Thrissur Consumer Commission Holds Mother Hospital Liable For Colonoscopy Without Patient's Informed Consent

The District Consumer Disputes Redressal Commission, Thrissur, comprising President Sri C.T. Sabu and Members Sreeja S. and Ram Mohan R., has held the Director of Mother Hospital, Thrissur, its Medical Superintendent and the doctor who advised and performed a colonoscopy liable for medical negligence and deficiency in service for conducting the elective procedure without obtaining the...

Hotel Liable For Guest's Injury Caused By Unsafe Premises, Hospitality Providers Must Ensure Guests' Safety: Chandigarh Consumer Commission

The District Consumer Disputes Redressal Commission, Chandigarh, comprising Amrinder Singh Sidhu (President) and Brij Mohan Sharma (Member), held Manor Luxury Service Apartments liable for deficiency in service after the complainant slipped and sustained a foot injury due to unsafe conditions on the premises. The Commission partially allowed the complaint and observed that a hospitality...

Consumer Law Half Yearly Digest: 2026[JANUARY-JUNE]

Supreme Court Financier Can't Claim Insurance Over Theft Of Vehicle Surrendered By Insured Owner : Supreme Court Cause Title: K. PRAKASHCHAND VERSUS ORIENTAL INSURANCE CO. LTD. Citation: 2026 LiveLaw (SC) 634 The Supreme Court has held that a mere surrender of an insured vehicle by its owner to another person, who had financed the purchase of a vehicle, would not be...

Kerala Water Authority Liable For Issuing Arbitrary Water Bills Despite Unchanged Meter Readings: Thrissur Consumer Commission

The District Consumer Disputes Redressal Commission, Thrissur, comprising President Sri C.T. Sabu and Members Sreeja S and Ram Mohan R , has held the Kerala Water Authority (KWA) liable for deficiency in service and unfair trade practice for issuing arbitrary water bills despite recording the same meter reading over consecutive billing cycles. The Commission observed that raising...

Air Arabia Liable For Wrongfully Denying Boarding To Passenger Over 'Non-Machine Readable' Passport: Coimbatore Consumer Commission

The District Consumer Disputes Redressal Commission, Coimbatore, comprising President Thiru. R. Thangavel and Member Thiru. P. Marimuthu, has held Air Arabia liable for deficiency in service for arbitrarily denying boarding to a passenger on the ground that his passport was allegedly "not machine readable." The Commission observed that the airline failed to establish any valid basis for...

Mumbai Consumer Forum Admits Case Against PVR Over Technical Glitches, Delayed Screening Of 'Dhurandhar: The Revenge' Film

A District Consumer Disputes Redressal Commission (DCDRC) has admitted a complaint against multiplex company PVR Cinemas for alleged 'deficiency' in screening of Bollywood film 'Dhurandhar: The Revenge' and has issued notice to it.The DCDRC coram comprising Samindara Surve (President) and Sameer Kamble (Member) in its July 2 order, admitted the complaint filed by one Snigdha Khandelwal, who...

SBI Liable For Disclosing Customer's Savings Account Details To Employer Without Consent: Lakhimpur Kheri Consumer Commission

The District Consumer Disputes Redressal Commission, Lakhimpur Kheri, comprising President Abhimanyu Lal Srivastava and Members Dr. Alok Kumar Sharma and Smt. Joohi Quddusi, has held the State Bank of India (SBI) liable for deficiency in service for disclosing a customer's personal bank account details to his employer without his consent. The Commission observed that a bank cannot share...

NCDRC Condones 12-Day Delay In LIC Housing Finance's Written Statement, Directs State Commission To Take Written Statement On Record

The National Consumer Disputes Redressal Commission (NCDRC), comprising Justice Saroj Yadav (Presiding Member), set aside an order of the Delhi State Consumer Disputes Redressal Commission rejecting LIC Housing Finance Ltd.'s application for condonation of delay in filing its written statement. Holding that the State Commission failed to consider the date of e-filing of the written statement,...

Misleading Ad Row: NCDRC Criticises District Commission For Issuing Bailable Warrants Against Salman Khan Without Hearing Him

The National Consumer Disputes Redressal Commission critcized the District Consumer Redressal Commission Jaipur, (DCRC) for issuing bailable warrants as well as other orders against Salman Khan, over an alleged misleading advertisement by Rajshree Pan Masala starring the actor, without making a "minimum effort" to explore distinction of a misleading ad from shadow marketing. The commission...

Consumer Law Monthly Round-Up: June 2026

Supreme Court Financier Can't Claim Insurance Over Theft Of Vehicle Surrendered By Insured Owner : Supreme Court Cause Title: K. PRAKASHCHAND VERSUS ORIENTAL INSURANCE CO. LTD. Citation: 2026 LiveLaw (SC) 634 The Supreme Court has held that a mere surrender of an insured vehicle by its owner to another person, who had financed the purchase of a vehicle, would not be...

Delhi Consumer Commission Holds Tata AIG Liable For Wrongfully Repudiating Insurance Claim

The District Consumer Disputes Redressal Commission, South-II, Delhi, comprising Monika Aggarwal Srivastava (President), Dr. Rajender Dhar (Member), and Ritu Garodia (Member), held Tata AIG Insurance Company Ltd. liable for wrongfully repudiating the complainant's insurance claim. The Commission allowed the complaint and held that the insurer's failure to adopt a fair, transparent,...

Employee Cannot Invoke Consumer Forum For Gratuity Claims Against Employer: Kerala High Court

The Kerala High Court has held that an employee claiming gratuity from an employer cannot be treated as a "consumer" under the Consumer Protection Act, 2019 and, therefore, consumer commissions lack jurisdiction to entertain such disputes.Justice Ziyad Rahman A.A delivered the judgment in a petition seeking to quash an order of the District Consumer Disputes Redressal Commission,...