Consumer Cases
Consumer Commission Directs SBI To Pay ₹7 Lakh To Advocate For Negligence In Depositing Exam Fee
The District Consumer Disputes Redressal Commission, Kanpur Nagar, presided over by President Vinod Kumar and Member Neelam Yadav, has directed the State Bank of India to pay ₹7,00,000 as compensation along with 7% simple interest and ₹10,000 as litigation cost to Advocate Avneesh Verma. The order was passed for the bank's negligence in failing to deposit his A.P.O. 2015 examination...
Karnataka State Commission Holds Bank of Baroda Liable For Failing To Return Borrowers' Title Deeds After Loan Settlement
The Karnataka State Consumer Disputes Redressal Commission has held the Bank of Baroda liable for deficiency of service for failing to return the borrowers' original title deeds even six months after the loan settlement. The Commission partly allowed the appeal, modifying the effective date of the penalty in accordance with the applicable RBI circular, and set aside the separate...
Chandigarh Consumer Commission Holds Samsung Liable For Defective LED TV; Orders Refund And Compensation
The District Consumer Disputes Redressal Commission-II, Chandigarh, bench comprising Amrinder Singh Sidhu (President) and B.M. Sharma (Member), held Samsung India Electronics Pvt. Ltd. liable for deficiency in service and unfair trade practice for failing to refund the amount of a defective LED TV and insisting on refund through coupons. The Commission directed the company...
Consumer Cases Monthly Digest: October 2025
Bombay High Court Bombay High Court Upholds Maharashtra Real Estate Appellate Tribunal's Decision To Impose Interest On Keyana Estate For Delayed Possession Case – Keyana Estate LLP (Earlier Known as Kiyana Ventures LLP) Versus Paresh Parihar & Anr Citation - Second Appeal No. 537 of 2025 With Interim Application No. 11757 Of 2025 The Bombay High Court bench,...
'Insurance Is A Safety Net, Not Hurdle': Kerala Consumer Forum Raps Insurer For Denying Valid Claim, Imposes Cost
The District Consumer Disputes Redressal Commission, Ernakulam recently ordered Future Generali India Insurance Company Ltd. and Future General Health (FGH) to pay the balance hospital bill and a compensation of Rs. 30,000 to a policy holder for denying a valid health insurance claim.The Bench of D.B. Binu (President), V. Ramachandran and Sreevidhia T.N. ordered that the opposite parties would...
Delhi State Consumer Commission Orders Parsvnath Developers To Refund ₹4 Lakh For Failure To Deliver Flat
The Delhi State Consumer Disputes Redressal Commission, presided over by Justice Sangita Dhingra Sehgal (President) and Member Bimla Kumari, has directed Parsvnath Developers Ltd. to refund ₹4,00,000 with interest to flat buyers for failing to commence construction and deliver possession of the allotted flat in Parsvnath Palacia, Greater Noida, terming the conduct as deficiency...
NCDRC Stays Ex Parte Proceedings Against GLADA For Violating Principles Of Natural Justice
The National Consumer Disputes Redressal Commission (NCDRC), comprising AVM J. Rajendra, AVSM VSM (Presiding Member) and Justice Anoop Kumar Mendiratta (Member), held that the Punjab State Consumer Disputes Redressal Commission's decision to proceed ex parte against the Greater Ludhiana Area Development Authority (GLADA) was unsustainable and violative of the principles of...
Chandigarh Consumer Commission Orders Just Dial To Refund Amount Charged Under Misleading 0% EMI Advertisement
The District Consumer Disputes Redressal Commission-II, Chandigarh, bench comprising Amrinder Singh Sidhu (President) and B.M. Sharma (Member), held Just Dial Ltd. liable for deficiency in service and unfair trade practice for charging interest on a 0% EMI advertisement plan and failing to refund the amount paid by the complainant. Brief Facts of the Case: The complainant, Dr....
Maharashtra State Consumer Commission Holds ERA & Omkar Realtors Liable For Delay In Handing Over Possession Of Omkar Alta Monte Project
The Maharashtra State Consumer Disputes Redressal Commission, Mumbai, comprising Hon'ble Mr. Mukesh V. Sharma (Presiding Member) and Hon'ble Ms. Poonam V. Maharshi (Member), has held ERA Realtors Pvt. Ltd. (Opposite Party No.1), Omkar Realtors & Developers Pvt. Ltd. (Opposite Party No.2), and ICICI Home Finance Company Ltd. (Opposite Party No.3) liable for deficiency in service...
Delhi Consumer Commission Holds Qatar Airways Liable For Deficiency In Service And Mental Harassment
The New Delhi District Consumer Disputes Redressal Commission bench comprising Poonam Chaudhry, President, Bariq Ahmad, Member and Shekhar Chandra, Member has held Qatar Airways liable for deficiency in service and causing mental agony to the complainant and her daughter during the journey. Brief facts: The complainant, a practicing lawyer, booked a ticket through Qatar...
Delhi State Consumer Commission Grants Relief To Homebuyer; Enhances Refund Interest To 12% Against Ahluwalia Contracts Ltd
The Delhi State Consumer Commission, led by Ms. Bimla Kumari, allowed complaintant's appeal against Ahluwalia Contracts Ltd., holding the builder liable for deficiency in service for not delivering the flat on time. The Commission increased the refund interest from 6% to 12% per annum as per the Builder Buyer Agreement and directed the builder to pay ₹3,24,000 with 12% interest from...
NCDRC Upholds State Commission's Order In Machinery Supply Dispute; Reduces Interest To 12%
The NCDRC Bench comprising Justice A.P. Sahi (President) and Mr. Bharatkumar Pandya (Member), while dealing with an appeal concerning failure to honour the supply of machinery, held that Shivajirao More (OP-1/appellant) was liable for deficiency in service for failing to supply and install the machinery as agreed. The Commission upheld the State Commission's findings and directed a refund...