Ernakulam District Commission holds Asten Properties Liable For Delay In Handing Over The Booked Flat

The Ernakulam District Consumer Disputes Redressal Commission, headed by D.B. BInu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held Asten Properties liable for deficiency in service and unfair trade practices over the delay in handing over the booked flat. Despite the developer's argument about the existence of an arbitration clause, the commission emphasized...

Hotel Booked Through MakeMyTrip Denies Accommodation, Traveller Left Stranded; Bangalore District Commission Holds MakeMyTrip Liable

The District Consumer Disputes Redressal Commission, Bangalore (Karnataka) bench comprising M Shobha (President), K Anita Shivakumar (Member) and Suma Anil Kumar (Member) held MakeMyTrip liable for deficiency in services and unfair trade practices for failure to assist the Complainant when a hotel based in London informed him that no reservation existed in his name. The bench directed it...

MahaRERA Becomes The First Regulatory Authority To Release Guidelines For Retirement Housing Projects.

The Maharashtra Real Estate Regulatory Authority (MahaRERA) took a significant step forward by unveiling draft model guidelines to meet the unique requirements of senior citizen housing projects. This makes MahaRERA the first housing regulatory body in India to formalize regulations specifically for retirement housing projects. Previously, the Ministry of Housing and Urban...